Reseñas (1.719)

Calificación general
4,9
Recuentos por nivel de calificación
  • El 97% de las calificaciones son de 5 estrellas
  • El 1% de las calificaciones son de 4 estrellas
  • El 0% de las calificaciones son de 3 estrellas
  • El 0% de las calificaciones son de 2 estrellas
  • El 1% de las calificaciones son de 1 estrellas
13 de marzo de 2024

The level of customer service that BON provides is superior. I ran into a few challenges while setting up the app and was able to get them resolved quickly with Maxxie's help.

Good + Plenty Naturals®
Estados Unidos
3 meses usando la aplicación
BON Loyalty respondió 8 de abril de 2024

Thank you so much for taking the time to leave us such a wonderful 5-star review! We're thrilled to hear that you had a great experience with us.

If you ever need any assistance or have any questions, please don't hesitate to reach out to us. You can chat with us directly through our website or email us at help@bonloyalty.com. We're here to help in any way we can!

16 de noviembre de 2023

I had an issue inside the setup process that made it difficult for customers to be taken to a certain page. I reached out to support and within a day they we're able to help me. If you get Genie or Maxxie I'm positive they can help with anything!

Edge Naturale
Estados Unidos
Alrededor de 2 meses usando la aplicación
BON Loyalty respondió 20 de noviembre de 2023

Dear Edge Naturale,

We're overjoyed to have played a part in making your experience memorable, and we're committed to maintaining this standard for every customer who walks through our doors. Your support means everything to us, and we can't wait to have the pleasure of serving you again.
Liam
BON team

20 de abril de 2024

The team quickly solved my issues when i used the app. Bon loyalty has a whole development team behind to satisfy your needs. Thank you for that.

Lesavan
Canadá
Alrededor de 1 mes usando la aplicación
BON Loyalty respondió 18 de junio de 2024

Thank you so much for taking the time to leave us such a wonderful 5-star review!
If you ever need any assistance or have any questions, please don't hesitate to reach out to us. You can chat with us directly through our website or email us at help@bonloyalty.com. We're here to help in any way we can!

9 de abril de 2024

Implementing this app was a breeze, thanks to its intuitive design and the outstanding customer service that accompanied us every step of the way. The transition was smooth, with the support team providing quick and helpful responses to all our queries. This level of assistance and the app's user-friendly nature made the entire process feel effortless.

Ease of Use: The app is designed to be straightforward, ensuring a hassle-free setup.
Top-Notch Customer Service: The responsive and knowledgeable support team is a game-changer, making implementation a smooth experience.

We highly recommend this app to any business looking to enhance their operations and customer engagement. It's not just the functionality that impresses; the customer service is unparalleled. This app isn't just a tool; it's an essential partner for your business.

Nalguitas Bonitas
Costa Rica
4 días usando la aplicación
BON Loyalty respondió 17 de abril de 2024

Thank you so much for taking the time to leave us such a wonderful 5-star review! We're thrilled to hear that you had a great experience with us.

If you ever need any assistance or have any questions, please don't hesitate to reach out to us. You can chat with us directly through our website or email us at help@bonloyalty.com. We're here to help in any way we can!

5 de abril de 2024

Super cool app and its really easy to use and setup. Also, great customer service. I spoke with Maxxie, and she was very helpful and transparent in her explanations. Definitely recommend!!

Bella Rose
Estados Unidos
Alrededor de 1 mes usando la aplicación
BON Loyalty respondió 8 de abril de 2024

Thank you so much for taking the time to leave us such a wonderful 5-star review! We're thrilled to hear that you had a great experience with us.

If you ever need any assistance or have any questions, please don't hesitate to reach out to us. You can chat with us directly through our website or email us at help@bonloyalty.com. We're here to help in any way we can!

21 de mayo de 2024

Customer service is good, professional and prompt. Agents like Sophie are very nice and patient.

Rythmagica Singapore Store
Singapur
6 días usando la aplicación
6 de marzo de 2024

I would highly recommend this app, the team is so helpful and lovely to work with. They go above and beyond to help with customisation. A big thank you to Anna, Emile, Maxxie and Andy in the Dev Team. Anna is a great communicator and goes the extra mile to help you with your query.

Choose Sarcasm
Nueva Zelanda
11 meses usando la aplicación
BON Loyalty respondió 8 de abril de 2024

Thank you so much for taking the time to leave us such a wonderful 5-star review! We're thrilled to hear that you had a great experience with us.

If you ever need any assistance or have any questions, please don't hesitate to reach out to us. You can chat with us directly through our website or email us at help@bonloyalty.com. We're here to help in any way we can!

18 de junio de 2024

Mia was so helpful and prompt! Thank you for your help! =)

SOL Nutrition
Estados Unidos
Alrededor de 2 horas usando la aplicación
BON Loyalty respondió 3 de julio de 2024

Hello SOL Nutrition,

Thank you so much for taking the time to leave us such a wonderful 5-star review!

If you ever need any assistance or have any questions, please don't hesitate to reach out to us. You can chat with us directly through our website or email us at help@bonloyalty.com. We're here to help in any way we can!

29 de diciembre de 2023

First Off, Anna (on the night shift) was great and took the time to answer all my questions. She gets 5 stars all by herself. Plus the Development team got back to me quickly after hours with positive news about an import question. So 5 stars there as well.
So far, I have not used BON yet in the real world yet. We are still setting up our Shopify store and POS. BON seems to have decent functionality compared to its competitors in the same price range and higher. To get the level of functionality I need I will have to set up at their growth level. We are porting from another program that was tied to our previous POS and had a few more features for a little less money than BON will have, but nothing that is deal breaker. So far I have found BON intuitive, and it has a lot of capability to engage customers.
6 Stars when we see custom emails, time limited single rewards attached to emails, and my pie in sky feature: a separate mobile app. This looks like it will be a solid choice moving forward.

Tribal Rites Body Jewelry
Estados Unidos
7 días usando la aplicación
BON Loyalty respondió 14 de enero de 2024

We're thrilled to receive your fantastic 5-star review! Thank you for choosing us!🥰

In case you need help, we are always more than happy to assist you via chat or email at help@bonloyalty.com.

25 de febrero de 2024

These guys are great! The support is just amazing. Thanks to Anna by the way. My platform is now running as it should

DMNInvestingClub
Portugal
2 meses usando la aplicación
BON Loyalty respondió 8 de abril de 2024

Thank you so much for taking the time to leave us such a wonderful 5-star review! We're thrilled to hear that you had a great experience with us.

If you ever need any assistance or have any questions, please don't hesitate to reach out to us. You can chat with us directly through our website or email us at help@bonloyalty.com. We're here to help in any way we can!