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The app is even much better than most paid loyalty apps. I really like that! And their support is also great. I think there are still improvement about the referral program.
Dear The Lancelot,
Thank you so much for your lovely feedback! I'm so glad that you feel satisfied with our app's features, as well as our support team. As our app is still new, we'd love to know more about your insight as we want to make BON exactly what you need for your business, so if you have any suggestions about the referral program, please tell us^^
In case you need help, we are always more than happy to assist you via chat or email at help@bonloyalty.com.
All the best,
Mia
BON Team.
It was very easy to navigate. Cara was very helpful when I needed assistance. I really like how when you click on something that is locked help is notified and it is taken care of. I am very HAPPY this app is FREE and offers so many great features.
Dear Boulder City Soap & Candle Co,
Wow, we were blown away by your positive words, we really appreciate the time you took to write such a detailed review!
If you need any further assistance, please feel free to contact us via live chat or help@bonloyalty. We are always here to support you!
Best regards,
Mia
BON Team.
We use this app for a Refer a Friend program. It was pretty easy to customise to our brand colours and set up the program. We did have some help from a member of the support team - Daisey was super helpful and very patient. All set up and going and hopefully will work well in the future
Hi FelinFach,
Thank you very much for such great feedback on my colleague Daisy and our BON app 🙌 We all put an effort to enrich it with cool features that would be really helpful to building your loyalty program. Every minute of that effort brings us true pleasure and we are incredibly lucky to have customers like you who can see it and who enjoy your experience with BON.
If you have any further questions, please feel free to drop us a line via live chat or an email to help@bonloyalty.com. We are always ready to support you!
All the best,
Mia
BON Team.
Fantastic app! User-friendly interface and great functionality. Highly recommend to anyone looking to streamline their daily tasks
Hi Cipelice,
Thank you so much for your feedback! I'm so glad that our app and support service have satisfied you. Your satisfaction is a huge motivation for us to keep up the good work and make BON become better in the future.
If you need us, feel free to reach out to us via chat or email at help@bonloyalty.com.
Best regards,
Mia
BON Team.
Great App, customer care is excellent too(thanks to Cara and the whole team). It is difficult to figure out a better product for this purpose. Highly raccomanded.
Hi Click Hair team
You made our day with your trust in our app and your awesome review! 😋 Our team, especially Cara, is all happy to know that you are satisfied with our support!
May you have any further requests, please contact us via our live chat or email us at help@bonloyalty.com. We are always ready to serve you!
Best regards,
Mia
BON Team.
The app is beautiful and sleek with most of the features you need. The app is still lagging and I need to refresh the app sometimes to make it response. I wish that point earning is more flexible. X points earn each 1 unit currency does not work well with all currency. It would be better if it can be set X points earn each Y unit currency. Daisy from support team is very helpful. She assured that the program speed issue is temporary and it will be solved. I'm looking forward to use the app after they finished the big updates which slow down the app.
Good day to you Fyne Fories,
Thank you very much for sharing your experience with everyone and for your thoughtful and constructive feedback! It will definitely help other merchants as it already helped us with a great push and a source of motivation to try harder and make your experience with us even better. Daisy is very happy to see customers being satisfied with her effort. It does our job so interesting and pleasurable 🤗
Don't hesitate to reach out to us via chat and email at help@bonloyalty.com whenever you need our assistance :)
Cheers,
Mia
BON Team
Bon is a user friendly app, it is easy to use for the all setting which i looking for, also the customer service is friendly and fully support.
Good day to you AureliaBeauties,
Thank you so much for taking the time to provide feedback. As we strive to provide the excellent service to all our customers, it's pleasing to know you're happy with our support. We look forward to accompanying with you in this journey.
If you need any further assistance, please feel free to contact us via live chat or help@bonloyalty. We are always here to support you!
Cheers,
Mia
BON Team
so far so good, the app is easy to setup and navigate and the support team was quick and amazing to assist me
Good day to you itsFactore,
Thank you very much for such great feedback on us and on BON. We all put an effort to enrich it with cool features that would be really helpful for your business. Every minute of that effort brings us true pleasure and we are incredibly lucky to have customers like you who can see it and who enjoy the experience here with us. Wishing you a fantastic week ahead 🙌.
If you need our assistance, we are just one message away via live chat or email address help@bonloyalty.com.
All the best,
Mia
BON Team.
The app works great, it does anything you could need for a loyalty app. Support was also the best, they helped me get the widget set up as a button. 10/10 customer service Daisy and Cara were great.
Good day, Terramar Imports team
Thanks a ton for this amazing review. I'm delighted to hear our app's features and service were provided in a timely manner. Daisy and Cara were extremely excited to know about this! We always strive to provide the best support to our customers, as it is our top priority.
May you have any further requests, please contact us via our live chat or email us at help@bonloyalty.com. We are always ready to serve you!
Best regards,
Mia
BON Team.
Anna and Cara solved my problem within minutes and I was on my way! Thank you so much for the great customer service!!
Good day,
You made our day with your trust in our app and your awesome review! 🌞 Cara and our team are all happy to know that you are satisfied with your BON experience!
If you have any further requests, please feel free to contact us via our live chat or email us at help@bonloyalty.com. We always appreciate you!
Best regards,
Mia
BON Team