Avis (1 753)

Note globale
4,9
Nombre d’avis par note
  • 98 % des avis sont des avis à 5 étoiles
  • 1 % des avis sont des avis à 4 étoiles
  • 0 % des avis sont des avis à 3 étoiles
  • 0 % des avis sont des avis à 2 étoiles
  • 1 % des avis sont des avis à 1 étoiles
24 avril 2024

The app is just fantastic ! It looks just beautiful and you can literally adjust EVERYTHING! I looked at a few apps but this is definitely the most aesthetic one. On top of that it literally makes FUN participating for your customers in the loyalty Programm because the action buttons are just made to press on. I tried it if the point of view of a customer for my ship and I just loved it and immediately wanted to upgrade my subscription plan for this app. The customer service is also outstanding and very nice and helpful! don‘t look any further, get this app !

GOLDZ
Allemagne
Environ un mois d’utilisation de l’application
BON Loyalty a répondu 17 juin 2024

Hello GOLDZ
Thank you so much for taking the time to leave us such a wonderful 5-star review!
If you ever need any assistance or have any questions, please don't hesitate to reach out to us. You can chat with us directly through our website or email us at help@bonloyalty.com. We're here to help in any way we can!

17 mai 2024

The app provides great features along with fantastic support. Thank you to the team at BON incuding Cara, Sophie and Maxxie, who have been so helpful with setting up our loyalty system.

GimokaCoffeeUK
Royaume-Uni
4 mois d’utilisation de l’application
12 mai 2024

Awesome app with an amazing customer service, Maxxie helped me with the setup of alot of custom things for my need and she was nothing but professional and helpful and very fast. I recommend this app to anyone who wants a great app for rewards.

Lazybut
Égypte
14 jours d’utilisation de l’application
24 avril 2024

Support is literally the best! I use chat feature and they always answer in a timely manner and have resolved every issue I've contacted them about.
The app is terrific and very easy to setup and use. On the front end, customers find it easy to use!

Coastal Loft
États-Unis
3 mois d’utilisation de l’application
BON Loyalty a répondu 17 juin 2024

Hello Coastal Loft
Thank you so much for taking the time to leave us such a wonderful 5-star review!
If you ever need any assistance or have any questions, please don't hesitate to reach out to us. You can chat with us directly through our website or email us at help@bonloyalty.com. We're here to help in any way we can!

12 mai 2024

I've started the setup process with BON: Loyalty and I have had lots of questions. Anna has been extremely helpful and responsive. I downloaded another app and it took over 24 hours to receive a response from them. I will stay with BON simply because they are there when I need them. As a new e-commerce start-up, 5 star service is the most important to me.

miix mii Hair Co.
États-Unis
5 jours d’utilisation de l’application
30 mai 2024

The Customer Service was very prompt and she focused on fixing my problem quickly!

ZenBlends Juice Bar
États-Unis
3 mois d’utilisation de l’application
2 mai 2024

Cady was very helpful! I needed to export and import customer information from a previous app. Cady made this transition simple and quick. I am very satisfied with the support team with BON.

The Tiny Tantrum
États-Unis
6 mois d’utilisation de l’application
BON Loyalty a répondu 8 mai 2024

Hello The Tiny Tantrum,
Thank you so much for taking the time to leave us such a wonderful 5-star review!
If you ever need any assistance or have any questions, please don't hesitate to reach out to us. You can chat with us directly through our website or email us at help@bonloyalty.com. We're here to help in any way we can!

24 avril 2024

A great experience so far. Customer service by Mia has been wonderful, she was immediately on the support chat asking if I had any questions or concerns. I asked about an extension for trial and they quickly added more time, no questions asked. Great user interface, navigation seems easy and customization seems broad and intuitive. Thank you!

Cookie Cottage
États-Unis
2 mois d’utilisation de l’application
BON Loyalty a répondu 18 juin 2024

Thank you so much for taking the time to leave us such a wonderful 5-star review!
If you ever need any assistance or have any questions, please don't hesitate to reach out to us. You can chat with us directly through our website or email us at help@bonloyalty.com. We're here to help in any way we can!

16 novembre 2024

Bonloyalty is an excellent app for managing customer loyalty. I had concerns about the order limit and data import, but Hazel from the support team resolved them quickly and efficiently. Great support and a reliable app!

Satopradhan
Inde
BON Loyalty a répondu 19 novembre 2024

Hello Satopradhan,

Thank you so much for taking the time to leave us such a wonderful 5-star review!


If you ever need any assistance or have any questions, please don't hesitate to reach out to us. You can chat with us directly through our website or email us at help@bonloyalty.com. We're here to help in any way we can!

14 septembre 2024

サポートの反応は比較的早く、親切で、日本語での問い合わせが可能です。
時間交代?で対応してくださっているのでスタッフの方が交替することで途中コミュニケーションがうまくいかないとこもありましたが、すぐにこちらの意図を理解してくださる方に代わっていただくことができ、おかげでカスタマイズについても細かく詰めることができています。
質問への回答もスピーディでとても助かっています。

まだ運用前ですが、安心して進められそうで選んでよかったと思っています。

ネコソダテ®日本で唯一のまじめな首輪®専門店
Japon
28 jours d’utilisation de l’application
BON Loyalty a répondu 15 septembre 2024

こちらの素晴らしい5つ星のレビューをいただき、誠にありがとうございます、ネコソダテ®日本で唯一のまじめな首輪®専門店様!

もし何かご不明点やお手伝いが必要な場合は、どうぞお気軽にご連絡ください。私たちのウェブサイトから直接チャットしていただくか、help@bonloyalty.comまでメールをお送りいただければ、いつでもお手伝いさせていただきます!

どうぞよろしくお願いいたします。