Avis (1 741)

Note globale
4,9
Nombre d’avis par note
  • 98 % des avis sont des avis à 5 étoiles
  • 1 % des avis sont des avis à 4 étoiles
  • 0 % des avis sont des avis à 3 étoiles
  • 0 % des avis sont des avis à 2 étoiles
  • 1 % des avis sont des avis à 1 étoiles
1 juin 2022

I just downloaded this App today and still trying to figure it out. So far, Emile from the support team has been really helpful!

Bella Tokyo
Émirats arabes unis
2 mois d’utilisation de l’application
BON Loyalty a répondu 2 juin 2022

Good day to you Bella Tokyo

We are so happy you are enjoying our app and services! Thank you so much for your kind words. Emile said it was nice talking to you and she can't wait for the next conversation with you ✨

If you need further support, we will always be waiting for you at live chat or help@bonloyalty.com

Cheers,
Mia
BON Team

Modifié le 19 novembre 2022

Nice customer service! Although they said that don't answer on weekends Cara just replied to my message in 10 sec on weekends! App also works perfect

KKANG
Nouvelle-Zélande
2 mois d’utilisation de l’application
BON Loyalty a répondu 21 novembre 2022

Good day to you KKANG,

Our team is so thankful for your opinion, this is valued greatly and it really motivates us. We're happy that you can get prompt support from Cara, and we'll definitely work harder to provide more features and a satisfactory standard of service to you!

We are just one message away via live chat or email address help@bonloyalty.com, feel free to contact us whenever you need our assistance 💪

All the best,
Mia
BON team.

8 avril 2023

We have tried so many apps and this one has been really easy to use. The customer support has been very helpful, Cady was very responsive with any issues.

RaveScoutr
États-Unis
2 mois d’utilisation de l’application
BON Loyalty a répondu 11 avril 2023

Good day to you, team RaveScoutr!

You made our day with your trust in our app and your awesome review! 🌞Our team, especially Cady are all happy to know that you are satisfied with your BON experience!

If you have any further requests, please feel free to contact us via our live chat or email us at help@bonloyalty.com. We always appreciate you!

Best regards,
Mia
BON Team 🌸

28 novembre 2023

Super Support! Geniales Tool!

Triva.shop
Suisse
2 mois d’utilisation de l’application
BON Loyalty a répondu 30 novembre 2023

Hello Triva,

Your kind words and the 5-star rating mean the world to us. We're thrilled to hear about your great experience with our app and support team. It's customers like you that motivate us to keep doing what we love.

Thank you once again for choosing us and for taking the time to share your thoughts. We can't wait to serve you again in the future!
Liam
BON team

11 novembre 2022

This app allow me to provide with an excellent reward program giving back to my clients for free! Super easy to use, and excellent customer service!

La Foresta Orchids
États-Unis
2 mois d’utilisation de l’application
BON Loyalty a répondu 13 novembre 2022

Hi La Foresta Orchids,

Thanks a lot for praising our work!!! You're the reason we wake up with smiles every morning. Being able to assist you in your business is the highest prize for us. ❤️ And one more big thanks from our support team :)

May you have any further requests, please contact us via our live-chat or email us at help@bonloyalty.com. We are always ready to serve you!

All the best,
Mia
BON Team.

9 octobre 2023

The support from the customer service and technical team has been fantastic, assisting us promptly and accurately in resolving any issues we encountered, and even assisting with modifications at the code level.
It's very comforting to communicate with customer service and solve problems!

Hanna Nikole
R.A.S. chinoise de Hong Kong
2 mois d’utilisation de l’application
BON Loyalty a répondu 11 octobre 2023

Dear Hong Kong SAR,

We are overjoyed to learn that you had a satisfying experience with our services. Providing top-notch customer service is our primary goal, and your review reassures us that we are on the right track ❤️😊

Please do not hesitate to share with us all your ideas, via our LiveChat or email. We are 24/7 ready to chat with you!
Liam
BON team

6 mars 2024

Stable and easy to use app with all core functions I was looking for. Also very impressed by their customer support team. They always answer within minutes and solved my development request faster than expected.

Sparklar
Estonie
27 jours d’utilisation de l’application
BON Loyalty a répondu 8 avril 2024

Thank you so much for taking the time to leave us such a wonderful 5-star review! We're thrilled to hear that you had a great experience with us.

If you ever need any assistance or have any questions, please don't hesitate to reach out to us. You can chat with us directly through our website or email us at help@bonloyalty.com. We're here to help in any way we can!

27 mars 2024

Great support! We had a few custom integrations needed and Maxxie was super helpful and responsive. Thanks again!

Mountain Baby
Canada
14 jours d’utilisation de l’application
BON Loyalty a répondu 8 avril 2024

Thank you so much for taking the time to leave us such a wonderful 5-star review! We're thrilled to hear that you had a great experience with us.

If you ever need any assistance or have any questions, please don't hesitate to reach out to us. You can chat with us directly through our website or email us at help@bonloyalty.com. We're here to help in any way we can!

20 juillet 2022

I just added this widget to the store. It's easy to set and they provide very quick and professional help, super friendly too! Just start a realtime conversation and they will solve your problems right away. Definitely recommend if you need widget with the same function. :)

OPPOSHE
Chine
2 mois d’utilisation de l’application
BON Loyalty a répondu 21 juillet 2022

Good day to you OPPOSHE,

Thanks a million for such a positive review!😊 We are extremely happy you’ve enjoyed our service. Our team sincerely cares about each merchant and is ready to make every effort to find the best solution ^^

We are just one message away via live chat or email address help@bonloyalty.com, feel free to contact us whenever you need our assistance.

Cheers,
Mia
BON team.

5 avril 2023

Anna was super helpful and friendly <3 5 stars! Love the ease of use to set up and manage too. Would totally recommend

Shi's Emporium
Royaume-Uni
2 mois d’utilisation de l’application
BON Loyalty a répondu 6 avril 2023

We are all so happy that our support service can make you feel satisfied! Your trust motivates us to keep on developing the app and providing better services to our customers. 🥰👏

If you have any further questions, please feel free to leave us a message via live chat or an email to help@bonloyalty.com. We are always ready to support you!

All the best,
Mia
BON Team.