Avis (1 730)

Note globale
4,9
Nombre d’avis par note
  • 98 % des avis sont des avis à 5 étoiles
  • 1 % des avis sont des avis à 4 étoiles
  • 0 % des avis sont des avis à 3 étoiles
  • 0 % des avis sont des avis à 2 étoiles
  • 1 % des avis sont des avis à 1 étoiles
7 novembre 2022

so far so good, the app is easy to setup and navigate and the support team was quick and amazing to assist me

itsFactore
Bulgarie
18 jours d’utilisation de l’application
BON Loyalty a répondu 7 novembre 2022

Good day to you itsFactore,

Thank you very much for such great feedback on us and on BON. We all put an effort to enrich it with cool features that would be really helpful for your business. Every minute of that effort brings us true pleasure and we are incredibly lucky to have customers like you who can see it and who enjoy the experience here with us. Wishing you a fantastic week ahead 🙌.

If you need our assistance, we are just one message away via live chat or email address help@bonloyalty.com.

All the best,
Mia
BON Team.

25 août 2023

We have had a good experience. When I need help I go on chat and get the help. Anna was very helpful today by sending a screenshot of where I needed to go. I am a visual person so that is more helpful then just typing go here, here and here.....

Prairie Oils & Vinegars
Canada
Plus d'un an d’utilisation de l’application
BON Loyalty a répondu 29 août 2023

Hi Prairie Oils & Vinegars,

We're truly grateful for the opportunity to serve you. 💖 Your feedback is incredibly valuable to us as it helps us understand how we can continually improve and provide you with the best possible experience.

🧐 While Anna and our Support team are really really glad to receive your compliment, we're curious to know the aspects you consider crucial in determining a 5-star service. Was there something specific that you felt could have been improved? Your perspective will provide us with a clear direction to refine our app and service.

Thank you once again for choosing us, and for your willingness to help us grow. 🙏 Hope to see you again!

Cara
BON team

Modifié le 6 juin 2022

The app works great, it does anything you could need for a loyalty app. Support was also the best, they helped me get the widget set up as a button. 10/10 customer service Daisy and Cara were great.

Terramar Imports
États-Unis
17 jours d’utilisation de l’application
BON Loyalty a répondu 9 juin 2022

Good day, Terramar Imports team

Thanks a ton for this amazing review. I'm delighted to hear our app's features and service were provided in a timely manner. Daisy and Cara were extremely excited to know about this! We always strive to provide the best support to our customers, as it is our top priority.

May you have any further requests, please contact us via our live chat or email us at help@bonloyalty.com. We are always ready to serve you!

Best regards,
Mia
BON Team.

15 mars 2023

Anna and Cara solved my problem within minutes and I was on my way! Thank you so much for the great customer service!!

LuceLumi
États-Unis
17 jours d’utilisation de l’application
BON Loyalty a répondu 16 mars 2023

Good day,

You made our day with your trust in our app and your awesome review! 🌞 Cara and our team are all happy to know that you are satisfied with your BON experience!

If you have any further requests, please feel free to contact us via our live chat or email us at help@bonloyalty.com. We always appreciate you!

Best regards,
Mia
BON Team

15 septembre 2023

Anna was super helpful and super quick getting our business email attached to the BON email branding settings

LunarLandings
États-Unis
17 jours d’utilisation de l’application
BON Loyalty a répondu 18 septembre 2023

Thank You for Your Glowing 5-Star Review! 🌟 Your positive feedback truly made our day!

We're here to make your experience the best it can be, so if you ever have more feedback, questions, or just want to chat, don't hesitate to reach out. Your voice matters to us, and we're all ears.
Liam
BON team

8 mars 2022

Really easy to install app and has amazing customer service :) Thanks Emile and Daisy! Has a lot of great features that would normally be paid.

Ruth | Sustainable Period Care
Canada
17 jours d’utilisation de l’application
BON Loyalty a répondu 8 mars 2022

Dear Ruth | Sustainable Period Care Team

Thank you so much for writing us such an awesome review and giving us good vibes this morning 🤗 Being able to assist a lovely customer like you in your business is our happiness. We'll work harder every day to continue providing you with the product and service you deserve.

If you have any further questions, please feel free to leave us a message via live chat or an email to help@bonloyalty.com. We are always ready to support you!

All the best,
Mia
BON Team.

Modifié le 26 janvier 2022

This app is really complete, full of possibilities and it's free too! The support is 100% efficient, Dale helped me really well! Works really well for me!

Eightlines Store
Italie
16 jours d’utilisation de l’application
BON Loyalty a répondu 26 janvier 2022

Hi Eightlines Store,

Awww, thank you so much for the compliment🥰Your satisfaction is the biggest motivation for us to keep ongoing. I’ll make sure Dale receives your feedback, he’ll be thrilled to read your kind words.

If you need any further assistance, we're always more than happy to help you via chat and email at help@bonloyalty.com. Once again, your satisfaction is our pride and joy!

Cheers,
Mia
BON Team.

18 octobre 2023

Great job with helping me figure out the system.

MystiSea Beauty
États-Unis
16 jours d’utilisation de l’application
BON Loyalty a répondu 23 octobre 2023

Hello MystiSea Beauty,

Thank you for being a valued member of the BON family and for sharing your wonderful experience with others. We can't wait to have the pleasure of serving you again. ❤️

We are just one message away via live chat or email address help@bonloyalty.com, feel free to contact us whenever you need our assistance.

All the best,
Liam
BON team

11 novembre 2023

Après avoir été sur une application similaire , j’ai connu bon loyaly je trouve l’application très performante et plus d’option a offrir au mes clients ils en sont très content je recommande fortement cette application.

Natukana CBD
France
16 jours d’utilisation de l’application
BON Loyalty a répondu 16 novembre 2023

Hi Natukana CBD,

Thanks so much for taking the time and sharing your experience with us in that wonderful review! For further assistance, feel free to reach out to us anytime via chat or email help@bonloyalty.com.

All the best,
Mia
BON Team.

28 février 2023

Its a really good app, lots of customization options. Most importantly the team is very helpful at fixing any issues you may have ( Thank you to Cara who has helped me a lot)

Intelligent Nutrients Pro
Canada
16 jours d’utilisation de l’application
BON Loyalty a répondu 28 février 2023

Good day to you!

You made our day with your trust in BON and your awesome review! Our team (especially Cara) is all happy to know that you are satisfied with our support!

We are just one message away via live chat or email address help@bonloyalty.com. Your satisfaction is always our pride and joy!

Mia
BON team