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Je suis un utilisateur ravi de Bon Loyalty, une appli qui a grandement amélioré la fidélisation de mes clients sur ma boutique Shopify. Dès le départ, l'application s'est révélée être un atout précieux pour fidéliser ma clientèle, grâce à ses fonctionnalités intuitives, facile à mettre en place et efficaces. Mais ce qui a réellement fait la différence, c'est l'engagement et la réactivité exemplaires de l'équipe de support client et plus particulièrement Maxxie qui est un réel ange quand il s'agit de trouver des solutions.
À chaque fois que j'ai eu une question concernant la configuration de l'application ou des préoccupations liées à son utilisation, l'équipe de Bon Loyalty a répondu de manière rapide et professionnelle. Leur expertise et leur dévouement se reflètent dans la qualité du support fourni.
La facilité d'utilisation du chat en direct a toujours dépassé mes attentes. Leur volonté de résoudre les problèmes et de garantir une expérience utilisateur optimale est véritablement remarquable.
En tant que propriétaire de boutique en ligne sur Shopify, je recommande Bon Loyalty non seulement pour son impact positif sur la fidélisation des clients, mais également pour le niveau exceptionnel de support client offert. Merci à toute l'équipe de Bon Loyalty pour leur dévouement continu et leur service client exceptionnel !
Salut GreenKids,
Merci beaucoup pour votre avis détaillé ! Notre équipe lit vos doux mots sur la facilité de configuration et de personnalisation de notre application ! C'est très gentil de votre part de prendre le temps de partager avec d'autres commerçants l'expérience satisfaisante du service BON !
Si vous avez d'autres demandes, veuillez nous contacter via notre chat en direct ou nous envoyer un e-mail à help@bonloyalty.com. Nous sommes toujours prêts à vous servir!
Cordialement,
Liam
BON team.
I had such a positive experience with BON! Tonight, I was setting up the app, but being not so tech-savvy, I hit a bit of a roadblock. Thankfully, I reached out to for assistance... Anna responded right away and took care of everything I needed help with promptly and efficiently. It's such a relief to know that I have such great support available whenever I need it. I'm really excited to start using the app, and knowing that there are fantastic people like Anna to assist me along the way makes the whole experience even better!
Thank you so much for taking the time to leave us such a wonderful 5-star review! We're thrilled to hear that you had a great experience with us.
If you ever need any assistance or have any questions, please don't hesitate to reach out to us. You can chat with us directly through our website or email us at help@bonloyalty.com. We're here to help in any way we can!
Great app and support
I can only recommend this app
Dear SampleHack,
We are so happy to receive your five star review 😊 Thank you so much for your kindness and support. Your thoughtfulness means the world to us.
Anytime you need our assistance, please do not hesitate to reach out! Thank you 🙏
Liam
BON team
Great Support, Anna was awesome
We're thrilled to receive your fantastic 5-star review! Thank you for choosing us!🥰
In case you need help, we are always more than happy to assist you via chat or email at help@bonloyalty.com.
Very fast reply, fixed the issue in minutes!
Hello The Rusty Goat Embroidery Barn
Many thanks for taking the time to share your feedback with us. We’re very happy to hear that we met your expectations and that our support agent, Daisy, was able to support you quickly!
If you need our assistance, we are just one message away via live chat or email address help@bonloyalty.com.
All the best,
Liam
BON Team
We have recently moved to BON from a much more expensive app and have been more than happy with the transition.
BON offers more customisation to customer notification and includes a customisable rewards landing page which allows customers to easily understand how our rewards program works.
It also integrates better into POS than our previous app and has an overall better customer experience.
Hello CurlyMe Hair,
Thank you so much for your amazing feedback! Your kind words are priceless. The whole BON Team is jumping of happiness to see such a dedicated review from a customer like you. Looking forward to the opening.
May you have any further requests, just chat with us or email us at help@bonloyalty.
nice support and a good app! for enhancing your customer experience.
Hello ร้านของขวัญ
Thank you so much for the compliment! It really brightens up our day:) We will try harder to exceed your expectations with our app and support service.
When you need our assistance, don't hesitate to reach out to us via chat and email at help@bonloyalty.com!
Super Support! Geniales Tool!
Hello Triva,
Your kind words and the 5-star rating mean the world to us. We're thrilled to hear about your great experience with our app and support team. It's customers like you that motivate us to keep doing what we love.
Thank you once again for choosing us and for taking the time to share your thoughts. We can't wait to serve you again in the future!
Liam
BON team
BON looks to have what we are looking for, I have just installed it on our site. I did run into a little issue with the installation (completely my fault) and Anna was efficient at sorting it all out for us, highly recommend based on the service it is 5 stars from us :)
Thank you so much for taking the time to leave us such a wonderful 5-star review! We're thrilled to hear that you had a great experience with us.
If you ever need any assistance or have any questions, please don't hesitate to reach out to us. You can chat with us directly through our website or email us at help@bonloyalty.com. We're here to help in any way we can!
I had a small issue regarding the widget and after being in contact with the support services it was resolved within 5 minutes. Great service so once again thanks Maxxie! Furthermore, the options of the app are great if you are looking for a loyality program. Personally would love the referal system to include more rewards for Instagram and TikTok.
Good day to you MyLuca!
Thank you so much for your sweet feedback on our app and support! Maxxie and our whole team could not be any happier that we could assist you promptly. Thanks to your precious support, we are encouraged to work harder on improving BON.
If you need our support, we will always be ready to give you a hand via our live chat or help@bonloyalty.com!
Yours sincerely,
Liam
BON Team