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I just started with this app and so far the customer service has been fantastic. I had a question and chatted with Daisy about getting a brandmark removed since there didn't appear to be an option. Without question the team jumped in and had it removed. They verified with me to make sure everything looked right and said to come back with any other questions. I didn't know where to begin with a rewards program while starting a new business so I am very happy BON and Daisy have been so great thus far.
Happy Wednesday La Bella Vie🎉
Please accept our sincerest gratitude for your thoughtful and detailed review. Daisy was happy reading your lovely words. When we receive such positive reviews, we could know that we have done a good job and our app is contributing. Thank you so much once again!
We are just one message away via live chat or email address help@bonloyalty.com. Your satisfaction is always our pride and joy!
Best regards,
Mia
BON Team
This app is the perfect solution for my small business! The support and set-up assistance from Emile was fantastic -- I got responses lightning fast, and was up and running in no time! So pleased to have found BON and I would highly recommend -- incredible service and value!
Hi Aquelarre Shop,
We are also really pleased to have you as one of our beloved customers too😊 Million thanks from our team, especially from Emile❤️ Let's accompany each other for a long time ahead!
Don't hesitate to contact us via chat or email at help@bonloyalty.com whenever you need help. Your satisfaction is our pride and joy!
All the best,
Mia
BON Team
This a great app and Emile was helpful in helping me to set up my account. I recommend this app to everyone
Happy new week to you Modern Home Zone's team 😊,
Thanks a ton for writing us such a fantastic review! Emile was so happy that she could provide you with prompt support - and is the best compliment ever. Thank you too, for your kindness and for recommending us to Shopify's community!
If you need our assistance, we are just one message away via live chat or email address help@bonloyalty.com.
All the best,
Mia
BON Team.
So far, so good! I setup a test email account to see the welcome email and rewards. I will revisit this review after continued use. Emiline helped with brand removal on the widget; she was awesome!!!
Dear Daisy & Mabel Organics,
We can’t thank you enough for the kind words about BON❤️ Your review means a lot to us and lets us know we’re on the right track! It motivates us to provide better support to customers. Emile was on cloud nine when reading this loyalty review of yours😊
If you have any further requests, please feel free to contact us via our live chat or email us at help@bonloyalty.com. Your satisfaction is our joy!
Best regards,
Mia
BON Team.
The app is really useful to our store , it helps a lot to our relationship with customers. And the technical supporters work fast and can solve the problems within hours. Emile is a friendly and nice service，she mostly can helf me deal with all my requests.
Dear Asienmarkt,
We are so grateful for your review. Thanks for sharing your rating with us and the community
If you need any further assistance, please feel free to contact us via live chat or help@bonloyalty. We are always here to support you!
Best regards,
Mia
BON Team.
The team at BON Rewards has been AMAZING!!! They’ve worked with me for hours today to get my program set up and to provide we with the information and support needed to accomplish my goal! Cara was absolutely amazing as well as the two reps before her. Thank you all so much!
Hi Fatbaby’s team,
We can’t thank you enough for the kind words about BON and our services. Your review means a lot to us and lets us know we’re on the right track! It motivates us, and especially Cara, to provide better support to customers.
If you have any further requests, please feel free to contact us via our live chat or email us at help@bonloyalty.com. Your satisfaction is our joy!
Best regards,
Mia
BON Team.
This is a great app and great support. We can't believe it is free and we hope it will stay free forever.
Good day to you Wrapgrade,
Thank you so much for your amazing feedback! We are so glad that our support team has been able to support you promptly and share with you, she loves your review a lot! We're so delighted to know that BON has become a part of your store, and we will strive to provide better services, as you're our incentive to develop BON!
If you have any other questions, just chat with us or email us at help@bonloyalty.com.
Cheers,
Mia
BON team
I absolutely love this app! It's more promising and way easier to use than the others I've tried. Emile helped me with so much and she was AMAZING! She was very kind, patient, and genuine <3 She made sure all my questions were answered and exceeded my expectations. Definitely the best support I've had in all the time of using Shopify. BON is awesome! I definitely recommend using this app!
Hi Krystal Moon Gems,
We are just back to work and your amazing feedback truly lights up our day:) Thanks for your trust in BON Loyalty! It's a huge motivation for us to keep going forward.
If you need our assistance, we are just one message away via live chat or email address help@bonloyalty.com.
All the best,
Mia
BON Team.
Daisy & Kyle were great & helped me quickly. The app is so user friendly & is going to add a great new aspect to our shop!
Hi Rivers and Roads Apparel,
Thank you for choosing us and appreciating our product and service! Knowing that our app is user-friendly for you to use, and the support service from Daisy and Kyle has satisfied you encourage us a lot to continue doing our best :)
If you need us, we're always more than happy to help via live chat or email at help@bonloyalty.com. Have an amazing day ahead and Happy New Year to you!
All the best,
Summer
BON Team.
Uso l'applicazione per fidelizzare i clienti, è molto intuitiva e facile da configurare. L'assistenza è perfetta, e veloce, Daisy ed Emile sono state molto cortesi e professionali. Ho ricontattato l'assistenza dopo aver disinstallato e poi preinstallato l'applicazione, sono stati molto professionali e cortesi come sempre. Agostino
Caro Agostino,
Aggiornamento: ti abbiamo inviato un'e-mail di follow-up, per assicurarti di ottenere il miglior supporto da noi. Potresti farci sapere cosa ne pensi? L'abbiamo davvero apprezzato!
Non solo Emile e Daisy, ma il nostro team è felice di essere stati in grado di supportarti tempestivamente! L'interfaccia intuitiva e le varie opzioni di personalizzazione sono le due caratteristiche su cui ci stiamo concentrando. Siamo lieti di sapere che potrebbe renderti soddisfatto. Grazie mille per averci lasciato una recensione ponderata in modo da poter migliorare ancora di più la nostra app.
Ci auguriamo davvero che tu possa condividere di più con noi dopo che i tuoi clienti potranno unirsi e ottenere vantaggi dall'utilizzo di BON ^^
Se hai ulteriori richieste, contattaci tramite la nostra chat dal vivo o inviaci un'e-mail a help@bonloyalty.com. Non vediamo l'ora di avere la possibilità di fare in modo che BON soddisfi meglio le tue esigenze e ti soddisfi pienamente con la nostra app e il nostro servizio!
Distinti saluti,
Mia
Squadra BON.