Avis (1 557)

Note globale
4,9
Nombre d’avis par note
  • 97 % des avis sont des avis à 5 étoiles
  • 1 % des avis sont des avis à 4 étoiles
  • 0 % des avis sont des avis à 3 étoiles
  • 0 % des avis sont des avis à 2 étoiles
  • 1 % des avis sont des avis à 1 étoiles
7 octobre 2022

we used this app to create a reward program for our clients. Everything you need can be found in BON. very interactive and easy interface.
We reached to their support and ANNA was more than amazing and very professional. Her replies are within seconds. Thank you ANNA and BON team!

7th Skin
Liban
5 mois d’utilisation de l’application
BON Loyalty a répondu 9 octobre 2022

Hello,

Thank you so much for this review. We really appreciate you being a customer. We’re here for you anytime

If you need any further assistance, please feel free to contact us via live chat or help@bonloyalty. We are always here to support you!

Best regards,
Mia
BON Team.

7 novembre 2023

Great app, customer service very helpful. They will help you with all kinds of customization to make sure all features works for your store. Highly recommended!

AVT - Ovsonet Ltd
États-Unis
3 mois d’utilisation de l’application
BON Loyalty a répondu 10 novembre 2023

Hi AVT - Ovsonet Ltd,

Thank you for your lovely review! In BON, we aim to make our app simple and flexible to meet your needs every day. We are always happy to assist you and it is our pleasure to always make you satisfied with our app :)

We are just one message away via live chat or email address help@bonloyalty.com, feel free to contact us whenever you need our assistance.

Cheers,
Mia
BON team.

4 août 2022

le support client et sympa et il mon bien soutenu pour régler le problème de langue au top lol .....

La Porte Des Secrets
Suisse
5 mois d’utilisation de l’application
BON Loyalty a répondu 8 août 2022

Salut,

Merci beaucoup pour vos commentaires incroyables! Nous sommes ravis que notre équipe d'assistance ait pu vous aider rapidement ! De plus, nous sommes ravis de savoir que BON est devenu une partie de votre magasin ^^

Nous ne sommes qu'à un message de vous via le chat en direct ou l'adresse e-mail help@bonloyalty.com, n'hésitez pas à nous contacter chaque fois que vous avez besoin de notre aide.

Tous mes vœux,
Liam
L'équipe BON.

Modifié le 31 mai 2022

Support was excellent! My rep Anna provided me with all the answers to my questions and was very polite and professional. Thank you Anna for all of your help! I highly recommend this app.

Novelties by Design
États-Unis
5 mois d’utilisation de l’application
BON Loyalty a répondu 18 mai 2022

Dear Novelties by Design team,

Thank you so much for leaving us such detailed feedback! It's very kind of you to let us know the things we need to do to make BON suits your needs better ❤️

Please allow us to clarify again regarding the issue: the slow-speed loading in-app you’ve encountered on 17th May is at BON’s responsibility, and this is not due to your Internet line. We had explained this straightforwardly and clearly in the previous emails. However, I’d love to clarify again in order to prevent any misunderstandings between us.

Now that the above issues were successfully resolved by our Dev team on 18th May, kindly help us check again and please let me know if there are any problems. Besides, 24/7 customer support is on the way to being launched soon, to ensure timely assistance.

Looking forward to your reply,
Mia
BON team.

1 décembre 2022

Anna was absolutely amazing! She helped me get set up, answered all my questions and even was able to add a few extra's to help me get started. IF you don't have Bon Loyalty you are truly missing out

Butterfly Valley
États-Unis
5 mois d’utilisation de l’application
BON Loyalty a répondu 1 décembre 2022

Dear Butterfly Valley 🦋,

It's so great to have you with us and we can't be any happier to have satisfied you with our app and services! Anna was really excited to read your awesome review. With your trust and support, we will certainly work harder to improve our app in the future 💖

Should you need our support, please do not hesitate to drop us a message via live chat or email help@bonloyalty.com.

Best regards,
Mia
BON Team.

30 décembre 2021

BON is an amazing app. I had a quick response from support, and they have an astonishing team! Compared to the rest of the loyalty reward apps. BON easily is the best in my opinion. There are lots of options for customers to earn and spend points. Customizability is vast compared to the competitors. Unlike all other apps, they are NOT greedy and ask for 400$/month for customization. Easily, the best rewards app available!

Search-N-Ship
États-Unis
5 mois d’utilisation de l’application
BON Loyalty a répondu 30 décembre 2021

Dear Search-N-Ship,

Thank you so much for your kind words! Your review really made our day! :D Our team are in cloud-9 to know that you're enjoying our app and services! We're glad to know that our various features and customization can help contribute to your growth. Dedicated merchants like you are a powerful motivator for us to move forward and improve BON. Looking forward to our fruitful cooperation!

If you have any other questions, feel free to contact us via live chat or email at help@bonloyalty.com.

Cheers, and wishing you a Happy New Year!

Best regards,
Mia
BON Team.

20 avril 2022

I really happy that they are helping me to solve the problem. I appreciate it. Best service. Thank you.

Sparkle Create Jewelry
États-Unis
5 mois d’utilisation de l’application
BON Loyalty a répondu 21 avril 2022

Greetings Sparkle Create Jewelry✨,

We're also really happy to know that you've enjoyed your experience with our support team😊 Thank you for this lovely feedback, it truly brightens up our day! We are always trying hard to provide our beloved merchants with the best service, your feedback is a huge motivation for us to keep up the good work.

In case you need help, we're always here via live chat and email at help@bonloyalty.com.

Cheers,
Mia
BON Team

31 octobre 2023

best customer support staff I have ever seen!

Renegade Golf
États-Unis
3 mois d’utilisation de l’application
BON Loyalty a répondu 3 novembre 2023

Dear Renegade Golf,

Your trust and loyalty mean a great deal to us, and we're excited to keep serving you in the best way we can.

If you ever have any questions, requests, or feedback, please feel free to reach out!
Liam
BON team

3 juin 2022

The app is very powerful and fits the needs of sellers very well. At the same time, the professional customer service Daisy helped me solve many problems. I recommend it.

urgarment
Chine
5 mois d’utilisation de l’application
BON Loyalty a répondu 9 juin 2022

Greetings urgarment team

Thank you so much for your awesome review😊, I'm glad that Daisy has been able to help you promptly! She would be really excited when reading this:) With your trust and support, we would work harder and harder to develop new features and improve our support team to assist you better in your business.

We are just one message away via live chat or email address help@bonloyalty.com, feel free to contact us whenever you need our assistance.

Cheers,
Mia
BON team.

20 octobre 2023

Fast and efficient service. Thanks.

S&G Portail Pro
Canada
3 mois d’utilisation de l’application
BON Loyalty a répondu 23 octobre 2023

Dear S&G Portail Pro,

Thank You for Your Glowing 5-Star Review! 🌟 Your positive feedback truly made our day!

We're here to make your experience the best it can be, so if you ever have more feedback, questions, or just want to chat, don't hesitate to reach out. Your voice matters to us, and we're all ears.
Liam
BON team