BON: Loyalty Program & Rewards
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I have just started to use this app to set up a loyalty program. Unlike some other loyalty program app options, this app is really customisable, allowing for almost all widget text to be customised. This means that the program doesn't feel like it's being cut and pasted from an app but is our own program with our own branding and style. I have yet to use this program on a live site and am still setting it up, but Anna in the customer service team has been very helpful.
Greetings Archer & Hobb Fine Tea Merchants,
Wow! Your warm words are so priceless and our team & Anna is just on the ninth cloud for them. With your precious feedback, please accept our most sincere gratitude for having you here with BON 🤗
If you have any further requests, please feel free to contact us via our live chat or email us at help@bonloyalty.com. We always appreciate you!
Best regards,
Mia
BON Team.
Just started using this app and am very impressed with the responses I get from their staff, especially Sunny. She was patient and took time to look into my queries. She helped me out a lot when I was experiencing some problem. Can't believe that such an awesome app is free! Thank you!
Dear Souper Fond,
It's so great to have you with us and we can't be any happier to have satisfied you with our app and services! Sunny is really excited to read your awesome review. With your trust and support, we will certainly work harder to improve our app in the future.
Should you need our assistance, please do not hesitate to drop us a message via live chat or email help@bonloyalty.com.
Best regards,
Mia
BON Team.
This app is great. You can remove their branding, customize it to your liking. Their support is awesome. Tracy helped me today 1/27/22 and it was all smooth sailing from there.
Hi The Cult Glitter Co.,
We take pride in providing fully widget customizable options for our customers, so our team appreciates that you've noticed. Thank you a lot! Million thanks from Tracy too🥰
Whenever you need us, we are always here to help you via chat and email at help@bonloyalty.com. I hope you have an amazing day ahead!
All the best,
Mia
BON Team.
We just started to use this app. Everything seems fine and the chat team are really helpful, for me Cara helped. This is our first time to use loyalty app.... but we were able to set it up quite customized for our website style. At this point we are happy with it.
Dear Green Elephant Soap,
It is not only Cara but our whole BON team, that works hard on delivering good service - we took pride in your warm words addressed to us! This is what we call BONding - where every BON member is along with our dearest merchants who choose us!
Allow me to thank you once again for a five-star review - and please feel free to contact us via live chat or email help@bonloyalty.com. We are always happy to see you 😍
Cheers,
Mia
BON Team.
This is a very good application. When I encountered a problem, the customer service also responded to me patiently and promptly, and taught me how to solve my problem.
Sending hugs to you xdleand team,
Thanks a ton for sharing with us this wonderful feedback. Our whole support team is grateful for the positive review you left us. We take customer success seriously, that is why it is ecstatic that our services met your expectations.
If you need further support, we will always be waiting for you at live chat or help@bonloyalty.com.
Best regards,
Mia
BON Team
This app really does what it advertised, the best part is that it isn't buggy too. Premium features are all available for free as of now. Customer Service was friendly and reply promptly too.
Dear Refinera,
Thank you very much for such great feedback on us and on Bon. We all put an effort to provide to our dearest merchants all the features that would be really helpful for your business. Every minute of that effort brings us true pleasure and, how lucky we are to have customers like you who can see it and enjoy your time with us 🙌
If you have any further questions, please feel free to drop us a line via live chat or an email to help@bonloyalty.com. We are always ready to support you!
All the best,
Mia
BON Team.
Best app for loyalty rewards. It's highly customizable and the support team is available to help if needed. Very fast response as well...!
Hi! Thank you so much for your awesome review! Our support team would be excited when reading this. Thanks for your trust in BON Loyalty! We would work harder to develop new features and improve our support team to assist you better in your business.
We are just one message away via live chat or email address help@bonloyalty.com. Your satisfaction is always our pride and joy!
Mia
BON team
I find this app really easy to use. Customer support is also excellent. The features offered on what is currently the free app are almost everything I currently want. I love that I can customise the look of the emails for free. It would be good to be able to offer rewards to customers for leaving a review. However, when I realised I could give a discount code for leaving a review via the Judge Me app I felt it wasn't essential to have it in my rewards program as well (though it would be nice). Thank you BON I am very happy so far.
Hello,
Wow, we were blown away by your positive words, we really appreciate the time you took to write such a detailed review!
If you need any further assistance, please feel free to contact us via live chat or help@bonloyalty. We are always here to support you!
Best regards,
Mia
BON Team.
Great app, and customer service are among the best, very responsive and helpful, highly recommended.
Hello,
Our team really values your great feedback! We are striving every day to provide superior client service. 🤗 👌
Feel free to reach out again if you have any questions about the BON Loyalty app!
Have a nice day!
Liam
BON team
Fast customer service, Abbie was great he even gave an extra mile and suggested me a few things on my website which is a big help. Cheers will recommend it to other users.
Hi SNACKS GO team
We are just back to work and your amazing feedback truly lights up our day 🤗 Thanks for your trust in BON Loyalty! It's a huge motivation for us to keep going forward.
If you need our assistance, we are just one message away via live chat or email address help@bonloyalty.com.
All the best,
Mia
BON Team.