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Extremely fast response - very helpful! Was able to provide easy to follow assistance and fix the problem I was having! Thank you Genie!
Hi FurBabyBracelets,
Thank you for your lovely review! In BON, we aim to make our app simple and flexible to meet your needs every day. We are always happy to assist you and it is our pleasure to always make you satisfied with our app :)
We are just one message away via live chat or email address help@bonloyalty.com, feel free to contact us whenever you need our assistance.
Cheers,
Mia
BON team.
The App works without problems, has everything i needed. Could do every necessary translation. The design is smooth and with out any glitches on devices (what ive noticed at least) the support is incredibly fast and friendly. solved every issue within minutes while installing. This team has glorious times ahead if they keep up the good support! Well done and thanks for the great work!
Greetings gs'hund team,
We are so glad that our support team has been able to support you promptly and sharing with you. Thank you so much for leaving us a wonderful review so that we can work tirelessly to improve our app even more 😍
May you have any further requests, please get in touch with us via our live chat or email us at help@bonloyalty.com. We are always ready to serve you!
Best regards,
Mia
BON Team 🌸
Au top, assistance très rapide a répondre quand on a besoin, et les nouveaux outils sont super. Je recommande meilleur app pour les programmes de fidélité sur shopify après en avoir tester pas mal
C'est avec une immense joie que nous avons découvert votre avis élogieux de 5 étoiles ! Nous tenions à vous adresser un sincère merci pour votre précieuse évaluation.
Encore une fois, merci d'être un membre de notre formidable communauté de clients satisfaits. Nous avons hâte de vous servir à nouveau bientôt !
Liam
BON team
It's a 10/10 experience! Great value and a support that makes the customer feel welcome, appreciated and assisted at all time! Definitely have to mention Daisy who was very kind and helped out with everything right from the start!
Hope you're having a Happy Week 90°Art 😊
Our team, and especially Daisy, would like to express our gratitude for your feedback. We are very glad that you liked our Loyalty & Reward program. We absolutely agree with your opinion about it. Such words are very supportive and motivate us 💙.
Once again thanks a lot! Wishing your business prosperity!! And please feel free to reach us anytime via live chat or email help@bonloyalty.com as we always welcome you!
Yours sincerely,
Mia
BON Team
Awesome app and super awesome support. Emily from support team helped me set up the app even on a Sunday. I've had no issues since and I'll strongly recommend the app for your website.
Hi easybuy.co.in,
What an amazing review! 🙌 Thank you very much for such great feedback on our support team, Emile, and BON. We're so glad that all our effort on enriching our app with easy-to-use features - impressed you!
It's such a pleasure for us to have customers like you who can see it and who enjoy the experience with us.
Wishing you a fantastic week ahead!
If you need further support, we will always be waiting for you at live chat or help@bonloyalty.com.
Best regards,
Mia
BON team
I could give the support a 6/5. Ms. daisy was so nice and helpful. Even though she is not in the same country as me, I felt like she was right by my side because she was so helpful.
Hi Larry,
So glad to hear that you're enjoying our app! We are all so happy that our app and support service can make you feel satisfied, especially Daisy. It's a huge motivation for us to keep going forward.
If you ever have any questions, feel free to reach out to our support team using the live chat tool. They'll be happy to guide you through any question you may have without having to leave the page.
Best regards,
Liam
BON team
If you don't have BON then you need to get it NOW! The dashboard is extremely user friendly and very customizable. It surpasses any other reward program we've used previously. One of the best things about BON is their customer service, we needed assistance and Genie was awesome to work with. They are very responsive and don't make you feel rushed or like you should already know the answer to what you're asking; they truly go above and beyond to give you the help you need. Thank you Genie and the BON Loyalty team for providing the best reward app out there and for your excellent customer service!
Dear Clay & Shea Soapery,
Thank you so much for this amazing review. I'm delighted to hear our app's features and service - by Genie - were provided in a timely manner. Our support team was extremely excited to know about this! We always strive to provide the best support to our customers, as it is our top priority. This really gives us a huge incentive to make our app to become better for customers like you.
If you need any further assistance, please feel free to contact us via live chat or help@bonloyalty. We are always here to support you!
Best regards,
Mia
BON Team.
This is a great rewards program for customers, easy to set up and Emile from support was so helpful and kind and ready to help when needed. I am just starting up my website but I really look forward to my future customers using my rewards program. Thank you BON and Emile!
Good day to you TheHappiestSunflowerDesigns🌻,
We aim to make our app simple and flexible to meet your needs every day. No words can describe how grateful we are knowing that our app and service can satisfy you, Emile is on cloud-nine reading your awesome feedback🥰
We are always happy to assist you via chat and email at help@bonloyalty.com. Your satisfaction is our pride and joy❤️
Best regards,
Mia
BON Team
Great app! I'm so impressed by the number of advanced features and the support team is super friendly, fast and efficient.
Dear Eclair Lips,
We are so glad that you are happy with BON and our support team😊 Thank you so much for leaving this amazing review! It always feels ecstatic when customers are pleased with our support. We'd like to send our dearest wishes to your lovely business and hope that BON can help you on the journey❤️
May you have any further requests, just chat with us or email us at help@bonloyalty.
All the best,
Mia
BON Team
I was asked by my superior to install a loyalty app in our store. After trying out tons of apps on the market, I found that the BON Loyalty is the most functional and most affordable one.
Even when I was on trial, they were so kind to help me with all kinds of questions, which cleared out my concerns and made me towards a subscription.
And during the several months I used it, I encountered some questions, and their support team is always here to help with a super nice attitude. Even if they cannot give an exact answer to the question, I could just simply grant collaboration access to their dev team and they will help out with the issue. Hands down to their service!
Wow, we just noticed the fantastic 5-star review you left for us! 🌟 We wanted to take a moment to express our sincere gratitude for your support and positive feedback.
Your kind words and the 5-star rating mean the world to us. We're thrilled to hear about your great experience with our app and support team. It's customers like you that motivate us to keep doing what we love.
Thank you once again for choosing us and for taking the time to share your thoughts. We can't wait to serve you again in the future!
Liam
BON team