Reseñas (1.732)

Calificación general
4,9
Recuentos por nivel de calificación
  • El 98% de las calificaciones son de 5 estrellas
  • El 1% de las calificaciones son de 4 estrellas
  • El 0% de las calificaciones son de 3 estrellas
  • El 0% de las calificaciones son de 2 estrellas
  • El 1% de las calificaciones son de 1 estrellas
9 de marzo de 2023

Wow! This app is great. I had a previous loyalty program that was going to cost me a lot more for all the features that this one has. I just finished the set up and had a few questions and Cady and Cara helped me right away. Great customer service and the features and value for this app are amazing.

Bijou by SAM
Estados Unidos
5 meses usando la aplicación
BON Loyalty respondió 10 de marzo de 2023

Hi Bijou by SAM,

Thank you for your great review. At BON, we work hard to offer high-quality service to every guest. We made sure to share this feedback with Cady and Cara to give them the recognition that they deserve. They would be delighted to hear your feedback!

We are always happy to answer if you have any questions, just leave us a message or email us at help@bonloyalty.com 🌸🌸

Have fun exploring our app,
Mia
BON Team

16 de marzo de 2023

Great Rewards program app with amazing fast customer support. Gene has been really helpful with any issues that have arised. Lots of happy customers getting their BON rewards

Border Brewing Supplies
Australia
5 meses usando la aplicación
BON Loyalty respondió 20 de marzo de 2023

Good day to you Border Brewing Supplies,

It is not only Genie but the whole BON staff, that works hard on delivering good service and meeting every customer's expectations individually!

If you have further questions, please feel free to drop us a line via live chat or email at help@bonloyalty.com. We are always ready to support you!

All the best,
Mia
BON Team.

13 de abril de 2023

The support is amazing!! I used the live chat and I received a response in under 30 seconds from "Daisy" She was wonderfully helpful, and walked me through every step I needed to get to the place I wanted to be in the app. She also gave me some great advice to help me with promoting the BON Loyalty Rewards app so that all my customers could take part in the benefits of earning points!! Great app! I would highly recommend! It gives us the ability to give back to our amazing customers!!

Elemar True Beauty
Canadá
5 meses usando la aplicación
BON Loyalty respondió 13 de abril de 2023

Hello there,

Good day, I hope you have a wonderful weekend ahead :D We'd like to thank you for your feedback, it means a lot to us! Daisy and our entire team are very happy that you feel satisfied with our app, we'll try harder to provide you with better service in the future^^

In case you have any queries for us, feel free to reach out to us via live chat or email address help@bonloyalty.com.

Cheers,
Mia
BON Team.

21 de mayo de 2022

This App is amazing. I am new to this Rewards program and I am happy with the customer service I received from Carrey. She was very helpful and guided me through the whole process. I like how easy it easy to set up . I highly recommend this APP.

Bellanic
Estados Unidos
5 meses usando la aplicación
BON Loyalty respondió 23 de mayo de 2022

Happy Monday Bellanic 🤗

We're so thankful that you have written such kind and warm words addressed to us. Carrey is always happy to see customers being satisfied with her effort. We will try to continue to keep your trust and delight you with the best service you deserve.

If you need any assistance from us, please contact our team via the live chat or email us at help@bonloyalty.com. We are all looking forward to having a chance to support you further and get you fully satisfied with our app and service!

Best regards,
Mia
BON Team.

10 de octubre de 2023

Excellent app for loyalty rewards, coupons and tier rewards. Easy to use and great customer service.

Gymbros
Australia
5 meses usando la aplicación
BON Loyalty respondió 11 de octubre de 2023

Hi Gymbros,
Thank you so much for taking the time to leave us a fantastic 5-star review! We truly appreciate your kind words and are thrilled to hear that you had such a wonderful experience with our Support team!
If you have further questions, please drop us a line via live chat or email help@bonloyalty.com. Thank you for choosing us, and we look forward to serving you again!
Liam
BON team

12 de julio de 2022

Love using this app, it makes things very simple and user friendly. And it connects to the POS system seamlessly.

Wild Moxi
Estados Unidos
5 meses usando la aplicación
BON Loyalty respondió 12 de julio de 2022

Hi there,

You don't know how happy we are every time we come across positive reviews on our service; Cara and my team want to reach out to say thank you for that.

We wish that your boutique will have more and more customers, and hope that the Loyalty program can play an important part in it.

Please reach out if you have any questions, we’d love to chat with you!

Best regards,
Liam
BON team

19 de febrero de 2022

This app was exactly what I was looking for, and best of all, it's completely free. A special thanks to Emile's support, she was super helpful and kind. I highly recommend

Otaku Fashion
Brasil
5 meses usando la aplicación
BON Loyalty respondió 19 de febrero de 2022

Dear Otaku Fashion,

Our team here at BON, and especially Emile, are so delighted that you love our app and prompt customer support 🎇 Thank you so much for the 5-star review and for recommending us to the Shopify community :)

Hope you have a wonderful weekend ahead! If you need further support, we will always be waiting for you at live chat or help@bonloyalty.com.

Best regards,
Mia
BON team

19 de mayo de 2023

Anna was helping me today and she was awesome and professional and super friendly too. Thank you Anna. I love this app and it helps me improved my sell because my customers love the program.

Wearable Art Shop
Estados Unidos
5 meses usando la aplicación
BON Loyalty respondió 22 de mayo de 2023

Thank you so much for your lovely feedback 😍.

It's a pleasure for us to work with such a great customer like you! We value the trust merchants put into BON Loyalty program and do everything possible to meet requirements and exceed expectations and we are happy you have noticed it ✨.

We are always happy to answer if you have any questions, just leave us a message or email us at help@bonloyalty.com.
Mia
BON Team

30 de enero de 2022

I just added this app to my store and I wanted to remove the Brandmark. I didn't think I would get a response on a Sunday, but Emile jump right in and she was a big help, along with a little conversation while we waited for the support to team to finish up. I would recommend for anyone wanting to add loyalty rewards to their shopify store. Here link is below if you ever need assistance!!!
https://apps.shopify.com/bon-loyalty-rewards?#modal-show=ReviewListingModal

Très Boujie Boutique
Estados Unidos
5 meses usando la aplicación
BON Loyalty respondió 30 de enero de 2022

Hi Très Boujie Boutique,

Please accept our sincerest gratitude for your thoughtful and detailed review 😍 Emile and our whole team are so happy to have the chance to support you today. We are all here to provide prompt service - and you are the motivation for all our efforts. I really appreciate you taking the time out to share your experience and recommend us to other merchants!

Our assistance does not have an end. We are always here for you :) If you have any further questions, please feel free to drop us a line via live chat or an email to help@bonloyalty.com.

All the best,
Mia
BON Team.

26 de agosto de 2022

I am using the app for a while now and everything works great! Also Tracey from support is very kind and willing to help and resolve your issues if you have any, very quickly.

Steffies Choice
Países Bajos
5 meses usando la aplicación
BON Loyalty respondió 27 de agosto de 2022

Hello,

Thanks for your kind words about Tracy. We’re very grateful for customers like you and hope you stick with us for years to come!

If you need any further assistance, please feel free to contact us via live chat or help@bonloyalty. We are always here to support you!

Best regards,
Mia
BON Team.