BON: Fidelización y Puntos

BON: Fidelización y Puntos

Reseñas (1.768)

Calificación general
5
Recuentos por nivel de calificación
  • El 98% de las calificaciones son de 5 estrellas
  • El 1% de las calificaciones son de 4 estrellas
  • El 0% de las calificaciones son de 3 estrellas
  • El 0% de las calificaciones son de 2 estrellas
  • El 1% de las calificaciones son de 1 estrellas
5 de marzo de 2026

ヘイゼルとヘイリーが即サポートしてくれて助かりました。分析機能や細かい設定機能は、まだ不十分ですが、一通りの行いたいことはできます。
価格も良心的です。

WOODSTOCK公式オンラインストア
Japón
6 días usando la aplicación
VEGAHUB Technology Inc. respondió 16 de marzo de 2026

こんにちは WOODSTOCK公式オンラインストア様、

このたびは、貴重なフィードバックをお寄せいただき、誠にありがとうございます。

BONのサポートサービス、特に Hazel と Haley についてお褒めの言葉をいただき、大変うれしく思います。お二人も、Anna様のお役に立てたと知ればきっと喜ぶと思います。

また、アナリティクスや詳細設定に関するご意見も共有してくださり、本当にありがとうございます。現在のアナリティクス機能や設定オプションは、幅広いリサーチに基づき、システムの安定性を保ちながら多くのマーチャントのニーズをカバーできるよう設計されています。一般的には、Analyticsタブで顧客行動や主要な指標をご確認いただけます。また、Customer Dataセクションでは、BONをインストールしてからの各顧客の合計購入金額や注文数などもご確認いただけます。

とはいえ、いただいたご提案は、しっかりと記録させていただきます、今後の検討事項としてチームへ共有させていただきます。こうしたフィードバックは、すべてのマーチャントにとってより良いBONを作り続けるうえでとても大切です。

もしご不明点がございましたり、BONの機能についてさらに詳しくご案内が必要な場合は、いつでもお気軽にライブチャットからご連絡いただくか、help@bonloyalty.comまでメールにてご連絡ください。いつでもサポートさせていただきます!

26 de febrero de 2026

I want to share how grateful I am for the support I received from Sienna.

She was incredibly helpful and prompt in guiding me through updating my DNS records so I could update my email address inside my BON loyalty app. She quickly sent over the files containing the necessary DNS records, and the information was clearly organized, which made it easy for me to copy and paste everything directly into my domain account without confusion.

Sienna’s responsiveness and clear instructions made what could have been a stressful process feel simple and smooth. I truly appreciate her professionalism and efficiency.

Thank you, Sienna, for your excellent support!

Koily Bay Hair Care
Estados Unidos
9 días usando la aplicación
VEGAHUB Technology Inc. respondió 2 de marzo de 2026

Hi Koily Bay Hair Care,

Thank you so much for taking the time to leave us such a wonderful 5-star review!

If you ever need any assistance or have any questions, please don't hesitate to reach out to us. You can chat with us directly through our website or email us at help@bonloyalty.com. We're here to help in any way we can!

6 de enero de 2026

I’d like to give special thanks to Hazel for the excellent customer support. Hazel was incredibly responsive, professional, and patient, and made the whole experience smooth and stress-free. Every question was clearly explained, and the issue was resolved much faster than I expected. It’s rare to receive support that feels both efficient and genuinely thoughtful. The plugin itself works perfectly, and Hazel’s help made it even better. Truly appreciate the great service and attention to detail. Highly recommended!

RVRN WHEELS
Estados Unidos
Alrededor de 2 años usando la aplicación
VEGAHUB Technology Inc. respondió 12 de enero de 2026

Hi RVRN WHEELS,

Thank you so much for taking the time to leave us such a wonderful 5-star review!


If you ever need any assistance or have any questions, please don't hesitate to reach out to us. You can chat with us directly through our website or email us at help@bonloyalty.com. We're here to help in any way we can!

25 de febrero de 2026

5***** service from Hazel and the team!

After having issues with another app I recently moved to BON LOYALTY and all has been great so far. The customer care is spot on and quick, app is easy to use and set up and our customers love it!!!

