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Excellent App and Support team 10/10. Support team was very friendly, patient and helpful specially Emile. The best customer service i have experienced. Responses to all my queries were turned around very fast. Thanks a lot BON Loyalty and Emile.
Good day to you E&L Retail Shop,
Our whole team and Emile are sooo grateful that you found the time to leave us such a touching review! 🥰 Your words are especially important for us since efficient support is our priority. And the fact that you, a member of our dearest merchants, value it is so heart-warming. Clients like you inspire us to become better every day! We wish your business the prosperity it deserves. And from our side, we will do our best for that!
If you have any further questions, please feel free to drop us a line via live chat or an email to help@bonloyalty.com. We are always ready to support you.
All the best,
Mia
BON Team.
Excellent app, great customer service at most have in your Shopify Store!
It makes so easy to reward customers with BON Loyalty Rewards & Referral
A+++++
Dear Border3d Limited Liability Company,
Our support team is beyond excited to hear that they could impress you with our timely service! Thank you so much for your kind words. We're really happy that you're having a great experience with BON ^^
If you have any further questions, please feel free to drop us a line via live chat or an email to help@bonloyalty.com. We are always ready to support you!
All the best,
Mia
BON Team.
I'm a baby at shopify and e-commerce. I have other apps that I literally need a "walk-through " call to navigate. WhileI appreciate that, I much rather go into an app and be able to figure it out. This app offers that. Being fair, this is my 1st rewards app but I was impressed at the options you can offer your customers to earn points. Joining, birthday, purchases, even following your insta, fb and tiktok,etc. You can choose the amount of points you want to give, adjust points for certain situations, such as rectifying a complaint. I don't know what I was expecting but I'm impressed, ESPECIALLY because it's free. 9/10 ONLY because I wish there were stock images to drop and drag when creating emails, but that's literally me just being lazy.
Greetings 5SensesCandleCo 🕯 🕯
Thank you for taking the time to write us such a detailed review. It's our pleasure to be your first loyalty program and I'm glad that you're satisfied. Special thanks to your suggestions on stock image and display method of the widget. We hope for an everlasting partnership on this journey and we'll work harder to improve BON to meet your needs.
If you have any other questions, just chat with us or email us at help@bonloyalty.com.
Cheers,
Mia
BON team
Just started using this app and am very impressed with the responses I get from their staff, especially Sunny. She was patient and took time to look into my queries. She helped me out a lot when I was experiencing some problem. Can't believe that such an awesome app is free! Thank you!
Dear Souper Fond,
It's so great to have you with us and we can't be any happier to have satisfied you with our app and services! Sunny is really excited to read your awesome review. With your trust and support, we will certainly work harder to improve our app in the future.
Should you need our assistance, please do not hesitate to drop us a message via live chat or email help@bonloyalty.com.
Best regards,
Mia
BON Team.
This app is great. You can remove their branding, customize it to your liking. Their support is awesome. Tracy helped me today 1/27/22 and it was all smooth sailing from there.
Hi The Cult Glitter Co.,
We take pride in providing fully widget customizable options for our customers, so our team appreciates that you've noticed. Thank you a lot! Million thanks from Tracy too🥰
Whenever you need us, we are always here to help you via chat and email at help@bonloyalty.com. I hope you have an amazing day ahead!
All the best,
Mia
BON Team.
We just started to use this app. Everything seems fine and the chat team are really helpful, for me Cara helped. This is our first time to use loyalty app.... but we were able to set it up quite customized for our website style. At this point we are happy with it.
Dear Green Elephant Soap,
It is not only Cara but our whole BON team, that works hard on delivering good service - we took pride in your warm words addressed to us! This is what we call BONding - where every BON member is along with our dearest merchants who choose us!
Allow me to thank you once again for a five-star review - and please feel free to contact us via live chat or email help@bonloyalty.com. We are always happy to see you 😍
Cheers,
Mia
BON Team.
This is a very good application. When I encountered a problem, the customer service also responded to me patiently and promptly, and taught me how to solve my problem.
Sending hugs to you xdleand team,
Thanks a ton for sharing with us this wonderful feedback. Our whole support team is grateful for the positive review you left us. We take customer success seriously, that is why it is ecstatic that our services met your expectations.
If you need further support, we will always be waiting for you at live chat or help@bonloyalty.com.
Best regards,
Mia
BON Team
This app really does what it advertised, the best part is that it isn't buggy too. Premium features are all available for free as of now. Customer Service was friendly and reply promptly too.
Dear Refinera,
Thank you very much for such great feedback on us and on Bon. We all put an effort to provide to our dearest merchants all the features that would be really helpful for your business. Every minute of that effort brings us true pleasure and, how lucky we are to have customers like you who can see it and enjoy your time with us 🙌
If you have any further questions, please feel free to drop us a line via live chat or an email to help@bonloyalty.com. We are always ready to support you!
All the best,
Mia
BON Team.
I find this app really easy to use. Customer support is also excellent. The features offered on what is currently the free app are almost everything I currently want. I love that I can customise the look of the emails for free. It would be good to be able to offer rewards to customers for leaving a review. However, when I realised I could give a discount code for leaving a review via the Judge Me app I felt it wasn't essential to have it in my rewards program as well (though it would be nice). Thank you BON I am very happy so far.
Hello,
Wow, we were blown away by your positive words, we really appreciate the time you took to write such a detailed review!
If you need any further assistance, please feel free to contact us via live chat or help@bonloyalty. We are always here to support you!
Best regards,
Mia
BON Team.
Best app for loyalty rewards. It's highly customizable and the support team is available to help if needed. Very fast response as well...!
Hi! Thank you so much for your awesome review! Our support team would be excited when reading this. Thanks for your trust in BON Loyalty! We would work harder to develop new features and improve our support team to assist you better in your business.
We are just one message away via live chat or email address help@bonloyalty.com. Your satisfaction is always our pride and joy!
Mia
BON team