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Totally out of my expectation, whereas I can customise all the language, color and design on my side. Also I love the real CS which is not a bot and really promptly and proactively checking if the app applied to my website well. I love the logic which I can set for the points earning especially to encourage clients to interact with my Social Media platform!
Dear Bunny Alpaca Store,
Thank you so much for your kind words! Our team are so happy that our app and support team could exceed your expectation. Multiple languages and widget customization are also the two features we're focusing on. We're glad to hear that it could make you satisfied. Your amazing feedback is a huge motivation for us to keep on developing the app and providing better services to our merchants.
If you have any questions for us, we will always be waiting for you at live chat or help@bonloyalty.com.
Best regards,
Mia
BON team.
seems to be working fine at the moment, so far so good. Enjoying the app, bla bla bla bla, okkkkkkkkkkk
Hi MatsallehDesign,
We're glad that you're having a good time with our app and I'll make sure to relay your message to our production team!
Should you need our support, please do not hesitate to drop us a message via live chat or email help@bonloyalty.com.
Best regards,
Mia
BON Team.
Customer support is excellent, especially Tracy and Daisy helped me a lot in setting up the program and dealing with my queries. Excited to use the app on my website!
Hello Kef
We’re so happy to hear you had a great experience with BON Support Team, especially Tracy and Daisy. Your review made our day! Our whole team works very hard to keep our customers happy, but we can only do it thanks to amazing customers like you. Thanks again, and we hope to serve you again soon.
May you have any further requests, please contact us via our live chat or email us at help@bonloyalty.com. We are always ready to serve you!
Liam
BON team
i am using this app to help me build a rewards program for my store.
consultant Emile is super helpful and friendly. She can answer all questions and is happy to assist
Good day to you The Shopping Addict,
How lovely a person you are! Emile and our team are so grateful that you trust our app to be a part of your amazing store. Your support is what we would work tirelessly to improve BON for and make it suit your needs.
May you need further assistance, please contact us via our live chat or email us at help@bonloyalty.com. We always appreciate you!
Best regards,
Mia
BON Team.
Great app and great customer sevice. I'm very happy and I will talk about this app with all my friends
Hey Kisené,
We are thanking you from the bottom of our hearts for investing your time and sharing this amazing feedback🥰 Knowing that our support — delivers you excellent service, and our app contributes to your business — truly brightens up our day!
Don't hesitate to contact us via our live chat channel or email at help@bonloyalty.com whenever you need help.
I hope you have a lovely day ahead!
Mia
BON Team.
Absolutely amazing app, it has so many features. I'm able to customize just about everything, and Tracy from support was super friendly and helpful with set up!
Hi Little Wares Handmade Designs,
You have our words when we say - your amazing feedback truly lights up our day:) Thanks for your trust in BON Loyalty! It's a huge motivation for us to keep going forward.
If you need our assistance, we are just one message away via live chat or email address help@bonloyalty.com.
Yours sincerely,
Mia
BON Team.
It was easy to set up the loyalty program especially when they have great customer support. The person that help me out today was Anna, helping establishing the layout, customizing the theme, and responded to my questions really quick. I would highly recommend this application for any store size.
Hi i3collectibles,
Thank you so much for your review! Anna and our Support team are all so happy that our app and support service can make you feel satisfied! Your trust and wonderful feedback motivated us to keep on developing the app and providing better services to our merchants
If you need further support, we will always be waiting for you at live chat or help@bonloyalty.com.
Best regards,
Mia
BON team
Really love the app, and the customer service is fantastic - especially Emile! They helped me integrate on a Saturday morning!
Happy Saturday NGL Sportswear team,
Emile and our team are jumping with happiness hearing that they could impress you with our service! Kind customers like you are the reason for all our efforts. Thank you so much for your kind words. It's Saturday midnight here in our timezone but she really enjoys the setup process with you! 😊
If you need further support, we will always be waiting for you at live chat or help@bonloyalty.com.
Best regards,
Mia
BON team
Super easy to use! Had no issues installing and couldn't have asked for an easier system to provide my customers with a rewards.
Good day to you Desert Rose Bow Co.,
Allow me, on behalf of all members of our friendly team, to thank you for such kind and warm words addressed to us. We were very pleased to read your sincere review about our easy-to-use interface! We will try to continue to justify your trust and delight you with an impeccable level of service. Thank you one more time ^^
If you have any further questions, please feel free to drop us a line via live chat or an email to help@bonloyalty.com. We are always ready to support you!
All the best,
Mia
BON Team.
Very happy with how easy the customization and set up process was. Also very fast response time for inquiries.
Good day to you TheMagicPotions,
It is not only our customer support team but the whole BON staff, that works hard on delivering good service and meeting every customer's expectations individually.
If you have further questions, please feel free to drop us a line via live chat or email at help@bonloyalty.com. We are always ready to support you!
All the best,
Mia
BON Team.