Avis (1 727)

Note globale
4,9
Nombre d’avis par note
  • 98 % des avis sont des avis à 5 étoiles
  • 1 % des avis sont des avis à 4 étoiles
  • 0 % des avis sont des avis à 3 étoiles
  • 0 % des avis sont des avis à 2 étoiles
  • 1 % des avis sont des avis à 1 étoiles
11 septembre 2024

Cara was great. 10/10

Blackwater
États-Unis
1 jour d’utilisation de l’application
BON Loyalty a répondu 12 septembre 2024

Hello Blackwater,

Thank you so much for taking the time to leave us such a wonderful 5-star review!


If you ever need any assistance or have any questions, please don't hesitate to reach out to us. You can chat with us directly through our website or email us at help@bonloyalty.com. We're here to help in any way we can!

30 septembre 2024

Respuesta rápida y efectiva.

CAMILA CTG
Espagne
5 mois d’utilisation de l’application
BON Loyalty a répondu 1 octobre 2024

¡Hola CAMILA CTG

¡Muchas gracias por tomarte el tiempo de dejarnos una maravillosa reseña de 5 estrellas!

Si alguna vez necesitas ayuda o tienes alguna pregunta, no dudes en ponerte en contacto con nosotros. Puedes chatear con nosotros directamente a través de nuestro sitio web o enviarnos un correo electrónico a help@bonloyalty.com. ¡Estamos aquí para ayudarte en todo lo que necesites!

23 mai 2024

Outstanding support from Cady, Maxxie, Sophie, and others. Fast service, always responsive, and they consistently help me with my questions.

Hobbykort
Suède
6 mois d’utilisation de l’application
24 mai 2024

From the moment I got on the app, Cady assisted and guided me through the setup. Although I didn't need much help, she insisted on giving me suggestions which ended up being very helpful. I like the immediate support of this app!

Glove Master
Canada
Environ un mois d’utilisation de l’application
6 novembre 2024

非常好用的软件,客服也能迅速帮忙解决问题,尤其是Hazel and Maxxie,帮我解决了积分奖励的弹窗设置,十分钟就解决了问题。

Robotime Online
R.A.S. chinoise de Hong Kong
Environ 2 mois d’utilisation de l’application
BON Loyalty a répondu 7 novembre 2024

你好,Robotime Online,

非常感谢您花时间给我们留下这么精彩的五星好评!

如果您需要任何帮助或有任何疑问,请随时联系我们。您可以通过我们的网站直接与我们聊天,或者发送电子邮件至 help@bonloyalty.com。我们随时为您提供帮助!

6 mai 2024

Maxxie is doing her best for sure, about the program itself is too early to say something. What I don't like that there is some pretty long pause between the order and the rewarding, will see how it will go.

SKINLIST
Pays-Bas
10 mois d’utilisation de l’application
BON Loyalty a répondu 8 mai 2024

Dear SKINLIST,

We sincerely appreciate your satisfaction with the quality of service provided by our customer care team members, especially Maxxie 💖

Regarding the waiting time to receive reward points for some orders, this is contingent upon the volume of orders generated simultaneously. Please rest assured that the system will sequentially issue points for each order. We will closely monitor the process of issuing points for orders in your store and provide weekly reports for your oversight. We hope in this way, you can be fully confident that the memberships are consistently managed.

Thank you for your candid feedback. We hope to have more opportunities to work together so that you can comprehensively evaluate our services and products. We look forward to speaking with you soon via phone or chat 🙏

16 juillet 2024

Nice app and great customer service from Hazel!

CHIANN
Malaisie
Environ 16 heures d’utilisation de l’application
BON Loyalty a répondu 17 juillet 2024

Hello CHIANN,

Thank you so much for taking the time to leave us such a wonderful 5-star review!


If you ever need any assistance or have any questions, please don't hesitate to reach out to us. You can chat with us directly through our website or email us at help@bonloyalty.com. We're here to help in any way we can!

19 juillet 2024

Wir sind von einer anderen Loyalty App zu BON gewechselt.
Das Onboarding war vorbildlich. Der Punktetransfer hat perfekt geklappt.
Die App läuft ausgezeichnet. Sehr übersichtlich und viele Einstell- und Brandingmöglichkeiten. Support bei Fragen ist sehr schnell und wird in kürzester Zeit bearbeitet. Online Chat mit dem Support klappt hervorragend.
Die App ist sehr empfehlenswert. 5 Sterne

DER DOG.STORE
Allemagne
20 jours d’utilisation de l’application
BON Loyalty a répondu 22 juillet 2024

Hallo DER DOG.STORE,

Vielen Dank, dass Sie sich die Zeit genommen haben, uns eine so wunderbare 5-Sterne-Bewertung zu hinterlassen!

Wenn Sie jemals Hilfe benötigen oder Fragen haben, zögern Sie bitte nicht, uns zu kontaktieren. Sie können direkt über unsere Website mit uns chatten oder uns eine E-Mail an help@bonloyalty.com senden. Wir sind hier, um Ihnen auf jede erdenkliche Weise zu helfen!

17 mai 2024

The app provides great features along with fantastic support. Thank you to the team at BON incuding Cara, Sophie and Maxxie, who have been so helpful with setting up our loyalty system.

GimokaCoffeeUK
Royaume-Uni
4 mois d’utilisation de l’application
8 novembre 2024

I have enrolled to the FREE version for the moment, and I must admit the way this app is designed is very friendly to the beginners. It seems very simple, robust and clear. Well, at times, I needed some help since I am a complete beginner to this reward & referral program, i was assisted by a super agent named HAZEL. She is brilliant, well mannered, knowledgeable and super fast! Overall experience was good for me! I would like to rate 5/5 for the app as well as Hazel's support!

NOX DETOX
Inde
BON Loyalty a répondu 10 novembre 2024

Hello NOX DETOX,

Thank you so much for taking the time to leave us such a wonderful 5-star review!


If you ever need any assistance or have any questions, please don't hesitate to reach out to us. You can chat with us directly through our website or email us at help@bonloyalty.com. We're here to help in any way we can!