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Great app! The customer service is exceptional and helps wherever they can, special thanks to Sunny! Thank you very much!!!!
Hi Little Foxx Concept Store,
Thank you so much for your awesome review! Sunny would be excited when reading this. Thanks for your trust in BON Loyalty! We would work harder to develop new features and improve our support team to assist you better in your business.
We are just one message away via live chat or email address help@bonloyalty.com. Your satisfaction is always our pride and joy!
Mia
BON team
After looking at several rewards apps, BON looked like the one for me. Simple, yet contained all the elements of a rewards program I wanted. Genie helped me through the whole process of getting BON in my store, and she did it with patience and understandable explanations. She’s a top customer service rep for sure! Customers are signing up for my rewards program, and Genie is still available when I have questions. Thank you, BON and Genie!
Your review made our day ️🏆. We’ve passed your comments on to our team (and Genie!) so they can enjoy the good vibes too. Comments like yours make our work worthwhile. We love that you enjoy using the BON app and found the 24/7 Support Live Chat so useful. We couldn’t provide this service without great customers like you!
If you need further support, we will always be waiting for you at live chat or help@bonloyalty.com.
Liam
BON team
I had a bit of some issues and they fixed the issues very quickly and with ease. They made the process go very smoothly. I would recommend BON to everyone!!!! Emile is who assisted me and she was super helpful and amazing to work with! I couldn't have asked for a better experience!!!! Thank you so much Emile! You are the best!!!
Hi ^^
Thank you so much for your review! We are all so happy that our app (especially Emile) - can make you feel satisfied! Your trust and wonderful feedback motivated us to keep on developing the app and providing better services to our merchants.
If you need further support, we will always be waiting for you at live chat or help@bonloyalty.com 💝
Best regards,
Mia
BON team
I think this is the best loyalty or store credit app in shopify app store.
I used many similar apps some of those are quite expensive but it's free. Much better than paid apps. I really recommend this app. Best customer service as well.
Greetings EmpressKorea team,
Thanks a lot for praising our work! You're the reason we wake up with smiles every morning. Being able to assist you in your business is the highest prize for us ❤️
Our assistance does not have an end. We are always here for you in case you need us. Please do not hesitate to drop us a message via live chat or email help@bonloyalty.com.
Yours sincerely,
Mia
BON Team
Hands down! The best customer service by far. Emile and Andy were able to fix my dashboard in less than 5 mins. Thank you for all the help!!
Dear Lumibella,
The BON team is sincerely sorry for any inconvenience you may have felt while using the software. Please allow us to explain why you temporarily could not access the BON dashboard.
As we already announced via email, since Monday, we've had a significant update, BON has just been integrated into the internal Shopify admin page interface! This update may cause a few problems, such as delayed loading times or briefly unrecorded in-app actions. The BON app may become unavailable for a few hours in some stores. However, this issue was already aware of in advance and the app will soon be back to normal when the maintenance is done. Please allow us just a little more time, your case is our top priority.
Again, we truly apologize. Our team is working very hard to quickly solve the problem and we will get back to you as soon as I can when the app's performance is back to normal.
If you need immediate support, do get in touch with us via help@bonloyalty.com. Our Support team will reply to you in a few minutes!
Cara
BON Team
It is an awesome apps! You must download it to your webstore to increase the sales :) It works well on my website and easy to use. And the BON's team is very nice and fast response when I got a problem to launch the apps on my website. Thank you BON as a great apps :)
Dear pavettiaskincare,
Thank you so much for your wonderful review! We are all really happy that our app and support service can satisfy you. Your trust motivates us to keep on developing the app and providing better services to our merchants.
If you need further support, we will always be waiting for you at live chat or email help@bonloyalty.com.
Best regards,
Mia
BON team
super easy to use and install. I can't wait for my customers to start utilizing their loyalty program! Anna assisted with any setup questions I had. She was very helpful!
Dear A Diamond in the North,
Thanks a lot for sharing your sweet compliment about our product and Anna's support!!! Your feedback helps us grow. Being able to assist you in your business is the highest prize for us.
If you need any further assistance, please feel free to contact us via live chat or help@bonloyalty. We are always here to support you!
Best regards,
Mia
BON Team.
Rarely have I received such an excellent and quick support. Emile from Support and Kyle from Dev took care of my problem in a matter of minutes. Not hours or days, minutes!
The UI/UX is simple, well thought and good looking. I definitely encourage you to try it out, especially for this price, there is no better solution out there.
Thank you!
Dear Mr Animo,
Your kind words truly melt our hearts❤️Thank you so much for taking the time to leave this wonderful feedback! We take pride in promptly support service and user-friendly UI, and thanks to you, our team knows that we are still on the right track. Emile and Kyle totally love your feedback too🥰
Whenever you need us, we are always right here to help via live chat and email at help@bonloyalty.com.
All the best,
Mia
BON Team.
Amazing app and amazing support. It was so nice to speak with them. Really appreciate and keep going.
Hi Nesell team
Thank you so much for the positive review! 🙌 We're so glad to hear that our app and our support could impress you. Your trust is our motivation to work harder to exceed your expectations.
We are just one message away via live chat or email address help@bonloyalty.com, feel free to contact us whenever you need our assistance.
Cheers,
Mia
BON team.
Todo muy facil y rapido. La configuracion, preparcion y todo lo demas muy intuitivo y bien desarollado. Y Daisy me ayudo en todo, paso a paso.
Good day to you!
It's so great to have you with us and we can't be any happier to have satisfied you with BON 🌸 Thank you a lot for entrusting in our app!
May you have any further requests, please contact us via our live chat or email us at help@bonloyalty.com. We are always ready to serve you!
Warmest regards 🌞
Mia
BON Team.