BON: Loyalty Program & Rewards
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buona applicazione e servizio clienti accurato, facile da installare e permette di gestire diversi strumenti di marketing
Ciao Patterntag!
Grazie mille per la tua dolce recensione! Siamo tutti così felici che la nostra app e il servizio di supporto possano farti sentire soddisfatto! La tua fiducia e il tuo meraviglioso feedback ci hanno motivato a continuare a sviluppare l'app e a fornire servizi migliori ai nostri commercianti su Shopify.
Se hai bisogno di ulteriore supporto, ti aspetteremo sempre in live chat o help@bonloyalty.com.
Distinti saluti,
Liam
squadra BON
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Hello Patterntag!
Thank you very much for your sweet review! We are all so happy that our app and support service can make you feel satisfied! Your trust and wonderful feedback motivated us to keep on developing the app and providing better services to our merchants on Shopify.
If you need further support, we will always be waiting for you at live chat or help@bonloyalty.com.
Best regards,
Liam
BON team
Absolute gold. BON is very easy to configure / stylize which is far more than can be said for most of the other reward programs I've tried.
On top of exceptional functionality, their support team is unbeatable. I've spoken with multiple members of their support team including Anna, Cady, Emile, and Cara, and they have all been extremely helpful as well as timely in resolving issues.
I'd highly recommend BON to anyone who wants a high quality and stylish point system on their store.
Happy 2023!
New year with new plans! We’re so happy to hear you had a great experience at BON. Your review made our day! Our whole team, Anna, Cara, Daisy, Emile and the Dev team, all are working very hard to keep our customers happy, but we can only do it thanks to amazing customers like you. Thanks again, and we hope to serve you again soon.
Please do not hesitate to drop us a message via live chat or email at help@bonloyalty.com.
Cheers!
Liam
BON Team
The interface is really lovely and easy to set up. And the customer service is prompt and really helpful. Thanks to Cara's help:)
Dear Elvin and HypeIndaHouse team,
Hope you're having a Happy Week, as you've made ours so much better 😊 Our whole team and Cara would like to express our gratitude for your feedback - such words are very supportive and motivate us 💙
Please feel free to reach us anytime via live chat or email help@bonloyalty.com as we always welcome you!
Yours sincerely,
Liam
BON Team
One of the most valuable app for rewards & loyalty point that existing in shopify currently. Lots of useful feature with great customer support. Thanks a lot to Emile & Cara for their quick respond & understanding to what I was trying to achieve using this app.
Good day to you Bob Rock,
Thank you so much for this amazing review. I'm delighted to hear our app's features and service were provided in a timely manner. Our support team and Emile are extremely excited to know about this! We always strive to provide the best support to our customers, as it is our top priority. This really gives us a huge incentive to make our app to become better for customers like you.
If you need any further assistance, please feel free to contact us via live chat or help@bonloyalty. We are always here to support you!
Best regards,
Mia
BON Team.
Great and easy to use app. Excellent customer support - all requests are implemented immediately. I would recommend.
Hi Verified by Future,
Thank you for a lovely review 💕 So glad you found BON useful, we strive to actually bring value and enhance the shopping experience for customers.
Our Support team will be delighted to see your praise!
We are always happy to answer if you have any questions, just leave us a message or email us at help@bonloyalty.com.
Have fun exploring our app,
Mia
BON Team
Had some loyalty apps in the past and they where or very complicated or very expensive. This app really is very easy to set up and to use. Any questions and support is immediately at hand. Now see that our customers gone love it and that it brings us more sales! My compliments for the developer!
Update: we needed some extra settings to automatically exclude certain customer groups. The dev team took perfect care of that. Thanks again!
Greetings Elicious BV team,
We can’t thank you enough for the kind words about BON and our services. Your review means a lot to us and lets us know we’re on the right track! It motivates us to provide better support to customers.
If you have any further requests, please feel free to contact us via our live chat or email us at help@bonloyalty.com. Your satisfaction is our joy!
Best regards,
Mia
BON Team.
Easy setup, with great customer service (Ariel), and great imagery on the widget. Thank you for this great app!
Hi ^^
Thank you so much for your review! We are all so happy that our app and especially Ariel - can make you feel satisfied! Your trust and wonderful feedback motivated us to keep on developing the app and providing better services to our merchants.
If you need further support, we will always be waiting for you at live chat or help@bonloyalty.com 💝
Best regards,
Mia
BON team
I love the BON app, and its support is 24x7.
Whenever I logged on to work on BON their support is right there to answer any questions I might have.
I have installed it in my Shopify store and looks amazing
I like the branding feature and how easy to change the reward points and locate the widget where I like to appear.
It is very easy to customise, especially without reading any manuals, and it is intuitive, but support is there also to get you through. Thanks, millions to the BON team.
Day 2
I am testing out the Referral program on
1) How to customize the referral email - working
2) how to send the referral to a friend - sent via email
3) How will the friend use the referral link and receive the referral points - Yet to be tested but I am confident that it will work
4) Referrer will get reward points -yet to be tested but I am confident that it will work
I have received a great support with problems I had to date and am quite happy to use this app.
Jacqueline
[Update 12 March]
Hello, I'm Cara, Customer Support Manager. I'm very sorry for any inconvenience.
However, I'm worried that you may have misunderstood how the app works. I've sent a full detailed explanation to your mailbox, it would be really kind of you if you can spend just 5 minutes checking through. Here, I briefly summarize each case:
1/ The referral email shows the default domain of your store, not the commercial domain. We can always change it according to your request.
2/ How to send the referral to a friend - sent via email: we also support sending via Facebook & Twitter.
3/ How will the friend use the referral link and receive the referral points + Referrer will get reward points - not working: The referred friend, Noel, has not followed the referral steps successfully; therefore the two customers have not received points yet. We sent the detailed instruction to your mailbox.
Please let us know your comment via email. Have a nice day!
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[Update 11 March]
Good day to you La Maxime,
Thank you so much for this amazing review. I'm delighted to hear our app's features and service were provided in a timely manner. Our support team was extremely excited to know about this! We always strive to provide the best support to our customers, as it is our top priority. This really gives us a huge incentive to make our app to become better for customers like you.
If you need any further assistance, please feel free to contact us via live chat or help@bonloyalty. We are always here to support you!
Best regards,
Mia
BON Team.
가볍게 시작하기 좋은 앱이였습니다. 빠른 지원으로 문제 해결에 도움도 많이 받을 수 있었습니다.
Dear LACIEMER,
우리는 여러분의 훌륭한 5 별 리뷰에 대한 진심으로 감사드립니다! 여러분의 친절한 말과 긍정적인 피드백은 우리에게 큰 의미가 있습니다.
Thank you once again for choosing us and for taking the time to share your positive experience. We truly appreciate it!
Liam
BON team
The App works without problems, has everything i needed. Could do every necessary translation. The design is smooth and with out any glitches on devices (what ive noticed at least) the support is incredibly fast and friendly. solved every issue within minutes while installing. This team has glorious times ahead if they keep up the good support! Well done and thanks for the great work!
Greetings gs'hund team,
We are so glad that our support team has been able to support you promptly and sharing with you. Thank you so much for leaving us a wonderful review so that we can work tirelessly to improve our app even more 😍
May you have any further requests, please get in touch with us via our live chat or email us at help@bonloyalty.com. We are always ready to serve you!
Best regards,
Mia
BON Team 🌸