BON: Loyalty Rewards Referrals
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Changing my review, I think the app is ok and customer service is good. However, there are little things that the apps lack and it has the wrong format, instead of trying to improve it, they want to charge it.
I already paid one thing for a change that was obvious they should have, when i asked to give the option to send emails to the clients on certain points earnings instead of sending an email for everything (this is so spammy), they wanted to charge me again
Probably will look for a better app in the future.
Hello Koreabe,
Thank you so much for taking the time to leave us such a wonderful 5-star review!
If you ever need any assistance or have any questions, please don't hesitate to reach out to us. You can chat with us directly through our website or email us at help@bonloyalty.com. We're here to help in any way we can!
The app itself, is very comprehensive and the process to customize it is well organized. I did it in one evening.
For me, I want to prioritize the referral program and asked a customer service rep, Mia, if there was a way to move the referral section to a more prominent spot on the page.
Mia informed me, I could build the page with blocks, just like any other Shopify page! I was blown away at how easy it was, and there were screen shots I could use to follow along.
Amazing!
Hello GG Tees,
Thank you so much for taking the time to leave us such a wonderful 5-star review!
If you ever need any assistance or have any questions, please don't hesitate to reach out to us. You can chat with us directly through our website or email us at help@bonloyalty.com. We're here to help in any way we can!
great - Hazel is awesome
Hi Kanso Sports NA,
We're truly grateful for the opportunity to serve you. 💖 Your feedback is incredibly valuable to us as it helps us understand how we can continually improve and provide you with the best possible experience.
Our Support team is overjoyed to receive your compliment, we're curious to know the aspects you consider crucial in determining a 5-star service. Was there something specific that you felt could have been improved? Your perspective will provide us with a clear direction to refine our app and service.
Thank you once again for choosing us, and for your willingness to help us grow. 🙏 Hope to talk to you again!
Sehr schneller. unkomplizierter Support. Funktioniert einwandfrei. Vielen Dank :-)
Hallo hocami,
Vielen Dank, dass du dir die Zeit genommen hast, uns eine so wundervolle 5-Sterne-Bewertung zu hinterlassen!
Falls du jemals Unterstützung benötigst oder Fragen hast, zögere bitte nicht, dich an uns zu wenden. Du kannst direkt über unsere Website mit uns chatten oder uns eine E-Mail an help@bonloyalty.com senden. Wir sind jederzeit für dich da und helfen dir gerne weiter!
Customer service is great! Quick response and easy problem solving! Special thanks to Hazel and Devs who helped me with all my questions and were very patient, professional and friendly!
Hello enes,
Thank you so much for taking the time to leave us such a wonderful 5-star review!
If you ever need any assistance or have any questions, please don't hesitate to reach out to us. You can chat with us directly through our website or email us at help@bonloyalty.com. We're here to help in any way we can!
Really impressed but their level of service! Had some issues where I needed help to reset my customer's points. Hazel and Kevin very efficiently helped to reset them so I don't have to manually do them which would be extremely tedious.
Best support service I've received thus far in my years of being a small business owner. Kudos! Keep up the good work :)
Hello Rachelrax Cakes,
Thank you so much for taking the time to leave us such a wonderful 5-star review!
If you ever need any assistance or have any questions, please don't hesitate to reach out to us. You can chat with us directly through our website or email us at help@bonloyalty.com. We're here to help in any way we can!
I can't say enough good things about their customer service. I had trouble setting up the app and got connected with HAZEL and she was incredible. She was extremely helpful, quick to respond and even emailed to check in to see if I needed anything. She went above and beyond and truly made the experience 10/10. Love this app for my store & can't wait for my customers to fall in love with it too!
Hello Highly Done,
Thank you so much for taking the time to leave us such a wonderful 5-star review!
If you ever need any assistance or have any questions, please don't hesitate to reach out to us. You can chat with us directly through our website or email us at help@bonloyalty.com. We're here to help in any way we can!
Great app!
Hello Cluny Media,
Thank you so much for taking the time to leave us such a wonderful 5-star review!
If you ever need any assistance or have any questions, please don't hesitate to reach out to us. You can chat with us directly through our website or email us at help@bonloyalty.com. We're here to help in any way we can!
Hazel from the support team was very helpful and resolved my issue in no time. I would recommend this to anyone looking for a rewards program app!
Hello Ballagrio,
Thank you so much for taking the time to leave us such a wonderful 5-star review!
If you ever need any assistance or have any questions, please don't hesitate to reach out to us. You can chat with us directly through our website or email us at help@bonloyalty.com. We're here to help in any way we can!
Suits all of our needs and is the most affordable option that could do so. Great price, great support, and more than enough features for us!
Hello LADY WONG,
Thank you so much for taking the time to leave us such a wonderful 5-star review!
If you ever need any assistance or have any questions, please don't hesitate to reach out to us. You can chat with us directly through our website or email us at help@bonloyalty.com. We're here to help in any way we can!