BON: Loyalty Program & Rewards
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App was glitching so bad it would constantly log me out of my Shopify app and ask me to sign in again. When I put the loyalty widget on my website it also started glitching. NO
Dear Peolet,
I hope there have been no misunderstandings during your experience. Our app continues to operate smoothly across 5000+ stores, and our team is committed to assisting you until the loyalty program functions seamlessly.
To ensure prompt assistance, could you please provide further details about the issues you're encountering? It's unusual for any app to log you out of your Shopify account, and upon review, we observed that you've installed several apps that may potentially conflict with each other and disrupt the display of the Loyalty widget on your website.
The BON team is eager to work together to address any misunderstandings. Please chat or call us when you are available.
Recently needed support installing and creating a landing page for my store. Genie from Bon rose to the challenge to which i am extremely grateful. among the many amazing features of this app, the best is the tech support that is provided by the Bon team
Hi there, 🌞
Knowing that you had such a positive experience with us genuinely warms our hearts. Your feedback tells us we're on the right track in making our customers happy, and that's what keeps us going!
We're over the moon to know that Genie has done a good job. If there's ever anything you need, whether it's a question, suggestion, or just a friendly chat, don't hesitate to reach out. We're here for you!
Liam
BON team
Genie was helpful and fast at replying to my questions! I would recommend this app to all as it is easy to use and the support is great
We're thrilled to receive your fantastic 5-star review! Thank you for choosing us!🥰
In case you need help, we are always more than happy to assist you via chat or email at help@bonloyalty.com.
Chelsea and Anna were great! They were very prompt and provided all the help I needed. Loving the app so far and recommend to anyone who's looking for a reward program for their online store. Navigation is easy and the layout is beautiful.
Dear HE REIGNS OFFICIAL,
We are so happy to receive your five star review 😊 Thank you so much for your kindness and support. Your thoughtfulness means the world to us.
Anytime you need our assistance, please do not hesitate to reach out! Thank you 🙏
Liam
BON team
Chelsea
An awesome app, smooth, pleasant, and in French—it’s the best! Reasonable prices, advanced customization options even for the free plan! The customer service is very friendly, always attentive, and ready to help.
It’s perfect for me !
We're thrilled to receive your fantastic 5-star review! Thank you for choosing us!🥰
In case you need help, we are always more than happy to assist you via chat or email at help@bonloyalty.com.
I have rarely experienced such good support. Thank you Anna! The app is working perfectly so far!
We're thrilled to receive your fantastic 5-star review! Thank you for choosing us!🥰
In case you need help, we are always more than happy to assist you via chat or email at help@bonloyalty.com.
I highly recommend BON ! Chelsea were wonderful with me, helped me quickly with a good avdices. Congratulations for this amazing customer service !!!
Dear Maison najen nature,
We are really grateful that you found the time to leave us such a touching review! Clients like you inspire us to become better every day. We wish your business the prosperity it deserves. And from our side, we will do our best for that! 🌻
If you have any further questions, please feel free to drop us a line via live chat or an email to help@bonloyalty.com.
Mia
BON Team.
Thanks alot to Cara and the Dev Team. We have our customization plan and they help us with our Bon Loyalty to add more functions and interessting buttons and URL. Thanks so much. They have finished our customization plan so quickly and so perfectly. Thanks alot !
Hi Gaahleri Studio,
We'd like to thank you for your feedback, it means a lot to us! Cara and our entire team are very happy that you feel satisfied with our app, we'll try harder to provide you with better service in the future ^^
In case you have any queries for us, feel free to reach out to us via live chat or email address help@bonloyalty.com.
Cheers,
Mia
BON Team.
Excellent app and customer support. Great app for rewarding customers easy to use with excellent support highly recommend using this app.
Hello Rock Chocs,
Thank you for being a valued member of the BON community and for sharing your wonderful experience with others. We can't wait to have the pleasure of serving you again.
We are just one message away via live chat or email address help@bonloyalty.com, feel free to contact us whenever you need our assistance.
All the best,
Liam
BON team.