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I have tried several apps for reward programs and BON Loyalty has been very easy to set up. The translation function (german onlineshop) is easy to handle and customizable. The widget looks good and the support is great. Normally they don't have support on weekends, but I even got answered my questions on a Saturday (thank you Daisy!). It's still a very new app and I'm excited for future features coming out.
... and it's still for free! :-)
Hi Flizzer.ch Dev,
Thank you for such kind and warm words for us! We are so happy to learn that you like the translation function (German online shop), the widget looks, and our support as well ❤️
If you need help, we're right here via chat and email at help@bonloyalty.com. Thank you so much!
Cheers,
Mia
BON Team
L'application est pratique et permet de faire plusieurs choses différentes.
Le support est réactif et à l'écoute.
Nous ne l'avons pas encore testé en prod afin de savoir si la conversion fonctionne vraiment.
Merci beaucoup pour vos excellents commentaires sur notre application et notre assistance ! Nous ne pourrions être plus heureux de pouvoir vous aider rapidement. Grâce à votre précieux soutien, nous sommes encouragés à travailler plus dur pour améliorer BON.
Si vous avez besoin de notre soutien, nous serons toujours prêts à vous donner un coup de main via notre chat en direct ou help@bonloyalty.com !
Cordialement,
Liam
L'équipe BON.
I used this app. It's really cool and easy to use and understand. They have a sweet support @CARA who is nice and more helpful.
Hi Onntyx
Your feedback truly lights up our day 😊. Thank you a lot, we're so glad that you find our app convenient for you to use! Your feedback will motivate us to work harder in the future.
If you encounter any difficulties while using our app, feel free to contact us via our live chat or email us at help@bonloyalty.com. We are always ready to serve you!
Best regards,
Mia
BON Team.
It is a great App with a nice customer team, especially Emily, who was quick to respond and very friendly. Keep going!
Good day to you WALAVAPE,
We are so glad that you are happy with BON and our support team❤️ Thank you so much for leaving this amazing review, we are really excited right now! It always feels ecstatic when customers are pleased with our support. We will continue to try our best to improve our app to become better🥰
May you have any further requests, just chat with us or email us at help@bonloyalty.
Best regards,
Mia
BON Team.
Absolutely amazing app to use. Super easy, fun and simple for first timers like me. I was able to set it up and customize it to my liking. And the customer service is insanely amazing, above and beyond to say the least. Cady helped me on several things and helped me achieve them with ease. 100% recommend !!
Hello,
Thank you so much for your awesome feedback! Cady could not be any happier that we could assist you promptly. Thanks to your precious feedback, we are encouraged to work harder on improving BON.
If you need our support, we will always be ready to give you a hand via our live chat or help@bonloyalty.com!
Yours sincerely,
Liam
BON Team.
had a couple hiccups I couldn't get settled myself. These issues among a TON of great advice & super friendly & very timely service, Emile & Annie got us down the right path!!!!!
Dear Coven Charleston,
Thank you so much for choosing our app and leaving such an awesome review! You’ve left a smile on the faces of our whole team with your lovely words (Especially Emile & Annie)
Your store is so amazing with various unique products and we're proud to be a small part of it. We'll totally work harder on improving BON Loyalty to provide better services to you.
If you have any questions for us, we will always be waiting for you at live chat or help@bonloyalty.com.
Best regards,
Mia
BON team.
Very easy to setup and use. Excellent customer service and very nice to work with. I am currently using it and I believe it will certainly make a big difference on how customer's interact with it. Thank you. -- Update -- I am still impressed with this application. The customer service is really nice and attentive, listened to suggestions, and truly made an app that I am proud to keep there name on my website.
Dear Ambert Fashion
Thanks for your lovely words addressed to us. We are lucky to have a customer like you as you are our incentive to make BON become better I also can't wait to see your customers' reactions to the loyalty program. Hope for positive feedback from you 💕
For further requests, feel free to contact us via live chat or email help@bonloyalty.com. You're always welcomed here.
Cheers,
Mia
BON Team
Customer support is amazing!! They address your concerns and resolve them quicker than any other app I have.
Hi MPM Hobbies
Thanks a ton for writing us this awesome review! We're happy to know that your motivating words are addressed to us. 🤗
If you need further support, we will always be waiting for you at live chat or help@bonloyalty.com.
Best regards,
Mia
BON team
I wasn't sure if i was going to keep the app but Anna was SOOO helpful i am going to pay for it and it is SOOO easy to use !! and if you need help their customer service is AMAZING!
Hi Three Little Pigs Gifts,
It's so great to have you with us and we can't be any happier to have satisfied you with our app and services! Anna is really excited to read this awesome review. This is a great motivation for her and our team to keep going forward and provide better support to merchants like you.
Should you need our support, please do not hesitate to drop us a message via live chat or email help@bonloyalty.com.
Best regards,
Mia
BON Team.
Highly recommend this app! Most free apps don't have very good customer service but I've been working with Emile and she is incredibly sweet, helpful and knows the app very well.
I literally couldn't find a paid app that is as good as this one. I don't understand how it is free, but I love it.
Hi epiqq team
Thank you so much for your awesome review! Emile would be so happy when reading this. Also, the whole BON team is glad to know our support could make you satisfied. 🤗
If you need our assistance, we are just one message away via live chat or email address help@bonloyalty.com.
All the best,
Mia
BON Team.