Avis (1 654)

Note globale
4,9
Nombre d’avis par note
  • 97 % des avis sont des avis à 5 étoiles
  • 1 % des avis sont des avis à 4 étoiles
  • 0 % des avis sont des avis à 3 étoiles
  • 0 % des avis sont des avis à 2 étoiles
  • 1 % des avis sont des avis à 1 étoiles
12 juillet 2022

I really enjoy using BON Loyalty Rewards & Referral! There is amazing customer service - shoutout to Anna for being extremely helpful and kind in guiding and assisting me through the set-up. The user interface makes it super intuitive to add a ton of customizations. The best part about this app is that it allows more customizations to the widget than any other rewards app I have seen. You can modify any texts within the widget and upload your own brand's logos to match the site's theme. Additionally, BON has many rewarding options that other apps don't offer as well as a tier system in place. So far, I am loving this app and the customer support!

Compositions Jewelry
États-Unis
Environ 2 heures d’utilisation de l’application
BON Loyalty a répondu 12 juillet 2022

Dear Compositions Jewelry,

We thank you from the bottom of our hearts for investing your time and sharing this wonderful feedback🥰 Always be sure that your presence and appreciation make our job a breeze. More importantly, knowing that our app features and support - deliver you excellent service and our app contributes to your business - brings a deep sense of meaning to our days here at BON.

Please feel free to contact us if you have any questions via live chat and email at help@bonloyalty.com. We are always happy to see you😊

Yours sincerely,
Mia
BON Team

8 mars 2023

Anna is really quick and efficient with responses. The app is super easy to navigate, I usually get frustrated when apps are all over the place but this one is amazing so far. Thanks Anna, and BON!

SNNUDE
États-Unis
Environ 2 heures d’utilisation de l’application
BON Loyalty a répondu 10 mars 2023

Hi SNNUDE,

We are so glad that our team and Anna have been able to support you promptly. Thank you so much for leaving us such a wonderful review! We will work tirelessly to improve our app and make it exactly what you need for your business. 🚀

May you have any further requests, don't hesitate to get in touch with us via our live chat or email us at help@bonloyalty.com. We are always ready to serve you!

Cheers,
Mia
BON Team 🌸

19 août 2022

So far so good. No issues from this app yet. Customer Service is friendly and they respond quickly :)

EYESCREAM BEAUTY
États-Unis
Environ 2 heures d’utilisation de l’application
BON Loyalty a répondu 19 août 2022

Dear Rebecca from EYESCREAM BEAUTY,

Thank you so much for your amazing feedback! We are so glad that our support team, especially Anna, has been able to support you promptly! We're so delighted to know that BON has become a part of your store, and we will strive to provide you the best service as possible.

Please stay in touch and reach out to us if you need any help in the future.

All the best,
Liam
BON team

24 juillet 2022

Came over from another popular loyalty app. The choice was easy to make - better features, better UI/UX and better customer service (people who actually know what they are doing!) Shoutout to Cara who was extremely helpful and patient in replying all my queries. Keep up the good work!

All Would Envy
Singapour
Environ 2 heures d’utilisation de l’application
BON Loyalty a répondu 25 juillet 2022

Dear All Would Envy team,

We are thanking you from the core of our hearts for investing your time and sharing our feedback for BON 🥰. Always be sure that your presence and appreciation make our job a breeze. More importantly, knowing that our support, especially from Cara — delivers you excellent service and our app contributes to your business — brings a deep sense of meaning to our days here ^^

Should you need our support, please do not hesitate to drop us a message via live chat or email help@bonloyalty.com.

Best regards,
Mia
BON Team.

31 août 2022

Just installed it so i didnt see all the features yet but is looks very nice and is easy to install.

DecoDeb
Pays-Bas
Environ 2 heures d’utilisation de l’application
BON Loyalty a répondu 2 septembre 2022

Dear DecoDeb,

We can’t thank you enough for the kind words about BON❤️ Your review means a lot to us and lets us know we’re on the right track! It motivates us to provide better support to customers.

If you have any further requests, please feel free to contact us via our live chat or email us at help@bonloyalty.com. Your satisfaction is our joy!

Best regards,
Mia
BON Team.

13 novembre 2022

Customer service was amazing! They helped me where they could. It states that right now we have full capabilities as a free bird, so we shall see if that stays true. But so far I am happy!

Boundless Creations Online
États-Unis
Environ 2 heures d’utilisation de l’application
BON Loyalty a répondu 14 novembre 2022

Greetings Boundless Creations Online team,

It’s so pleasing to see how happy you are about the customer service you’ve experienced. Our team always goes above and beyond to perform great and fast service. Thank you for letting us know that we do our job well! All of our programs are aimed to deliver fast and feature-rich options to contribute to your growth, and our developers team optimize BON each time. Thanks again, your words are priceless, and hope it will be helpful to other merchants as well 💗!

Please feel free to reach us anytime via live chat or email help@bonloyalty.com as we always welcome you!

Yours sincerely,
Mia
BON Team

7 novembre 2022

Emile is awesome she was so fast answering my questions and she understood everything I mentioned to her. great service

Purple Ocean
États-Unis
Environ 2 heures d’utilisation de l’application
BON Loyalty a répondu 7 novembre 2022

Dear Purple Ocean,

Thank you very much for sharing your experience with everyone and for great and constructive feedback. It will definitely help other merchants as it already helped us with great push and a source of motivation to try harder and make your experience with us even better. Emile was on cloud nine and she is very happy to see customers being satisfied with her effort. It does our job so interesting and pleasurable 🤗.

Should you need our support, please do not hesitate to drop us a message via live chat or email help@bonloyalty.com.

Best regards,
Mia
BON Team.

11 septembre 2022

I am still exploring the app. However, for a start it's very easy to use and setup. Its very helpful to with step-by-step guide. Cady is also very supportive in assisting as customer support <3

Wild Rymba MY
Malaisie
Environ une heure d’utilisation de l’application
BON Loyalty a répondu 12 septembre 2022

Hi Wild Rymba MY,

Thanks for such a positive review!😊 We are extremely happy you’ve enjoyed our service. Our team sincerely cares about each merchant and is ready to make every effort to find the best solution :)

We are always happy to answer if you have any questions, just leave us a message or email us at help@bonloyalty.com.

Have fun exploring BON,
Mia
BON Team

1 avril 2022

Easy to setup. Customer support representative Emile is prompt and polite in answering my query. Thank you so much

shop.viystore
Philippines
Environ une heure d’utilisation de l’application
BON Loyalty a répondu 2 avril 2022

Dear shop.viystore,

We take pride in providing a comfortable experience for our beloved customers, so our whole team all appreciates your wonderful feedback:) Emile is jumping with happiness hearing that she could impress you with her support service! Thank you a lot for your kind words!

Please remember that we're always willing to assist you via chat and email at help@bonloyalty.com.

Cheers,
Mia
BON Team

3 avril 2022

Simply the best app ever tried them all this one I fell in love with at first site! I will never use anything else again.

MyDiscounts
Canada
Environ une heure d’utilisation de l’application
BON Loyalty a répondu 3 avril 2022

Greetings MyDiscounts 💙

Glad you are loving our app! Thank you so much for your kind words. A simple and flexible app is what we're aiming at. Your reviews let us know we have done a good job on improving our app.

For further requests, feel free to contact us via live chat or email help@bonloyalty.com. You're always welcomed here.

Warmest regards,
Mia
BON Team