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Simply AMAZING!! The support is world-class. We were given extra features for being early adopters, who was a huge surprise. So excited to launch BON into our Shopify store. Highly recommended.
Hi Jungle Aquatics Pet Superstore
Your compliment on the app's features truly encouraged us to try even harder to improve our product. Nothing is more wonderful than having customers who are always willing to experience new products - give feedback - and accompany us on our journey to develop.
Please do not hesitate to reach out to us via the Chat widget or via the Support mailbox: help@bonloyalty.com
💖 Our Support team is always here for you in case you need us. Please do not hesitate to drop us a message via live chat or email help@bonloyalty.com.
Yours sincerely,
Mia
BON Team
Wonderful and easy to use. Customer service is excellent! The only thing that would make it PERFECT is the ability to create your own custom RULE categories for continuous interaction with your customers.
Hi dahlias-in-the-desert,
We are just back to work and your fantastic feedback truly lights up our day :) Thanks for your trust in BON Loyalty! And we really appreciate hearing your valuable feedback too! It's a massive motivation for us to keep going forward.
If you need our assistance, we are just one message away via live chat or email address help@bonloyalty.com.
All the best,
Mia
BON Team.
It is great! Thank you! Love the rewards it gives my customers looking forward to using the app today!
Hi there,
Thank you for the amazing review! We put in the work to keep you and all of your clients happy. 🥰
If you need direct support, do not hesitate to send us a message via the Live Chat widget or our mailbox “Help@bonloyalty.com”
Cheers!
Mia
BON Team
I needed a good royalty program and came across this all-in-one solution. The app works perfectly and the customer support is on point. I would totally recommend this app
Hi Din Multishop,
Thank you for choosing us and writing us this awesome review! We're glad to hear that you have been satisfied with your experience with us, knowing that our customer support hit the mark makes us more than proud.
For further support, feel free to contact us via live chat or email at help@bonloyalty.com. We're always happy to assist you!
Best regards,
Mia
BON Team.
The setup was easy and the help from a LIVE AGENT was amazing!! This app is superior to any others that I have used with some amazing features. It is well worth giving it a try. Emile was fantastic in helping me
Good day to you fruggies,
As customer satisfaction is always our highest priority, we can't be happier to know that our support service has satisfied you, especially Emile :D Thank you so much for leaving us such an amazing review!
We are always ready to assist you via live chat or email at help@bonloyalty.com. Hope you have a wonderful day ahead!
Cheers,
Summer
BON Team.
Love this app great customer service very helpful and nice. Love that I can brand it and add my own image
Hi Lillie & Co
What a wonderful review! This made our day, and we are so grateful for Merchants like you!
We are always here and happy to help in any way we can. Thanks so much for the positive feedback and review. 😊 Much appreciated.
Please feel free to reach us anytime via live chat or email help@bonloyalty.com as we always welcome you!
Yours sincerely,
Mia
BON Team
Very easy to use and set up. The free version we are using is ideal for a small business and the few queries I had were answered straight away. No complaints so far.
Thanks for your great review of our BON app & the Support service. We’ve passed your kind words on to our team. The whole team is passionate about providing all of our customers with outstanding experiences and they’ll be delighted to know they hit the mark with you. We hope that in the future we’ll be able to provide a similarly excellent experience. Please let us know if there are any areas we can improve upon in the future, we value our customer’s feedback for helping us to keep improving!
Liam
BON team
I love this app so far. Even though I am new to the app. I love the set-up and all of the features thus far. Emile was so sweet and understanding. Emile went above and beyond. Emile really was a big help to me on many occasions over the several days I needed support in setting up the app. I am really loving this rewards app. It offers many great options to choose from for your customers. You are able to customize your rewards and your banner. If you are looking for a rewards program for your customers, this is the one for you! It is wonderful to have chat support with an agent available right within the app, thank you Emile for being prompt with answering my questions and assisting with the removal of the banner brand and activation of advanced features.
Ciao, Planners Avenue!
Grazie per aver dedicato del tempo per condividere questa straordinaria valutazione. Anna e il nostro team di supporto sono molto felici di assisterti con l'installazione.
Se hai bisogno di ulteriore assistenza, non esitare a contattarci tramite chat dal vivo o help@bonloyalty. Siamo sempre qui per supportarti!
Distinti saluti,
Mia
Squadra BON.
Just started using this and love the app thus far. Excited to use it and they provide great and fast customer service- worked with Daisy, Kyle, and Emile!
Hi Front Porch Candles,
Thanks so much for having time and sharing your experience with us in that wonderful review! It's nothing but a pleasure to assist a customer like you and provide you with the best service. Daisy, Kyle, and Emile would be really happy when they read your feedback:)
For further assistance, feel free to reach out to us anytime via chat or email help@bonloyalty.com.
All the best,
Mia
BON Team.
This program is very cool and Anna helped me set it up and she was very helpful and insightful. Thank you!
Dear Ciao Bella Crystals LLC
Thanks a lot for sharing your amazing feedback about our work!!! Your recommendation helps us grow. Being able to assist you in your business is the highest prize for us. ❤️
Should you need our support, please do not hesitate to drop us a message via live chat or email help@bonloyalty.com.
Best regards,
Liam
BON Team.