Thank you Hazel and all the team.....

SunVit-D3
Reino Unido
7 días usando la aplicación
VEGAHUB Technology Inc. respondió 2 de marzo de 2026

Hi SunVit-D3,

Thank you so much for taking the time to leave us such a wonderful 5-star review!

If you ever need any assistance or have any questions, please don't hesitate to reach out to us. You can chat with us directly through our website or email us at help@bonloyalty.com. We're here to help in any way we can!

12 de enero de 2026

Bon Loyalty has been an absolute game changer for our store. The app is intuitive, flexible, and does exactly what a great loyalty program should do — but what truly sets Bon apart is their customer support.

A huge shout out to Cara, who genuinely went above and beyond. What started as a simple question turned into Cara proactively exploring ways to improve our overall experience. She didn’t just answer the question — she actively looked for better solutions, escalated ideas internally, and ultimately worked with the dev team to implement custom work for us free of charge.

That level of care, initiative, and partnership is incredibly rare. It felt like Cara was part of our team, not just support on the other end of a chat.

Massive thank you to Cara and the entire Bon Loyalty team. If you’re looking for a loyalty app backed by people who truly care about your business, Bon Loyalty is it.

Megan

Welcome To Country - Shop
Australia
8 meses usando la aplicación
VEGAHUB Technology Inc. respondió 19 de enero de 2026

Hi Welcome To Country - Shop,

Thank you so much for taking the time to leave us such a wonderful 5-star review!


If you ever need any assistance or have any questions, please don't hesitate to reach out to us. You can chat with us directly through our website or email us at help@bonloyalty.com. We're here to help in any way we can!

11 de mayo de 2026

Haley was incredibly accurate, kind, and responsive throughout the entire process. She answered everything clearly and quickly, making the experience smooth and stress-free. Really appreciated her professionalism and attention to detail. Highly recommend!

ORR
Corea del Sur
4 meses usando la aplicación
13 de abril de 2026

Natalie was so helpful. She responded quickly to my questions and solved my issue.

BOMBA HAIR CO
Estados Unidos
5 meses usando la aplicación
VEGAHUB Technology Inc. respondió 27 de abril de 2026

Hi BOMBA HAIR CO,

Thank you so much for taking the time to leave us such a wonderful 5-star review!

If you ever need any assistance or have any questions, please don't hesitate to reach out to us. You can chat with us directly through our website or email us at help@bonloyalty.com. We're here to help in any way we can!

8 de abril de 2026

Really clean, easy to use app. Customer support are really helpful and fast to respond

Goarmy
Reino Unido
5 meses usando la aplicación
VEGAHUB Technology Inc. respondió 13 de abril de 2026

Hi Goarmy,

Thank you so much for taking the time to leave us such a wonderful 5-star review!

If you ever need any assistance or have any questions, please don't hesitate to reach out to us. You can chat with us directly through our website or email us at help@bonloyalty.com. We're here to help in any way we can!

14 de enero de 2026

This app has helped me a lot! It was easy to set up, and the team was incredibly flexible with customizations. Their support replies very quickly and always resolves any questions I have. Highly recommend!

香江茶園
RAE de Hong Kong (China)
4 meses usando la aplicación
VEGAHUB Technology Inc. respondió 19 de enero de 2026

Hi 香江茶園,

Thank you so much for taking the time to leave us such a wonderful 5-star review!


If you ever need any assistance or have any questions, please don't hesitate to reach out to us. You can chat with us directly through our website or email us at help@bonloyalty.com. We're here to help in any way we can!

10 de marzo de 2026

Enjoying the app so far. Support has been top-notch and lots of customization options available. Cara has been very helpful the entire process. Plan to continue using this, and as our business needs involve, upgrade to the paid monthly plan.

Mighty Mejdool
Canadá
1 día usando la aplicación
VEGAHUB Technology Inc. respondió 16 de marzo de 2026

Hi Mighty Mejdool,

Thank you so much for taking the time to leave us such a wonderful 5-star review!

If you ever need any assistance or have any questions, please don't hesitate to reach out to us. You can chat with us directly through our website or email us at help@bonloyalty.com. We're here to help in any way we can!