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サポートの反応は比較的早く、親切で、日本語での問い合わせが可能です。
時間交代？で対応してくださっているのでスタッフの方が交替することで途中コミュニケーションがうまくいかないとこもありましたが、すぐにこちらの意図を理解してくださる方に代わっていただくことができ、おかげでカスタマイズについても細かく詰めることができています。
質問への回答もスピーディでとても助かっています。
まだ運用前ですが、安心して進められそうで選んでよかったと思っています。
こちらの素晴らしい5つ星のレビューをいただき、誠にありがとうございます、ネコソダテ®日本で唯一のまじめな首輪®専門店様！
もし何かご不明点やお手伝いが必要な場合は、どうぞお気軽にご連絡ください。私たちのウェブサイトから直接チャットしていただくか、help@bonloyalty.comまでメールをお送りいただければ、いつでもお手伝いさせていただきます！
どうぞよろしくお願いいたします。
Die App braucht etwas Geduld, bis man alles eingerichtet hat, aber der Kundenservice ist der beste, den ich je gesehen habe. Innerhalb von Sekunden hat man eine Antwort und die nehmen sich so lange Zeit, bis wirklich alles klappt. Sehr sehr gut
Hallo kaiporten.de,
Vielen Dank, dass Sie sich die Zeit genommen haben, uns eine so wunderbare 5-Sterne-Bewertung zu hinterlassen!
Wenn Sie jemals Hilfe benötigen oder Fragen haben, zögern Sie bitte nicht, uns zu kontaktieren. Sie können direkt über unsere Website mit uns chatten oder uns eine E-Mail an help@bonloyalty.com senden. Wir sind hier, um Ihnen auf jede erdenkliche Weise zu helfen!
Une application parfaite et un support client incroyable
Bonjour cosmétiques Omorfiá,
Merci beaucoup d'avoir pris le temps de nous laisser un si merveilleux avis 5 étoiles !
Si jamais vous avez besoin d'aide ou si vous avez des questions, n'hésitez pas à nous contacter. Vous pouvez discuter avec nous directement via notre site Web ou nous envoyer un e-mail à help@bonloyalty.com. Nous sommes là pour vous aider de toutes les manières possibles !
My customers love the ability to earn rewards for their purchases. I recently ran into the first issue I've had with the app after a year when I integrated my shopify store with my tiktok shop. I contacted customer support and while unable to immediately resolve the issue, Anna's attention to detail and desire to understand what was going on, left me feeling like there would be a resolution to the problem soon. I recommend this app.
Hello Old Cumberland Co.
We're honored by your 5-star rating! Thank you for your continued trust and support. 😊🥰
In case you need help, we are always more than happy to assist you via chat or email at help@bonloyalty.com.
All the best,
Mia
BON Team
Very easy app to navigate through. Took only seconds to get help and questions answered. Thank you Anna. You have been amaizing. I would recommend your services without any hesitation.
Thank you so much for taking the time to leave us such a wonderful 5-star review!
If you ever need any assistance or have any questions, please don't hesitate to reach out to us. You can chat with us directly through our website or email us at help@bonloyalty.com. We're here to help in any way we can!
I just finished installing and setting up BON on the free plan on my store. It was very intuitive to set up and the few questions I did have were promptly answered by Anna via the online chat. It was only a matter of minutes before I had everything I wanted customized and activated in the store.
As someone completely new to eCommerce and Shopify with a new small business, I knew I needed a referral program that was easy, affordable, and effective. From everything I've seen so far Bon is all of those things!
While the free plan has all the essentials I need for start up, some of the extras that come with the paid plan where enticing. I'm pretty sure I'll be back for those after things pick up.
We're thrilled to receive your fantastic 5-star review! Thank you for choosing us!🥰
In case you need help, we are always more than happy to assist you via chat or email at help@bonloyalty.com.
First view minutes within the APP and the support already is amazing. Chelsea was super fast responding and super friendly. Cant wait to explore more of this app and see how much it will help us to increase our sales.
Hello menstruflow GmbH,
Thank you so much for taking the time to leave us such a wonderful 5-star review!
If you ever need any assistance or have any questions, please don't hesitate to reach out to us. You can chat with us directly through our website or email us at help@bonloyalty.com. We're here to help in any way we can!
For the last few days, we have been looking for a loyalty points app, finally, we found BON at 3 A.M, her service (Maxxie) absolutely amazes me; she & her team can fulfill what I've been looking for: a customizable widget, built for Shopify, affordable price, live chat 24/7 (almost), even their back-end UI is so so great. They put their heart into this business! I will wait for you in Bali.
Thank you so much for taking the time to leave us such a wonderful 5-star review! We're thrilled to hear that you had a great experience with us.
If you ever need any assistance or have any questions, please don't hesitate to reach out to us. You can chat with us directly through our website or email us at help@bonloyalty.com. We're here to help in any way we can!
I'm still getting set up but both Sophie and Maxxie were extremely helpful and quick to respond whenever I needed assistance. So far I'm beyond impressed with their customer service. Set up has also been easy so far!
Hello Miribel Naturals
Thank you so much for taking the time to leave us such a wonderful 5-star review!
If you ever need any assistance or have any questions, please don't hesitate to reach out to us. You can chat with us directly through our website or email us at help@bonloyalty.com. We're here to help in any way we can!
This is really a great and user friendly app! Efficient and excellent customer service! Especially thank you to the customer service staff Chelsea! Nice, helpful, prompt response, patient!
Love BON! Strongly recommended!
Thank you so much for taking the time to leave us such a wonderful 5-star review! We're thrilled to hear that you had a great experience with us.
If you ever need any assistance or have any questions, please don't hesitate to reach out to us. You can chat with us directly through our website or email us at help@bonloyalty.com. We're here to help in any way we can!