Avis (1 728)

Note globale
4,9
Nombre d’avis par note
  • 98 % des avis sont des avis à 5 étoiles
  • 1 % des avis sont des avis à 4 étoiles
  • 0 % des avis sont des avis à 3 étoiles
  • 0 % des avis sont des avis à 2 étoiles
  • 1 % des avis sont des avis à 1 étoiles
9 novembre 2022

This app is an absolute must have to Customer account creation as well as referals and points loyalty programs which incentives more cash flow hopng to use this app forever

Diamond Findz
États-Unis
5 jours d’utilisation de l’application
BON Loyalty a répondu 10 novembre 2022

Hello Diamond Findz teams,

We are just back to work and your amazing feedback truly lights up our day ✨ Thanks for your trust in BON Loyalty! It's a huge motivation for us to keep going forward.

If you need our assistance, we are just one message away via live chat or email address help@bonloyalty.com.

All the best,
Mia
BON Team.

Modifié le 5 juillet 2022

Update 6/7: These guys have continued to give me the most amazing, personalised service to configure to help me config the app to perform exactly as desired. Every time I ask them a question, they say 'we can do that for you'. It gives a smile every single time. The app does exactly what I need it to do, and Emile and the dev team have been so helpful in ironing out some minor installation issues, because of custom code in my theme. Great work guys, looking forward to using this product into the future

Butcher Baker Grocer
Australie
5 jours d’utilisation de l’application
BON Loyalty a répondu 4 juillet 2022

Hi Butcher Baker Grocer,

We and Emile have such a pleasure for us to work with a great customer like you! We value the trust merchants put into us and we are happy you have noticed it ✨

If you have any further questions, please feel free to drop us a line via live chat or an email to help@bonloyalty.com. We are always ready to support you!

All the best,
Mia
BON Team.

17 juin 2022

App is fantastic! Its so easy to set up and fully customise! Joy from support was super good and answered all my enquires in no time at all even was 4 am her time! Definitely happy with this app!

MYBEAUTIGLOWS
Royaume-Uni
5 jours d’utilisation de l’application
BON Loyalty a répondu 17 juin 2022

Hi MYBEAUTIGLOWS,

Our team is so incredibly grateful that you are making your impact and probably opening doors for our future customers - with this wonderful feedback 😊 Besides, it’s so pleasing to see how happy you are about the customer service you’ve experienced. Our team, and Joy, always go above and beyond to perform great and fast service. Thank you for letting us know that we do our job well!

Should you need our support, please do not hesitate to drop us a message via live chat or email help@bonloyalty.com.

Best regards,
Mia
BON Team.

30 mai 2023

Very easy to use. Ratings do not lie. Also, customer service from BON is responsive and quick. Anna welcomed me to the app and was very helpful. Thanks again Anna!

Vibesinorbit
États-Unis
5 jours d’utilisation de l’application
BON Loyalty a répondu 30 mai 2023

Hi Vibesinorbit,

Thank you so much for your great feedback! I'm so glad that our app and support service have satisfied you. Your satisfaction is a huge motivation for us to keep up the good work and make BON become better in the future. 😘

If you need us, feel free to reach out to us via chat or email at help@bonloyalty.com.

Best regards,
Mia
BON Team

30 avril 2023

amazing support! They helped me immediately with everything and I found everythin I needed in the app.

Mālama
Suisse
4 jours d’utilisation de l’application
BON Loyalty a répondu 3 mai 2023

Thank you for a lovely review !💕 So glad you found BON useful, we strive to actually bring value and enhance the shopping experience for customers. Our Support team will be delighted to see your praise!

We are always happy to answer if you have any questions, just leave us a message or email us at help@bonloyalty.com.

Have fun exploring our app,
Mia
BON Team

22 août 2022

Easy to use and great assistance from Daisy and cara. Set up early for free !!! Highly recommended!!!

Islaholahk
R.A.S. chinoise de Hong Kong
4 jours d’utilisation de l’application
BON Loyalty a répondu 22 août 2022

Hello Islaholahk,

We’re delighted to hear about your recent experience with us and we’re so pleased that you recommend our BON app and support agent, Cara and Daisy! Thank you for taking the time to share your experience and we look forward to welcoming you back soon!

We are just one message away via live chat or email address help@bonloyalty.com, feel free to contact us whenever you need our assistance.

All the best,
Liam
BON team.

23 septembre 2022

It is very easy to use! But, recently, I’m having problems with points not being updated. I contacted them about it and their customer support is quick and great! But, it happened twice already.. I hope it won’t keep happening again :(

Building Roots PH
Philippines
4 mois d’utilisation de l’application
BON Loyalty a répondu 28 septembre 2022

Dear Building Roots PH,

Our team truly appreciate your detailed and thoughtful feedback! We're so glad that you notices our easy-to-use interface. Eventually there will be a slow update regarding the points amount. But please rest assured that you - and our beloved merchants - deserve the best support ever! Your precious support motivates us to keep on developing the app and providing better services to our precious customers.

If you have any further questions, please feel free to drop us a line via live chat or an email to help@bonloyalty.com. We are always ready to support you!

All the best,
Mia
BON Team.

27 novembre 2022

This has been so easy to use I would definitely recommend this, especially for the 1 on 1 help I received from Anna, she was great!

Pure by Mindi
États-Unis
4 jours d’utilisation de l’application
BON Loyalty a répondu 27 novembre 2022

Good day to you Pure by Mindi team,

Thank you so much for your awesome review! Anna would be excited when reading this. Thanks for your trust in BON Loyalty! We would work harder to develop new features and improve our support team to assist you better in your business.

We are just one message away via live chat or email address help@bonloyalty.com. Your satisfaction is always our pride and joy!

Warmest regards,
Mia
BON team

29 mars 2022

Very simple to set up and customize to match my branding. Emile was quick and helpful when responding to my questions. I've tried other loyalty apps and this one seems far more cohesive with my shop and less point based and gimicky. I was able to make it do direct discounts for my customers in a way that will be beneficial to them.

Thread Theory
Canada
4 jours d’utilisation de l’application
BON Loyalty a répondu 29 mars 2022

Happy Wednesday Thread Theory team

Thank you from the bottom of our hearts for your thoughtful feedback 🥰 Simple and flexible app is what we're aiming at to meet your needs every day. Emile told me your design was fantastic and I definitely agreed!!

If you have any other questions, just chat with us or email us at help@bonloyalty.com.

Cheers,
Mia
BON team

3 novembre 2023

Anna was very helpful in helping me navigate the app.. thank you

Growing Roots HGS
États-Unis
4 jours d’utilisation de l’application
BON Loyalty a répondu 5 novembre 2023

Dear Growing Roots HGS,

It's wonderful to know that you had a 5-star experience with Anna and our Support team. 😃 Thank you for your support and for taking the time to share your feedback.

We are just one message away via live chat or email address help@bonloyalty.com, feel free to contact us whenever you need our assistance.
All the best,
Liam
BON team