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Great app! Easy to set up and access settings. Straightforward and not confusing. Perfect addition for building loyalty.
Dear EJO & Co,
Hope you're having a Happy Week, as you've made ours so much better 😊 We would like to express our gratitude for your feedback - such words are very supportive and motivate us 💙
Please feel free to reach us anytime via live chat or email help@bonloyalty.com as we always welcome you!
Yours sincerely,
Mia
BON Team
So far, this app is super user friendly. Simple, and straight forward. Anna was extremely efficient, kind and knowledgable (thank you!). To a successful brand launch and customers!
Dear Satin Crush & Co.,
We thank you for making our day great and giving us good vibes before the next amazing week! It is very motivating and warm words of yours, and we are super happy to know that they are addressed to us ^^
Allow me to thank you once again for a five-star review - and please feel free to contact us via live chat or email help@bonloyalty.com. We are always happy to see you 😍
Cheers,
Mia
BON Team.
If I could rate my experience a 10 I would. I can't say enough about the amazing customer service Cara provided tonight. She was patient, kind, knowlegable and explained everything so a non-tech person like myself could understand. She gave awesome customer service and went above and beyond to help me with my Bon Loyalty account. i greatly appreciate her. I'm excited to be using Bon Loyalty with my brand. Thanks again for a great product
Hello subthisandthat,
We wanted to reach out and extend our heartfelt thanks for taking the time to leave us a glowing 5-star review. Your feedback means the world to us, and we're absolutely thrilled to hear that you had such a positive experience with Cara and the BON team!
We are just one message away via live chat or email address help@bonloyalty.com, feel free to contact us whenever you need our assistance.
All the best,
Liam
BON team.
Great app! The customer service is exceptional and helps wherever they can, special thanks to Sunny! Thank you very much!!!!
Hi Little Foxx Concept Store,
Thank you so much for your awesome review! Sunny would be excited when reading this. Thanks for your trust in BON Loyalty! We would work harder to develop new features and improve our support team to assist you better in your business.
We are just one message away via live chat or email address help@bonloyalty.com. Your satisfaction is always our pride and joy!
Mia
BON team
After looking at several rewards apps, BON looked like the one for me. Simple, yet contained all the elements of a rewards program I wanted. Genie helped me through the whole process of getting BON in my store, and she did it with patience and understandable explanations. She’s a top customer service rep for sure! Customers are signing up for my rewards program, and Genie is still available when I have questions. Thank you, BON and Genie!
Your review made our day ️🏆. We’ve passed your comments on to our team (and Genie!) so they can enjoy the good vibes too. Comments like yours make our work worthwhile. We love that you enjoy using the BON app and found the 24/7 Support Live Chat so useful. We couldn’t provide this service without great customers like you!
If you need further support, we will always be waiting for you at live chat or help@bonloyalty.com.
Liam
BON team
I had a bit of some issues and they fixed the issues very quickly and with ease. They made the process go very smoothly. I would recommend BON to everyone!!!! Emile is who assisted me and she was super helpful and amazing to work with! I couldn't have asked for a better experience!!!! Thank you so much Emile! You are the best!!!
Hi ^^
Thank you so much for your review! We are all so happy that our app (especially Emile) - can make you feel satisfied! Your trust and wonderful feedback motivated us to keep on developing the app and providing better services to our merchants.
If you need further support, we will always be waiting for you at live chat or help@bonloyalty.com 💝
Best regards,
Mia
BON team
I think this is the best loyalty or store credit app in shopify app store.
I used many similar apps some of those are quite expensive but it's free. Much better than paid apps. I really recommend this app. Best customer service as well.
Greetings EmpressKorea team,
Thanks a lot for praising our work! You're the reason we wake up with smiles every morning. Being able to assist you in your business is the highest prize for us ❤️
Our assistance does not have an end. We are always here for you in case you need us. Please do not hesitate to drop us a message via live chat or email help@bonloyalty.com.
Yours sincerely,
Mia
BON Team
Hands down! The best customer service by far. Emile and Andy were able to fix my dashboard in less than 5 mins. Thank you for all the help!!
Dear Lumibella,
The BON team is sincerely sorry for any inconvenience you may have felt while using the software. Please allow us to explain why you temporarily could not access the BON dashboard.
As we already announced via email, since Monday, we've had a significant update, BON has just been integrated into the internal Shopify admin page interface! This update may cause a few problems, such as delayed loading times or briefly unrecorded in-app actions. The BON app may become unavailable for a few hours in some stores. However, this issue was already aware of in advance and the app will soon be back to normal when the maintenance is done. Please allow us just a little more time, your case is our top priority.
Again, we truly apologize. Our team is working very hard to quickly solve the problem and we will get back to you as soon as I can when the app's performance is back to normal.
If you need immediate support, do get in touch with us via help@bonloyalty.com. Our Support team will reply to you in a few minutes!
Cara
BON Team
It is an awesome apps! You must download it to your webstore to increase the sales :) It works well on my website and easy to use. And the BON's team is very nice and fast response when I got a problem to launch the apps on my website. Thank you BON as a great apps :)
Dear pavettiaskincare,
Thank you so much for your wonderful review! We are all really happy that our app and support service can satisfy you. Your trust motivates us to keep on developing the app and providing better services to our merchants.
If you need further support, we will always be waiting for you at live chat or email help@bonloyalty.com.
Best regards,
Mia
BON team
super easy to use and install. I can't wait for my customers to start utilizing their loyalty program! Anna assisted with any setup questions I had. She was very helpful!
Dear A Diamond in the North,
Thanks a lot for sharing your sweet compliment about our product and Anna's support!!! Your feedback helps us grow. Being able to assist you in your business is the highest prize for us.
If you need any further assistance, please feel free to contact us via live chat or help@bonloyalty. We are always here to support you!
Best regards,
Mia
BON Team.