Avis (1 754)

Note globale
4,9
Nombre d’avis par note
  • 98 % des avis sont des avis à 5 étoiles
  • 1 % des avis sont des avis à 4 étoiles
  • 0 % des avis sont des avis à 3 étoiles
  • 0 % des avis sont des avis à 2 étoiles
  • 1 % des avis sont des avis à 1 étoiles
18 mars 2024

Very useful application! Maxxie has helped me a lot, kind and expert support! Highly recommended!

MOOPS
Italie
Environ 2 mois d’utilisation de l’application
BON Loyalty a répondu 8 avril 2024

Thank you so much for taking the time to leave us such a wonderful 5-star review! We're thrilled to hear that you had a great experience with us.

If you ever need any assistance or have any questions, please don't hesitate to reach out to us. You can chat with us directly through our website or email us at help@bonloyalty.com. We're here to help in any way we can!

21 mai 2024

Voor ons een prima spaarprogramma en de installatie was met ondersteuning van Sophie (via ingebouwde chatfunctie) snel uitgevoerd. Omdat we een vergelijkbaar systeem in onze fysieke winkel gebruiken willen we dit ook online aanbieden en hiermee een prima online alternatief kunnen bouwen!

PROEF DE DAG®
Pays-Bas
Plus d'un an d’utilisation de l’application
3 juin 2024

I received great customer service from Anna! Just wanted to hide the widget from the page (we just wanted a landing page for our referral program, no widget) and she was able to help me through chat right away.

WHOLESALE - Tuesday's Natural Dog Company
États-Unis
Environ une heure d’utilisation de l’application
25 mars 2024

Amazing customer service! I have been trying to set this up for hours and Anna and Maxxie have been patiently answered each and every question i had! I am looking forward to using this app! Amazing customer service! 5 stars

Blooms of Hawaii
États-Unis
12 jours d’utilisation de l’application
BON Loyalty a répondu 8 avril 2024

Thank you so much for taking the time to leave us such a wonderful 5-star review! We're thrilled to hear that you had a great experience with us.

If you ever need any assistance or have any questions, please don't hesitate to reach out to us. You can chat with us directly through our website or email us at help@bonloyalty.com. We're here to help in any way we can!

15 février 2024

Maxxie was the customer service rep who helped me today and was so sweet! She answered all my questions and helped me get the things set up propertly that I needed. We haven't launched our store yet, but the BON loyalty app seems great so far!

Big Poppa Smokers
États-Unis
22 jours d’utilisation de l’application
BON Loyalty a répondu 20 février 2024

Hi Big Poppa Smokers,

We are so glad that our team, especially Maxxie has been able to support you promptly. Thank you so much for leaving us a wonderful review so that we can work tirelessly to improve our app even more.

May you have any further requests, please contact us via our live chat or email us at help@bonloyalty.com. We are always ready to serve you!

Best regards,
Liam
BON Team

17 décembre 2023

As soon as I installed the app, a representative, Anna, helped me immediately. She was available to help answer any questions and responded quickly. Looking forward to using this app in my store!

Health Nutz
États-Unis
Environ 2 mois d’utilisation de l’application
BON Loyalty a répondu 18 décembre 2023

Hello Health Nutz,

Wow, a glowing 5-star review! Thank you for taking the time to share your positive experience with us! 😊✨

In case you need help, we are always more than happy to assist you via chat or email at help@bonloyalty.com.

🎅🎁 Merry Christmas! ❄️🎄

29 janvier 2024

User-friendly app and 5 star customer service! Solved all my issues and initial doubts in few minutes, sharing valuable and useful resources. Recommended!

Glivee
Italie
4 mois d’utilisation de l’application
BON Loyalty a répondu 20 février 2024

Hello Glivee,

We’re delighted to hear about your recent experience with us and we’re so pleased that you recommend our BON app! Thank you for taking the time to share your experience and we look forward to welcoming you back soon!

We are just one message away via live chat or email address help@bonloyalty.com, feel free to contact us whenever you need our assistance.

All the best,
Liam
BON team.

2 décembre 2023

Chelsea and Anna were great! They were very prompt and provided all the help I needed. Loving the app so far and recommend to anyone who's looking for a reward program for their online store. Navigation is easy and the layout is beautiful.

HE REIGNS OFFICIAL
États-Unis
Environ 2 mois d’utilisation de l’application
BON Loyalty a répondu 6 décembre 2023

Dear HE REIGNS OFFICIAL,

We are so happy to receive your five star review 😊 Thank you so much for your kindness and support. Your thoughtfulness means the world to us.

Anytime you need our assistance, please do not hesitate to reach out! Thank you 🙏
Liam
BON team

13 mai 2024

The set up was super easy for my store, I was actually surprised by the ease. I had to get in contact with customer service about their brandmark and Anna helped me. She was very friendly and helped settle my issue in little to no time. I hoping this app goes well with my store!

Eternally Rooted
États-Unis
Environ 3 heures d’utilisation de l’application
2 février 2024

Great app with a lot of flexibility when it comes to customization and multilingual support. Maxxie, Chelsea, Cady, Anna and Cara have all been extremely supportive and helpful in explaining the features along the way of our implementation that will soon go live and interfacing with the developers to fix a couple of things that were needed for the app to work seamlessly on our theme. So far so good for the app and the support team. Well done!

AlemaProShop
Suisse
12 jours d’utilisation de l’application
BON Loyalty a répondu 20 février 2024

Hi AlemaProShop,

Thank you so much for your review! We are all so happy that our app features can make you feel satisfied🥰 Your wonderful feedback motivated us to keep on developing the app and providing better services to our merchants❤️

If you need further support, we will always be waiting for you at live chat or help@bonloyalty.com.

Best regards,
Mia
BON team