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Very nice and supper easy to use app! The support team is really friendly. Emile replied immediately and was very helpful. Keep it up guys! Recommended!
Dear Essuli,
We truly appreciate that we can accompany such a kind-hearted and lovely customer like you! Emile was on cloud-nine reading this feedback :) Your precious support motivated us to keep on developing the app and providing better services to our precious customers.
If you have any further questions, please feel free to leave us a message via live chat or an email to help@bonloyalty.com. We are always ready to support you!
Best regards,
Mia
BON Team.
For a free app, there is a lot of flexibility for customization and the app itself is very intuitive overall. As others have stated, support is quite responsive as well as open to questions and ideas as well.
Hi celticgoods,
Thank you so much for giving us a chance to support you! Our team is so happy to have you with us, give us recommendations <3.
Please feel free to reach us anytime via live chat or email help@bonloyalty.com as we always welcome you!
Have a nice day!
Michelle
BON team
Highly recommended app.
It has almost all features of loyalty and referral program.
Thanks for providing great support Daisy.
Dear Melora
Thank you for your amazing review 🥳 Our BON team, especially Daisy, is very grateful to have the chance to assist you.
If you need further support, we will always wait for you at live chat or help@bonloyalty.com.
Best regards,
Mia
BON Team
Amazing service and great app for growth!
Thank you so much for taking the time to leave us such a wonderful 5-star review! We're thrilled to hear that you had a great experience with us.
If you ever need any assistance or have any questions, please don't hesitate to reach out to us. You can chat with us directly through our website or email us at help@bonloyalty.com. We're here to help in any way we can!
Customer service is very helpful. Daisy pointed something I missed when creating my loyalty widget. The app is so easy to install, set up and add to your site.
Hi BOXSY,
Thank you so much for your kind words! I'm so glad that you have enjoyed the experience with our app, as well as our support team. I bet that Daisy would be on cloud-9 when reading this feedback of yours :D
If you encounter any difficulties while using our app, we are always willing to help via chat or email help@bonloyalty.com. Your satisfaction is our pride and joy!
Cheers,
Mia
BON Team.
Love this app. Super user friendly and the customer service is amazing. Emile was quick to respond to my concerns and get me resolutions in a timely manner. She made sure my BON Rewards were working smoothly before the launch of my website. Definitely recommend.
Hi Sapphire Cow Designs,
What an amazing review! Thank you so much for your kind words and for recommending us to the Shopify community! We are so glad that Emile has been able to support you promptly, she loves your review a lot!
If you have any other questions, just chat with us or email us at help@bonloyalty.com.
Cheers,
Mia
BON team
We really enjoy this app. Anna is great and they are always available for support when we need them. Really glad we came across this app.
Thank you so much for taking the time to leave us a fantastic 5-star review! We truly appreciate your kind words and are thrilled to hear that you had such a wonderful experience with Anna from the Support team!
If you have further questions, please drop us a line via live chat or email help@bonloyalty.com. Thank you for choosing us, and we look forward to serving you again!
Liam
BON team
Amazing service! Really helpful. Cara is so nice, she helped me a lot very quickly and was super nice and professional.
Thanks so much for your amazing review. At BON, we strive to provide exceptional customer service and deliver top-notch products. Your feedback validates our efforts and motivates us to continue exceeding your expectations. We are genuinely grateful for customers like you who take the time to share their positive experiences.
Once again, thank you for your kind words. We look forward to serving you again in the future. If you have any further questions, please feel free to drop us a line via live chat or email help@bonloyalty.com. We are always ready to support you!
Liam
BON team
Using this app for our new retail site. Anna and her team have been very helpful in setting everything up!
Greetings High Feather Collective
This review made our day! ✨ We are so happy you are enjoying BON and services! Thank you so much for your kind words. If you need help along the way, please don't hesitate to let us know. Our team is always here to help!
May you have any further requests, please contact us via our live-chat or email us at help@bonloyalty.com. We are always ready to serve you!
All the best,
Mia
BON Team.
Super App! Tons of customization easily to be setted up. Layout is very flexible. I works good in desktop and mobile. We hope to increase our customer experience. Daisy from the on line support is very kind. She is always ready to help customer.
Thank you very much for sharing your experience with everyone and for great and constructive feedback. It will definitely help other merchants as it already helped us with great push and a source of motivation to try harder and make your experience with us even better. Daisy was on cloud nine and she is very happy to see customers being satisfied with her effort. It does our job so interesting and pleasurable 🤗.
Should you need our support, please do not hesitate to drop us a message via live chat or email help@bonloyalty.com.
Best regards,
Mia
BON Team.