Reseñas (1.557)

Calificación general
4,9
Recuentos por nivel de calificación
  • El 97% de las calificaciones son de 5 estrellas
  • El 1% de las calificaciones son de 4 estrellas
  • El 0% de las calificaciones son de 3 estrellas
  • El 0% de las calificaciones son de 2 estrellas
  • El 1% de las calificaciones son de 1 estrellas
11 de octubre de 2023

So I'm still new to this app and discovering how to set it up, but the help that Anna provided from the start was very much appreciated :)

Power House
Polinesia Francesa
1 día usando la aplicación
BON Loyalty respondió 23 de octubre de 2023

Dear Power House,

Taking the time to leave such a great review about our app and Support service, has really made our day 💕🙆! We always aim to delight our customers with our customer service and our attention to detail. It’s great to hear we delivered on our promise to WOW you with our Loyalty program.

If you have any further questions, please feel free to drop us a line via live chat or email to help@bonloyalty.com. We are always ready to support you!
Liam
BON Team.

11 de octubre de 2023

I found our phone call good and now just need to get the app loaded and see how it works. Thanks for your help.

Edible Blooms New Zealand
Nueva Zelanda
Alrededor de 22 horas usando la aplicación
BON Loyalty respondió 23 de octubre de 2023

Thank you for the glowing 5-star review! We're thrilled you had a fantastic experience with Genie from the Phone Service. Our team is dedicated to delivering excellence, and your feedback encourages us to keep it up.
If you have further questions, please drop us a line via live chat or email help@bonloyalty.com. Thank you for choosing us, and we look forward to serving you again!
Liam
BON team

20 de noviembre de 2023

Top app with a fair price ! Awesome support ad reactivity from the Bon's team !

Beau-Fils
Bélgica
4 días usando la aplicación
BON Loyalty respondió 30 de noviembre de 2023

Hi Beau-Fils

Thank you so much for your amazing feedback! Your kind words are priceless. The whole BON Team, especially Emile, are jumping of happiness to see such a dedicating review from a customer like you. Looking forward to the opening.

May you have any further requests, just chat with us or email us at help@bonloyalty.

Best regards,
Mia
BON Team.

12 de febrero de 2024

Fijne app. Goed te integreren, en zeer behulpzame klantenservice

Journal This
Países Bajos
3 meses usando la aplicación
BON Loyalty respondió 20 de febrero de 2024

Hallo,

Het is zo geweldig om je bij ons te hebben en we kunnen niet gelukkiger zijn dat we je tevreden hebben gesteld met BON 🌸 Hartelijk dank voor het vertrouwen in onze app!

Mocht u nog verdere verzoeken hebben, neem dan contact met ons op via onze livechat of stuur een e-mail naar help@bonloyalty.com. Wij staan altijd klaar om u van dienst te zijn!

Hartelijke groeten 🌞
Mia
BON-team.

22 de enero de 2024

100% yes. good customer sevice too

GIGIBUN
Estados Unidos
18 días usando la aplicación
BON Loyalty respondió 29 de enero de 2024

Hello GIGIBUN

We're so grateful for your 5-star rating! Thank you for being an amazing customer💕

If you have any further questions, please feel free to drop us a line via live chat or an email to help@bonloyalty.com.

1 de diciembre de 2023

Just getting started on it and I requested some things not readily available to be installed/setup, Maxxie was quick to help and they're making it happen how I wanted it despite it not being an actual option to do on my end. Very good customer service!

The Golden Stitch Prop Shoppe
Estados Unidos
Alrededor de 1 hora usando la aplicación
BON Loyalty respondió 6 de diciembre de 2023

Dear The Golden Stitch Prop Shoppe

Thanks so much! At BON, our main goal is to ensure that every customer has an exceptional and memorable experience, and it's incredibly gratifying to know that we succeeded in providing that for you.

If you have further questions, please drop us a line via live chat or email help@bonloyalty.com. Thank you for choosing us, and we look forward to serving you again!
Liam
BON team

15 de febrero de 2024

Muy buena aplicación, el diseño es bonito y sencillo y puedes personalizarlo bastante. He probado muchas aplicaciones de loyalty reward y esta es la que mas me gusta. Además el servicio de soporte es muy atento y me han ayudado mucho Emilie, Anna y Lindsey.

InfiniteKi
España
Alrededor de 17 horas usando la aplicación
BON Loyalty respondió 20 de febrero de 2024

Hola

Emilie, Anna y Lindsey se llenaron de felicidad al saber que podía impresionarlos con su servicio 🤗 Todos estamos aquí para brindar un excelente servicio a nuestros queridos comerciantes y muchas gracias por sus amables palabras. ¡Realmente aprecio que te hayas tomado el tiempo para compartir tu experiencia con nosotros!

Estamos a solo un mensaje de distancia a través del chat en vivo o la dirección de correo electrónico help@bonloyalty.com, no dude en contactarnos cuando necesite nuestra ayuda.

Salud,
Mia
BON Team

17 de diciembre de 2023

Just started using this app but so far the customer service is exceptional! I didn't read the onboarding directions before I completed the onboarding and needed some assistance. When I reached out I worked with Genie and was assisted in setting up my widget super easy and straight forward. Would recommend to others to try this app customer service is there for you!! THANK YOU GENIE!

French Inhale
Estados Unidos
38 minutos usando la aplicación
BON Loyalty respondió 18 de diciembre de 2023

Hello French Inhale

We're thrilled to receive your fantastic 5-star review! Thank you for choosing us!🥰

In case you need help, we are always more than happy to assist you via chat or email at help@bonloyalty.com.

🎅🎁 Merry Christmas! ❄️🎄

27 de diciembre de 2023

This app is exactly what I have been looking for. I had tried a few others before but I didn't like them. Glad I found BON.

I also had a little issue with the customization but the customer service was superb. Anna helped me solving the issue even when it's Christmas holiday time, I really appreciate it. Forgot to leave a review because I got distracted haha so this is a bit late.

Thank you!

momoaintnofluff
Indonesia
6 minutos usando la aplicación
BON Loyalty respondió 14 de enero de 2024

We're thrilled to receive your fantastic 5-star review! Thank you for choosing us!🥰

In case you need help, we are always more than happy to assist you via chat or email at help@bonloyalty.com.

14 de noviembre de 2023

Outstanding customer support! They go above and beyond, accommodating even personalized requests

SimCrafters
Bélgica
6 meses usando la aplicación
BON Loyalty respondió 16 de noviembre de 2023

Dear SimCrafters,

Thank you so much for your kind words! We are all so happy that our app and support team can make you feel satisfied! Your wonderful feedback is a huge motivation for us to keep on developing the app and providing better services to our merchants.

If you encounter any difficulties while using BON, we will always be waiting for you at live chat or help@bonloyalty.com.

Best regards,
Mia
BON team.