Avis (1 672)

Note globale
4,9
Nombre d’avis par note
  • 97 % des avis sont des avis à 5 étoiles
  • 1 % des avis sont des avis à 4 étoiles
  • 0 % des avis sont des avis à 3 étoiles
  • 0 % des avis sont des avis à 2 étoiles
  • 1 % des avis sont des avis à 1 étoiles
1 novembre 2022

Simple UI and easy to use for those merchants who are lack of coding, many funcitons can be customized let me for the conversion improvement. Thanks for the prompt CS support and Cady especially.

WuMakKee
R.A.S. chinoise de Hong Kong
Environ 3 heures d’utilisation de l’application
BON Loyalty a répondu 1 novembre 2022

Hello WuMakKee,

Cady and our whole team are very glad to read your sweet review. I'm delighted to hear our Support service was provided in a timely manner. We always strive to provide the best support to our customers, as it is our top priority. This really gives us a huge incentive to make our app to become better for customers like you.

If you need any further assistance, please feel free to contact us via live chat or help@bonloyalty. We are always here to support you!

Best regards,
Mia
BON Team.

11 janvier 2024

Just installed BON: Loyalty on my store and had a great experience with Anna from support team. Very knowledgeable, friendly, quick and patient.

Impressed so far

Hypergoat Coffee Roasters
États-Unis
Environ 2 heures d’utilisation de l’application
BON Loyalty a répondu 14 janvier 2024

Thank you so much for leaving us a 5-star review! Our team are really excited to read your awesome feedback. With your precious support, our team would definitely try harder to provide better features and also better services.

You are always our pride and joy! Please feel free to reach us anytime via live chat or email help@bonloyalty.com as we always welcome you!

All the best,
Mia

29 août 2022

So far so good! Very helpful customer service and simplistic design overall. Can't wait to launch! Thanks for all the help, Anna and Cara!

MC Art Supplies
États-Unis
Environ 3 heures d’utilisation de l’application
BON Loyalty a répondu 2 septembre 2022

Dear MC Art Supplies,

The whole BON team is incredibly thankful for the kind compliment you shared❤️ We are delighted to know that you enjoyed talking with Anna and Cara. We consider customer satisfaction a top priority, and with your feedback, it's ecstatic for us to know that customers notice our efforts😊

For further questions, feel free to contact us via live chat or email at help@bonloyalty.com.

Cheers,
Mia
BON Team.

8 janvier 2024

Customer service was very prompt and helpful. The app is very user friendly.

ImaginedByNell
États-Unis
Environ 2 heures d’utilisation de l’application
BON Loyalty a répondu 14 janvier 2024

We're thrilled to receive your fantastic 5-star review! Thank you for choosing us!🥰

In case you need help, we are always more than happy to assist you via chat or email at help@bonloyalty.com.

30 décembre 2023

Amazing and accurate service and special thanks to Anna. She was helpful and quick responding to my inquiry

Ezoostore
Canada
Environ 2 heures d’utilisation de l’application
BON Loyalty a répondu 14 janvier 2024

We're thrilled to receive your fantastic 5-star review! Thank you for choosing us!🥰

In case you need help, we are always more than happy to assist you via chat or email at help@bonloyalty.com.

5 février 2024

Sehr schlechte übersetzung und nicht zu ende gedacht. Hat Theoretisch potenzial

Haus des Dampfes
Allemagne
Environ une heure d’utilisation de l’application
BON Loyalty a répondu 6 février 2024

Sie können sich vollkommen darauf verlassen, dass unsere Übersetzungsfunktion es Ihnen ermöglicht, Textpassagen ganz einfach anzupassen, sei es auf Englisch, Deutsch oder einer anderen Sprache. Ich habe festgestellt, dass Sie bisher noch nicht mit unserem Support-Team gechattet oder Online-Meetings durchgeführt haben, daher hatten wir bisher keine Gelegenheit, Ihnen bei der Einrichtung zu helfen und sicherzustellen, dass Sie das Übersetzungstool optimal nutzen können. Lassen Sie mich Ihnen helfen! Bitte teilen Sie mir Ihre Anforderungen mit, und ich werde sie sofort umsetzen! Wir können jederzeit chatten oder uns per Google Meet treffen, wann immer es Ihnen passt.
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You can trust that our translation feature makes customizing text passages from English, German, or any language a breeze. I noticed you haven't chatted or met online with our support team yet, so we haven't had the chance to assist you in setting up and getting the most out of the translation tool. Let me lend a hand! Just share your needs with me, and I'll take care of it right away! We can chat or schedule a Google Meet whenever suits you best.

19 janvier 2024

We have recently moved to BON from a much more expensive app and have been more than happy with the transition.

BON offers more customisation to customer notification and includes a customisable rewards landing page which allows customers to easily understand how our rewards program works.
It also integrates better into POS than our previous app and has an overall better customer experience.

CurlyMe Hair
États-Unis
Environ une heure d’utilisation de l’application
BON Loyalty a répondu 29 janvier 2024

Hello CurlyMe Hair,

Thank you so much for your amazing feedback! Your kind words are priceless. The whole BON Team is jumping of happiness to see such a dedicated review from a customer like you. Looking forward to the opening.

May you have any further requests, just chat with us or email us at help@bonloyalty.

2 mars 2022

Emile is very friendly and super helpful in answering my question, features is awesome, can't complain. Hope this app can really boost my business!

Candylens
Malaisie
Environ 2 heures d’utilisation de l’application
BON Loyalty a répondu 2 mars 2022

Dear Candylens,

Million thanks from our whole team, especially Emile! It's so nice knowing that you have satisfied with our app and support service, we'll try harder and harder to make BON exactly what you need for your retailed business. Let's accompany each other for a long time!

If you need us, we're always here to help via chat and email at help@bonloyalty.com. Your satisfaction is always our highest priority.

All the best,
Mia
BON Team.

26 octobre 2022

Luckily, I found this app. The app is good for the starter. The support team reply very fast. You can create your rewards program is good.

Dragoart Tattoo
Chine
Environ 2 heures d’utilisation de l’application
BON Loyalty a répondu 26 octobre 2022

Good day, Dragoart Tattoo!

Thank you so much for taking the time to leave an excellent 5* rating. We really appreciate your business. Please let us know what we can do for you in the future

If you need any further assistance, please feel free to contact us via live chat or help@bonloyalty. We are always here to support you!

Best regards,
Mia
BON Team.

17 janvier 2024

very good service by Chelsea and very good app in general

petplusat
Autriche
Environ une heure d’utilisation de l’application
BON Loyalty a répondu 29 janvier 2024

Thank you a lot! We are grateful that you trust our app and let us accompany you on this journey. Thanks to your support, we will work tirelessly to improve BON and make it exactly what you need for your business.