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Anna and Cara solved my problem within minutes and I was on my way! Thank you so much for the great customer service!!
Good day,
You made our day with your trust in our app and your awesome review! 🌞 Cara and our team are all happy to know that you are satisfied with your BON experience!
If you have any further requests, please feel free to contact us via our live chat or email us at help@bonloyalty.com. We always appreciate you!
Best regards,
Mia
BON Team
Anna was super helpful and super quick getting our business email attached to the BON email branding settings
Thank You for Your Glowing 5-Star Review! 🌟 Your positive feedback truly made our day!
We're here to make your experience the best it can be, so if you ever have more feedback, questions, or just want to chat, don't hesitate to reach out. Your voice matters to us, and we're all ears.
Liam
BON team
Really easy to install app and has amazing customer service :) Thanks Emile and Daisy! Has a lot of great features that would normally be paid.
Dear Ruth | Sustainable Period Care Team
Thank you so much for writing us such an awesome review and giving us good vibes this morning 🤗 Being able to assist a lovely customer like you in your business is our happiness. We'll work harder every day to continue providing you with the product and service you deserve.
If you have any further questions, please feel free to leave us a message via live chat or an email to help@bonloyalty.com. We are always ready to support you!
All the best,
Mia
BON Team.
This app is really complete, full of possibilities and it's free too! The support is 100% efficient, Dale helped me really well! Works really well for me!
Hi Eightlines Store,
Awww, thank you so much for the compliment🥰Your satisfaction is the biggest motivation for us to keep ongoing. I’ll make sure Dale receives your feedback, he’ll be thrilled to read your kind words.
If you need any further assistance, we're always more than happy to help you via chat and email at help@bonloyalty.com. Once again, your satisfaction is our pride and joy!
Cheers,
Mia
BON Team.
Great job with helping me figure out the system.
Hello MystiSea Beauty,
Thank you for being a valued member of the BON family and for sharing your wonderful experience with others. We can't wait to have the pleasure of serving you again. ❤️
We are just one message away via live chat or email address help@bonloyalty.com, feel free to contact us whenever you need our assistance.
All the best,
Liam
BON team
Après avoir été sur une application similaire , j’ai connu bon loyaly je trouve l’application très performante et plus d’option a offrir au mes clients ils en sont très content je recommande fortement cette application.
Hi Natukana CBD,
Thanks so much for taking the time and sharing your experience with us in that wonderful review! For further assistance, feel free to reach out to us anytime via chat or email help@bonloyalty.com.
All the best,
Mia
BON Team.
Its a really good app, lots of customization options. Most importantly the team is very helpful at fixing any issues you may have ( Thank you to Cara who has helped me a lot)
Good day to you!
You made our day with your trust in BON and your awesome review! Our team (especially Cara) is all happy to know that you are satisfied with our support!
We are just one message away via live chat or email address help@bonloyalty.com. Your satisfaction is always our pride and joy!
Mia
BON team
BON Loyalty has the best customer service by far! I have had three loyalty programs in total - BON Loyalty is my third - and they are the quickest and most knowledgeable. I love that my chat did not automatically close with my helper Genie. It also retains my previous conversations from the past (my previous reward programs would delete the conversations). Genie was very patient with all my questions, provided numerous helpful links for applying rewards to a customer's purchase, uploading a preexisting customer/point csv, and so much more. Thank you Genie!
We are absolutely thrilled to have received your amazing 5-star review! At BON, we strive to deliver a memorable experience to each and every customer, Genie's efforts are a true reflection of our values, and we couldn't be more proud to have her as a part of our team.
We are really grateful for your trust in us and for giving us the opportunity to serve you. If you have further questions, please drop us a line via live chat or email help@bonloyalty.com. We are always ready to support you!
Liam
BON team
If you are reading through all of the Shopify apps that provide loyalty programs, this is the best one. Before I downloaded BON, I tried every other app associated with a rewards program and BON is the only one that gives you free access to the tools you're supplied with - others require hundreds of dollars. This is THE best app for rewards programs but best part has been the customer service. While using Bon, if you click on something you don't have access to then it sends an automated message to customer support. I didn't know this so when I sent a message, I was typing to apologize and let them know I didn't need help but Cady still went out of her way to solve the problem. She was so incredibly nice, not like other support workers that make you feel rushed! I mentioned having trouble with one other feature and she solved it almost immediately. She went above and beyond after solving every issue I mentioned, she also let me know other features they offer to give me options with what I had mentioned. BON is the best offered, and you are lucky if you get to speak with Cady! Amazing experience!
Dear Sugar Britches - Vidalia
Cady and our Support team are really grateful and appreciate you taking the time to share this sweet rating with us. We’re also very glad that you enjoyed the BON app together with Cady's support because all the feedback from shop owners like you helps us grow, and makes us become more confident on the business journey. Being able to assist you is the highest prize for us. ❤️
Should you need our support, please do not hesitate to drop us a message via live chat or email help@bonloyalty.com.
Best regards,
Liam
BON Team.
Amazing app, and got great service from Isaac. So easy to use and so many features. No problem paying for app like this.
Hello,
We are so grateful for your review. Thanks for sharing your rating with us and the community
If you need any further assistance, please feel free to contact us via live chat or help@bonloyalty. We are always here to support you!
Best regards,
Mia
BON Team.