Avis (1 739)

Note globale
4,9
Nombre d’avis par note
  • 98 % des avis sont des avis à 5 étoiles
  • 1 % des avis sont des avis à 4 étoiles
  • 0 % des avis sont des avis à 3 étoiles
  • 0 % des avis sont des avis à 2 étoiles
  • 1 % des avis sont des avis à 1 étoiles
13 juin 2022

Wonderful app, super easy to use! its attractive to draw in attention and the customer service is amazing. I reached out and Anna went above and beyond my expectations. I would recommend using them for your reward needs!

The Lakeside Boutique
États-Unis
3 mois d’utilisation de l’application
BON Loyalty a répondu 14 juin 2022

Greetings to you, The Lakeside Boutique team,

First of all, our team would like to send a big THANK YOU for taking the time and leaving us such an awesome review! Your kind, and warm words are the best motivation for us 💕

We will make sure to pass your review to Anna, she would be so happy to read it. Not only Alex, but all our teams here always strive to exceed our customers' expectations and make sure that you are satisfied!

We are just one message away via live chat or email address help@bonloyalty.com, feel free to contact us whenever you need our assistance.

Cheers,
Mia
BON team.

12 juillet 2022

Great product and great customer service. They've helped throughout the whole process and questions of issues have been addressed instantly. Highly recommend this app and team!

Fling Cocktails
Nouvelle-Zélande
3 mois d’utilisation de l’application
BON Loyalty a répondu 12 juillet 2022

Dear Fling Cocktails,

We truly appreciate that we can accompany such a kind-hearted and lovely customer like you! Your precious support motivated us to keep on developing the app and providing better services to our precious customers.

If you have any further questions, please feel free to leave us a message via live chat or an email at help@bonloyalty.com. We are always ready to support you!

Best regards,
Mia
BON Team.

30 septembre 2022

I would rate this app 10/5 to be honest. I really loved the customizability and the support rendered by Anna. I highly recommend store owners to use this app over other available options.

DeLinkd
Inde
3 mois d’utilisation de l’application
BON Loyalty a répondu 4 octobre 2022

Dear DeLinkd

Our whole team can’t thank you enough for the kind words about BON and our services. Your review means a lot to us, especially Anna - and lets us know we’re on the right track! It motivates us to provide better support to customers.

If you have any further requests, please feel free to contact us via our live chat or email us at help@bonloyalty.com. Your satisfaction is our joy!

All the best,
Mia
BON Team.

19 juillet 2022

En Français : À la suite du téléchargement de l'application, nous avons rencontrés quelques difficultés concernant certaines fonctionnalités, cependant après avoir pris contact avec la superbe équipe de BON, qui est très sympathique et très réactive, nous avons pu résoudre ensemble nos problèmes. Je tiens à souligner cette aspect important du professionnalisme de l'équipe BON, Daisy et Cara qui sont mes interlocutrices, sont très soucieuses de la satisfactions clients et sont absolument charmantes et attentives. J'encourage bien évidemment l'équipe BON à continuer dans ce sens, et J'encourage toutes e-boutiques qui souhaitent se démarquer dans leurs stratégies marketing d'essayer cette magnifique application. Merci à vous et salutations de France. In English: After downloading the application, we encountered some difficulties regarding certain functionalities, however after contacting the superb team of BON, who are very friendly and very responsive, we were able to solve our problems together. I would like to emphasize this important aspect of the professionalism of the BON team, Daisy and Cara who are my interlocutors, are very concerned about customer satisfaction and are absolutely charming and attentive. I obviously encourage the BON team to continue in this direction, and I encourage all e-shops that wish to stand out in their marketing strategies to try this magnificent application. Thank you and greetings from France.

REBELS
France
3 mois d’utilisation de l’application
BON Loyalty a répondu 19 juillet 2022

Bonjour REBELS,

Daisy, Cara et toute notre équipe sont extrêmement ravies d'apprendre que nous pourrions vous impressionner avec notre soutien. Merci beaucoup pour votre incroyable compliment. J'apprécie vraiment que vous preniez le temps de partager votre expérience avec nous! Nous sommes chanceux d'avoir un client comme vous car vous êtes notre motivation pour que BON devienne meilleur. C'est tellement agréable de savoir que vous êtes satisfait du service client dont vous avez fait l'expérience. Merci de nous faire savoir que nous faisons bien notre travail! Nous ferons de notre mieux pour vous aider chaque fois que vous aurez besoin de nous.

Nous ne sommes qu'à un message via le chat en direct ou l'adresse e-mail help@bonloyalty.com. Votre satisfaction est toujours notre fierté et notre joie!

