BON: Loyalty Program & Rewards
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I use this app to do my tier rewards, they are quick to respond and are so kind to help with setting my system up!
Dear wafflecult,
Your amazing review has made our whole day! Our support team is so happy to hear that they can assist you along the setup.
Please feel free to send us a message via our live chat or an email to help@bonloyalty.com. We are always ready to support you!
Best regards,
Mia
BON Team.
Great support from BON team, super fast response and solving the issue. I would give 5 stars to support team (Daisy). But for the product I would give only 4 stars, currently intergration with review apps are quite limited, there is no Loox for example.
Dear Tea Eats,
BON team wanted to express my sincere gratitude for your fantastic 5-star review! Your feedback is truly appreciated.
Your words encourage us to continuously improve our app and ensure that it lives up to your 5-star expectations. We're dedicated to delivering the best experience possible, and your support fuels our drive to achieve this goal.
Thanks so much!
Liam
BON team
The app is so easy to use and has a beautiful interface. Anna was helpful, kind, and personable when I needed help, too! ^-^
Great day to you guys, Strawbaby Shoppe team,
Thank you for a lovely review 💕 So glad you found BON user-friendly and a good-looking interface! We and Anna strive to actually bring value and prompt support to our dearest merchants ^^
We are just one message away via live chat or email address help@bonloyalty.com, feel free to contact us whenever you need our assistance.
Cheers,
Mia
BON team.
Thank you, BON! Will now try to integrate rewards and programs in our newly created website. More powers! Daisy is very responsive and helpful too.
Dear Books From US,
Daisy was full of happiness hearing that she could impress you with her service 🤗 We are all here to provide excellent service to our dearest merchants, and thank you so much for your kind words. I really appreciate you taking the time out to share your experience with us!
We are just one message away via live chat or email address help@bonloyalty.com, feel free to contact us whenever you need our assistance.
Cheers,
Mia
BON team.
I am still setting up but it seems super easy and simple to use and fits very well with my site. I am excited to see how this boost customer retention. Emile with customer support is absolutely fantastic and helped me with my query and kept me entertained while we waited.
Hi The Crafting Bean 💖
Thank you a thousand for your kind words! Emile was so happy reading this review. It's our pleasure to have such a lovely customer like you 🥰. We hope for fruitful cooperation with you! 😊
If you have any further requests, please feel free to contact us via our live chat or email us at help@bonloyalty.com. We always appreciate you!
Best regards,
Mia
BON Team.
I just installed the app, and it really has a lot of customizations and features for a free app. Completely modern design and up to date! They seem to have really good support too, I was helped by Anna who was very friendly and helpful. Continue with the good job! :)
Good day to you Cosmetic-Nabeu,
Anna and our team truly appreciate that we can accompany such a kind-hearted customer like you😊 We're so glad that you are enjoying your experience with BON till far. Beautiful UI and various customization options are always our goals when developing the app, and we can't be happier when we know you like them🥰 Your precious support motivates us to keep on developing the app and providing better services to our precious customers.
If you need further support, we will always be waiting for you at live chat or help@bonloyalty.com.
Best regards,
Mia
BON Team.
Super easy to set up but won't let me do anything from mobile device. Have to set it up and maintain it from laptop. On the customer side, they also can't sign up or sign in to my reward program from a mobile device. Just a blank white screen. Works fine from a laptop though. Clearly in need of a lot of development. Otherwise a great app, easy to use and fun to customize.
Thanks so much for your feedback!
Your compliment on the app's user-friendly features truly encouraged us to try even harder to improve our product. Nothing is more wonderful than having customers who are always willing to experience new products - give feedback - and accompany us on our journey to develop.
However, we set a high standard for ourselves, and we’re so sorry to hear this was not met in your interaction with our front-end widget. Our server was in maintenance mode last night and the speed for loading widgets was slower for a few minutes. Although we notified our old shop owners via chat, we are sorry for not giving you a "heads up" sooner.
Now, the app's performance is back to normal. You and your clients can easily access the BON Loyalty program with just one click. See here:
https://prnt.sc/xGMxR084ImGT (Click on the link to see my screenshot)
Please do not hesitate to reach out to us via the Chat widget or via the Support mailbox: help@bonloyalty.com
Cara
Customer Support Executive
https://bonloyalty.com/
I really would recommend this APP for anybody looking for a referral and loyalty program the app is user-friendly and has a great dashboard. the customer service and especially Emile is from another world Thank you Guys best of luck ...
Hi zenhair-shop,
It's so great to have you with us! Emile and our team can't be any happier to have satisfied you with BON 😄 Thank you a lot for entrusting in our app and sharing us with other merchants!
May you have any further requests, please contact us via our live chat or email us at help@bonloyalty.com. We are always ready to serve you!
Best regards,
Mia
BON Team.
Bueno, no está mal. Solo que cuando llevas unos meses pues los clientes se aburren un poco porque no se agrega nada nuevo porque apenas hay acciones que se puedan agregar y es muy cara mensualmente.
Realmente no se ve un mejor rendimiento con respecto a no tener la app instalada.
Hola HardPeach,
¡Muchísimas gracias por tu reseña de 5 estrellas! Estamos encantados de saber que tu experiencia fue excelente. Tu apoyo y palabras amables nos motivan a seguir brindando el mejor servicio. ¡Esperamos verte pronto de nuevo!
Liam
BON team
Anna is one of my favorite support personnel! She's always so helpful and positive. She has even taken a couple of our discussions to the developers for suggestions and app improvement. I really feel that BON is a partner to our company and not simply a service.
Wow, we were blown away by your sweet words, Anna and our whole team really appreciate the time you took to write such a detailed review! ^^
If you need any further assistance, please feel free to contact us via live chat or help@bonloyalty. We are always here to support you!
Best regards,
Mia
BON Team.