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I needed a good royalty program and came across this all-in-one solution. The app works perfectly and the customer support is on point. I would totally recommend this app
Hi Din Multishop,
Thank you for choosing us and writing us this awesome review! We're glad to hear that you have been satisfied with your experience with us, knowing that our customer support hit the mark makes us more than proud.
For further support, feel free to contact us via live chat or email at help@bonloyalty.com. We're always happy to assist you!
Best regards,
Mia
BON Team.
The setup was easy and the help from a LIVE AGENT was amazing!! This app is superior to any others that I have used with some amazing features. It is well worth giving it a try. Emile was fantastic in helping me
Good day to you fruggies,
As customer satisfaction is always our highest priority, we can't be happier to know that our support service has satisfied you, especially Emile :D Thank you so much for leaving us such an amazing review!
We are always ready to assist you via live chat or email at help@bonloyalty.com. Hope you have a wonderful day ahead!
Cheers,
Summer
BON Team.
Love this app great customer service very helpful and nice. Love that I can brand it and add my own image
Hi Lillie & Co
What a wonderful review! This made our day, and we are so grateful for Merchants like you!
We are always here and happy to help in any way we can. Thanks so much for the positive feedback and review. 😊 Much appreciated.
Please feel free to reach us anytime via live chat or email help@bonloyalty.com as we always welcome you!
Yours sincerely,
Mia
BON Team
Very easy to use and set up. The free version we are using is ideal for a small business and the few queries I had were answered straight away. No complaints so far.
Thanks for your great review of our BON app & the Support service. We’ve passed your kind words on to our team. The whole team is passionate about providing all of our customers with outstanding experiences and they’ll be delighted to know they hit the mark with you. We hope that in the future we’ll be able to provide a similarly excellent experience. Please let us know if there are any areas we can improve upon in the future, we value our customer’s feedback for helping us to keep improving!
Liam
BON team
I love this app so far. Even though I am new to the app. I love the set-up and all of the features thus far. Emile was so sweet and understanding. Emile went above and beyond. Emile really was a big help to me on many occasions over the several days I needed support in setting up the app. I am really loving this rewards app. It offers many great options to choose from for your customers. You are able to customize your rewards and your banner. If you are looking for a rewards program for your customers, this is the one for you! It is wonderful to have chat support with an agent available right within the app, thank you Emile for being prompt with answering my questions and assisting with the removal of the banner brand and activation of advanced features.
Ciao, Planners Avenue!
Grazie per aver dedicato del tempo per condividere questa straordinaria valutazione. Anna e il nostro team di supporto sono molto felici di assisterti con l'installazione.
Se hai bisogno di ulteriore assistenza, non esitare a contattarci tramite chat dal vivo o help@bonloyalty. Siamo sempre qui per supportarti!
Distinti saluti,
Mia
Squadra BON.
Just started using this and love the app thus far. Excited to use it and they provide great and fast customer service- worked with Daisy, Kyle, and Emile!
Hi Front Porch Candles,
Thanks so much for having time and sharing your experience with us in that wonderful review! It's nothing but a pleasure to assist a customer like you and provide you with the best service. Daisy, Kyle, and Emile would be really happy when they read your feedback:)
For further assistance, feel free to reach out to us anytime via chat or email help@bonloyalty.com.
All the best,
Mia
BON Team.
This program is very cool and Anna helped me set it up and she was very helpful and insightful. Thank you!
Dear Ciao Bella Crystals LLC
Thanks a lot for sharing your amazing feedback about our work!!! Your recommendation helps us grow. Being able to assist you in your business is the highest prize for us. ❤️
Should you need our support, please do not hesitate to drop us a message via live chat or email help@bonloyalty.com.
Best regards,
Liam
BON Team.
Even though this is a newer app in the Loyalty Program category, this is the one to watch. Even though it's still new overall, the layout of the dashboard and settings is very modern and easy to use. The good news is they are diligently adding new and more advanced features very quickly. They are also very open to suggestions...this alone will help this app grow and most likely pass their competitors even faster. As with most apps, they typically end up being only as good as their support. So far, BON has proven to be stellar at this, especially working with their team member, Sunny.
Dear 1Nutrition mission,
Thank you so much for your awesome feedback on our layout, settings and our support. We could not be any happier that we could assist you promptly. Thanks to your precious support, we are encouraged to work harder on improving BON.
If you need our support, we will always be ready to give you a hand via our live chat or help@bonloyalty.com!
Yours sincerely,
Michelle
BON Team.
So far the app is very user-friendly. The team is very supportive and response quickly to questions or problems. Daisy is kind and helpful (thanks Daisy).
Dear 8'' s Boutique,
Daisy and our whole team express our sincerest gratitude to you for taking the time to leave this incentive review 💞 Only when we receive such positive feedback, do we rest knowing that we have done a good job and our app is contributing. We do our best to make the installation easy and quick, and I'm glad that you have enjoyed your experience with us😊
Please feel free to reach us anytime via live chat or email at help@bonloyalty.com as we always welcome you!
Yours sincerely,
Mia
BON Team
Great experience and easy to set up and use. Cara and Anna are phenominal with customer service and they assisted in setting everything up in no time. I highly recommend!
Hi ^^
Thank you so much for your review! We are all so happy that our app (especially Cara and Anna) - can make you feel satisfied! Your trust and wonderful feedback motivated us to keep on developing the app and providing better services to our merchants.
If you need further support, we will always be waiting for you at live chat or help@bonloyalty.com 💝
Best regards,
Mia
BON team