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Customer service is responsive and provide great service. The app works pretty well and it's pretty clean and able to customize on lots of settings.
Hi Staging Lumina,
Thank you so much for your kind words! I'm so glad that you have enjoyed the experience with our app, as well as our support team. We're more than happy to know that the customizations meet your need.
If you encounter any difficulties while using our app, we are always willing to help via chat or email help@bonloyalty.com. Your satisfaction is our pride and joy!
Cheers,
Mia
BON Team.
Gostei Demais Desse app, e o suporte de atendimento ao cliente e excelente. Muito obrigado Anna por ter me atendido super bem !
Hi there,
Thanks so much for the amazing review; and we are really glad to hear that you enjoyed chatting with Anna, our Support agent. Your feedback helps us grow each day 😊🎁
We are always ready to assist you again at the “Chat with us” widget or our Support mailbox “Help@bonloyalty.com”
Thanks
Mia
BON team
AMAZING SUPPORT 5 stars for sure. Have a very nice talk with Emile the support team. So helpful. All the best!
Good day to you Real Mini World,
Your store is so cute and so is the owner ^^ Thank you so much for your awesome review! I'm glad that our support team, especially Emile has been able to help you promptly!
With your trust and support, those are our biggest motivations to develop new features and improve BON.
We are just one message away via live chat or email address help@bonloyalty.com, feel free to contact us whenever you need our assistance.
Cheers,
Mia
BON team.
Application très intuitive, beaucoup d'options, quelques difficultés rencontrés pour l'export des données depuis l'ancien système, mais le service de support est incroyable: rapide , gentil et surtout efficace. encore merci Dean.
Bonne journée à vous L'Enchanteur de Papilles,
Merci beaucoup pour vos gentils mots :) C'est vraiment une grande motivation pour nous de continuer à avancer, surtout pour Dean ! Nous ferons de notre mieux pour faire de BON exactement ce dont vous avez besoin pour votre commerce de détail. Les fonctionnalités POS sont déjà dans notre plan de développement d'applications, et nous vous informerons immédiatement lorsqu'elles seront lancées.
Si vous avez d'autres questions, discutez simplement avec nous ou envoyez-nous un e-mail à help@bonloyalty.com.
À votre santé,
Mia
BON Team
Added this app to my online store as part of our recent website redesign. Loved how easy it was to set up and get started. Already seeing some customers using it and sales are starting to roll in. Definitely would recommend!
Dear Daisy Jones' Locker,
Thank you for making our day great and giving us good vibes before the new week ahead! It is very motivating and warm words of yours, and we are super happy to know that they are addressed to us 🙋🏻♂️.
Should you need our support, please do not hesitate to drop us a message via live chat or email help@bonloyalty.com.
Best regards,
Mia
BON Team.
This app is super easy to use and the support team are amazing! Dean was so friendly and my request was handled extremely efficiently. Highly recommend!
Hi creativealchemydesign,
Our whole team is thrilled to receive such great compliment from you! Especially Dean, he shared with us that you're so nice to talk with, and your feedback just make him jumping of happiness. We truly appreciate that!
If you need our assistance, we are just one message away via live chat or email address help@bonloyalty.com.
All the best,
Mia
BON Team
Very easy to set up, quick responding staff and overall nice experience, their support member Cady helped me out and got everything done real quick. Thanks :)
Hi there,
Thank you so much for your awesome feedback on our app and support! Cady and our whole team could not be any happier that we could assist you promptly. Thanks to your precious support, we are encouraged to work harder on improving BON.
If you need our support, we will always be ready to give you a hand via our live chat or help@bonloyalty.com!
Yours sincerely,
Liam
BON Team
BON is the best rewards app I've come across. It was so easy to set up and also has awesome features. Thanks to Cady for all the help with getting started. Highly recommend
Hello 4Play Essentials,
Cadu and our Support team are so grateful for your review. Thanks for sharing your rating with us and the community. If you need any further assistance, please feel free to contact us via live chat or help@bonloyalty. We are always here to support you!
Best regards,
Liam
BON Team.
Very easy to use loyalty rewards app. It's highly customizable and the support team is available to help if needed. Very fast response as well...! Anna was very helpful!
Thank you so much, you truly brighten up our day! The whole team Support team is really excited to read your awesome review :)
Should you need our support, please do not hesitate to drop us a message via live chat or email help@bonloyalty.com. We always appreciate you!
Cheers,
Mia
BON Team.
After reading ALL of these amazing reviews I just had to install this app and boy was everyone right! The install and set-up took me all of about 1.5 minutes - seriously! I wanted to remove the app branding and reached out to support. Daisy (my new best friend!) got back to me immediately and again - in just minutes she took care of it. Daisy also (& this blew me away) sent me a screenshot of the live app in MY STORE and made a recommendation which I heeded immediately. I can't praise the beauty of this FREE (how?!) app and the customer service behind it. BRAVO!
Dear Something To Wear,
Reading your wonderful feedback really makes us swell with pride! As a user-friendly app and prompt customer service are two of our highest priorities, it's such a great feeling knowing that you have enjoyed your experience with our app and service. This means we're still on the right track😊 Not just only Daisy, our whole team will be more than happy to be your new best friends too!
We're always here at live chat and email help@bonloyalty.com, so don't hesitate to contact us!
Cheers,
Mia
BON Team.