Avis (1 752)

Note globale
4,9
Nombre d’avis par note
  • 98 % des avis sont des avis à 5 étoiles
  • 1 % des avis sont des avis à 4 étoiles
  • 0 % des avis sont des avis à 3 étoiles
  • 0 % des avis sont des avis à 2 étoiles
  • 1 % des avis sont des avis à 1 étoiles
17 janvier 2024

Je suis un utilisateur ravi de Bon Loyalty, une appli qui a grandement amélioré la fidélisation de mes clients sur ma boutique Shopify. Dès le départ, l'application s'est révélée être un atout précieux pour fidéliser ma clientèle, grâce à ses fonctionnalités intuitives, facile à mettre en place et efficaces. Mais ce qui a réellement fait la différence, c'est l'engagement et la réactivité exemplaires de l'équipe de support client et plus particulièrement Maxxie qui est un réel ange quand il s'agit de trouver des solutions.

À chaque fois que j'ai eu une question concernant la configuration de l'application ou des préoccupations liées à son utilisation, l'équipe de Bon Loyalty a répondu de manière rapide et professionnelle. Leur expertise et leur dévouement se reflètent dans la qualité du support fourni.

La facilité d'utilisation du chat en direct a toujours dépassé mes attentes. Leur volonté de résoudre les problèmes et de garantir une expérience utilisateur optimale est véritablement remarquable.

En tant que propriétaire de boutique en ligne sur Shopify, je recommande Bon Loyalty non seulement pour son impact positif sur la fidélisation des clients, mais également pour le niveau exceptionnel de support client offert. Merci à toute l'équipe de Bon Loyalty pour leur dévouement continu et leur service client exceptionnel !

GreenKids
Belgique
Environ 2 mois d’utilisation de l’application
BON Loyalty a répondu 20 février 2024

Salut GreenKids,

Merci beaucoup pour votre avis détaillé ! Notre équipe lit vos doux mots sur la facilité de configuration et de personnalisation de notre application ! C'est très gentil de votre part de prendre le temps de partager avec d'autres commerçants l'expérience satisfaisante du service BON !

Si vous avez d'autres demandes, veuillez nous contacter via notre chat en direct ou nous envoyer un e-mail à help@bonloyalty.com. Nous sommes toujours prêts à vous servir!

Cordialement,
Liam
BON team.

23 novembre 2023

Great app and support
I can only recommend this app

SampleHack
Belgique
26 jours d’utilisation de l’application
BON Loyalty a répondu 30 novembre 2023

Dear SampleHack,

We are so happy to receive your five star review 😊 Thank you so much for your kindness and support. Your thoughtfulness means the world to us.

Anytime you need our assistance, please do not hesitate to reach out! Thank you 🙏
Liam
BON team

25 mars 2024

A fantastic app once it is up and running. Without lots of hidden charges and subscriptions. Maxxie was a huge help and very patient in helping me get the app up and running within a short space of time. Thank you so much Maxxie

TCM Schoolwear
Irlande
Environ 6 heures d’utilisation de l’application
BON Loyalty a répondu 8 avril 2024

Thank you so much for taking the time to leave us such a wonderful 5-star review! We're thrilled to hear that you had a great experience with us.

If you ever need any assistance or have any questions, please don't hesitate to reach out to us. You can chat with us directly through our website or email us at help@bonloyalty.com. We're here to help in any way we can!

5 avril 2024

Priced reasonably for all the important features you need.
special thanks to Anna and Maxxie for being very responsive and helpful.

Yggdrasil Leaf Company
Singapour
Environ 13 heures d’utilisation de l’application
BON Loyalty a répondu 8 avril 2024

Thank you so much for taking the time to leave us such a wonderful 5-star review! We're thrilled to hear that you had a great experience with us.

If you ever need any assistance or have any questions, please don't hesitate to reach out to us. You can chat with us directly through our website or email us at help@bonloyalty.com. We're here to help in any way we can!

22 novembre 2023

Very fast reply, fixed the issue in minutes!

The Rusty Goat Embroidery Barn
États-Unis
Environ un mois d’utilisation de l’application
BON Loyalty a répondu 30 novembre 2023

Hello The Rusty Goat Embroidery Barn

Many thanks for taking the time to share your feedback with us. We’re very happy to hear that we met your expectations and that our support agent, Daisy, was able to support you quickly!

If you need our assistance, we are just one message away via live chat or email address help@bonloyalty.com.

All the best,
Liam
BON Team

22 décembre 2023

Great Support, Anna was awesome

CheeseButta - Gourmet Products
États-Unis
3 mois d’utilisation de l’application
BON Loyalty a répondu 14 janvier 2024

We're thrilled to receive your fantastic 5-star review! Thank you for choosing us!🥰

In case you need help, we are always more than happy to assist you via chat or email at help@bonloyalty.com.

9 mars 2024

I had such a positive experience with BON! Tonight, I was setting up the app, but being not so tech-savvy, I hit a bit of a roadblock. Thankfully, I reached out to for assistance... Anna responded right away and took care of everything I needed help with promptly and efficiently. It's such a relief to know that I have such great support available whenever I need it. I'm really excited to start using the app, and knowing that there are fantastic people like Anna to assist me along the way makes the whole experience even better!

urbansunflowerboutique
États-Unis
Environ une heure d’utilisation de l’application
BON Loyalty a répondu 8 avril 2024

Thank you so much for taking the time to leave us such a wonderful 5-star review! We're thrilled to hear that you had a great experience with us.

If you ever need any assistance or have any questions, please don't hesitate to reach out to us. You can chat with us directly through our website or email us at help@bonloyalty.com. We're here to help in any way we can!

19 janvier 2024

We have recently moved to BON from a much more expensive app and have been more than happy with the transition.

BON offers more customisation to customer notification and includes a customisable rewards landing page which allows customers to easily understand how our rewards program works.
It also integrates better into POS than our previous app and has an overall better customer experience.

CurlyMe Hair
États-Unis
Environ une heure d’utilisation de l’application
BON Loyalty a répondu 29 janvier 2024

Hello CurlyMe Hair,

Thank you so much for your amazing feedback! Your kind words are priceless. The whole BON Team is jumping of happiness to see such a dedicated review from a customer like you. Looking forward to the opening.

May you have any further requests, just chat with us or email us at help@bonloyalty.

10 avril 2024

Chelsea was super nice. I certainly recommend :)

Snuglyz™
Portugal
7 jours d’utilisation de l’application
BON Loyalty a répondu 17 avril 2024

Thank you so much for taking the time to leave us such a wonderful 5-star review! We're thrilled to hear that you had a great experience with us.

If you ever need any assistance or have any questions, please don't hesitate to reach out to us. You can chat with us directly through our website or email us at help@bonloyalty.com. We're here to help in any way we can!

28 novembre 2023

Super Support! Geniales Tool!

Triva.shop
Suisse
2 mois d’utilisation de l’application
BON Loyalty a répondu 30 novembre 2023

Hello Triva,

Your kind words and the 5-star rating mean the world to us. We're thrilled to hear about your great experience with our app and support team. It's customers like you that motivate us to keep doing what we love.

Thank you once again for choosing us and for taking the time to share your thoughts. We can't wait to serve you again in the future!
Liam
BON team