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Hi REBELS,

Daisy, Cara and our whole team are extremely ecstatic to hear that we could impress you with our support. Thank you so much for your amazing compliment. I really appreciate you taking the time out to share your experience with us! We are lucky to have a customer like you as you are our incentive to make BON to become better. It’s so delightful to know you are happy with the customer service you’ve experienced. Thank you for letting us know that we do our job well! We'll try our best to support you whenever you need us.

We are just one message away via live chat or email address help@bonloyalty.com. Your satisfaction is always our pride and joy!

Mia
BON Team.

Modifié le 29 mai 2022

very nice app. free and completely useful. no IT skill is needed. Joy - the customer service is being nice and quickly responding. Thanks a lot

港Markets
R.A.S. chinoise de Hong Kong
3 mois d’utilisation de l’application
BON Loyalty a répondu 30 mai 2022

Happy Monday 港Markets

We are so glad that our team has been able to support you promptly😊. We're focusing on UI and UX of the app so that our beloved customers will have a satisfying experience using BON.

May you have any further requests, please contact us via our live chat or email us at help@bonloyalty.com. We are always ready to serve you!

Best regards,
Mia
BON Team.

10 novembre 2022

Loving this all in one customer loyalty program. This app allows you to easily set up your referral program, reward system, and vip with your company branding. I was able to set up everything under 30 minutes.

Vonaé
États-Unis
2 mois d’utilisation de l’application
BON Loyalty a répondu 10 novembre 2022

Good day to you Vonaé,

We truly appreciate that we can accompany such a kind-hearted and lovely customer like you! 💝 Your precious support motivated us to keep on developing the app and providing better services to our precious customers.

If you have any further questions, please feel free to leave us a message via live chat or an email to help@bonloyalty.com. We are always ready to support you!

Best regards,
Mia
BON Team.

10 août 2022

Whenever I needed help, Daisy was very quick to help me, she did a great job and I got help right away. he immediately understood me. Great job and great customer service!! Amazing Daisy.

Dir's Factory Store
Japon
2 mois d’utilisation de l’application
BON Loyalty a répondu 10 août 2022

Hi Yudi and Dir's Factory Store,

Thank you so much for your review! We are all so happy that our app and support service can make you feel satisfied, especially Daisy! Your trust and wonderful feedback motivated us to keep on developing the app and providing better services to our merchants :)

If you need further support, we will always be waiting for you at live chat or help@bonloyalty.com.

Best regards,
Mia
BON team

7 juin 2022

Beautiful program and the most amazing Kara is really amazing and fast magic service Thank you very much .

Shortcuts
Arabie saoudite
2 mois d’utilisation de l’application
BON Loyalty a répondu 10 juin 2022

Greetings Shortcuts team

From the bottom of our hearts, we truly appreciate that we can support such a great customer like you😊. We made our best efforts to develop a beautiful UI app and we can't be happier when you like them!

P/s: Kara said she'd loved talking to you.

If you encounter any difficulties while using our app, feel free to contact us via our live chat or email us at help@bonloyalty.com. We are always ready to serve you!

Best regards,
Mia
BON Team.

5 mai 2022

Emile was AMAZING!!! I super excited to relaunch my store and it was super easy yo set up! Emile helped me when I needed it. Love that it comes with VIP tiers which you have to pay for on most reward apps.

Hairnime Beauty
États-Unis
2 mois d’utilisation de l’application
BON Loyalty a répondu 6 mai 2022

Hey Hairnime Beauty,

Our team and I are grateful for your compliment on our app and customer support, especially Emile! It always feels great to know customers are delighted with BON. We appreciate your trust and we will continue to provide the service you need. VIP Tiers is the new feature we just launched a few days ago, we're really excited for our customers to try it out!

We are always happy to answer if you have any questions, just leave us a message via live chat or email us at help@bonloyalty.com.

Have fun exploring our app,
Mia
BON Team

31 mars 2022

A very user-friendly and customizable app that is FREE to use! Their benefits include what other paid apps have, it's just another reason to use it. Furthermore, their customer support is amazing! I happen to get support from Emile who has been extremely useful.

SHERS
Singapour
2 mois d’utilisation de l’application
BON Loyalty a répondu 31 mars 2022

Hi SHERS,

You truly light up our day with this wonderful feedback, especially Emile! Your recognition is the best motivation for us to keep going forward and make BON exactly what you need for your business, so thank you for your kind words :)

We're always here to help you via chat or email at help@bonloyalty.com. Your satisfaction is our pride and joy!

All the best,
Mia
BON Team