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It's rare that I have an enjoyable experience when reaching out to app developers. I actually dread when I have to reach out instead of figuring it out on my own. However, this app's team has truly gone above and beyond. Like many of us small business owners, I was looking for an affordable option with great features to offer my clients rewards. I have reached out to this team before installing this app and numerous (and I mean numerous!) times after installing, and every single time they have been beyond polite, and truly helpful. They go above and beyond to ensure customer satisfaction, and that in addition to their affordable pricing and numerous features, will truly set them apart going forward as a rewards app and convert prospects such as myself into clients, and clients into lifelong customers. So far, the performance of this app has been perfect and in fact easier to use then the one I previously used. I love that my clients do not have to sign up a second time just to earn rewards, instead this app integrated directly with my pre-existing customer list on Shopify. I highly recommend this app to all small businesses needing a more affordable and friendly option.
Greetings All About Velour
This is such a thorough review! 😊 We appreciate you taking the time to share your story with us and other merchants. We always work tirelessly to exceed our customers' expectations and make sure that you are satisfied with our app. Your review already worth all our efforts.
May you have any further requests, please contact us via our live chat or email us at help@bonloyalty.com. We are always here with you on the journey!
Best regards,
Mia
BON Team.
the app easy to use, Daisy is helpful, responsive and do an excellent job of answering questions...
Dear Daily Arty team
We’re so glad to hear that our app was easy and intuitive for you. We’ve been working hard to support our merchants and we hope this has been reflected in your experience. Our team is always trying to make sure users have a great time BON, so we are happy to know it's been great for you. 🤗
May you have any further requests, just chat with us or email us at help@bonloyalty.
Best regards,
Mia
BON Team.
So far the experience has been helpful. I just downloaded the app and while setting it up I had some questions and Emily and Ryan helped out. Seems fairly easy to use and responsive support. I will update as the time goes on and I use features.
Hi destructables,
Thank you so much for this wonderful review! Emile and Ryan were on cloud-9 knowing that their support service can make you satisfied🥰 It's our pleasure to have you as one of our beloved customers, I hope that we can accompany each other for a long time to come.
Whenever you need, feel free to contact us anytime via live chat and email at help@bonloyalty.com. We're more than happy to assist you!
Best regards,
Mia
BON Team
great apps.
really helps sales and easy to use.
and it is free.
highly recommend to install.
thanks a
Good day!
We are so glad that our team has been able to support you promptly. Thank you so much for leaving us such a wonderful review! We will work tirelessly to improve our app and make it exactly what you need for your business.✨
If you need further support, we will always be waiting for you at live chat or help@bonloyalty.com
Cheers,
Mia
BON Team
the best application I ever use on shopify , easy to setup and clear with all advantages to gain the customers loyality
Hi Mia Concept,
We can’t express how excited our team was when reading your wonderful feedback, especially our production team! They said your review truly made the day :) It also encourages all of us to keep up with improving our app and services every day.
We are just one message away via live chat or email address help@bonloyalty.com. Your satisfaction is always our pride and joy!
Best regards,
Mia
BON Team
This app is great! Visually beautiful and extremely simple to use. The customer service that comes with it is second to none, Cady is more than happy to help with any issue (not that any issues arise) or question you might have. Everything has been an absolute pleasure
Happy Friday, Sophrosyne Dream,
From the bottom of our hearts, we truly appreciate that we can support such a great & kind customer like you 🤗 Thank you for choosing BON and spreading the kind words! Our production team is so glad that their effort in making the UI beautiful and user-friendly has impressed you!
It's thoughtful clients like you who make us fantastic, and for that, we're eternally grateful. And for that, we've removed the line for you, just as a gift from us 💐
It's always our pleasure to support you. If you have any questions, just leave us a message or email us at help@bonloyalty.com.
All the best,
Mia
BON Team
great app and great support.. better than most other paid loyalty apps...
here a lot of functionality are free.. support also is very available to help you..
i installed the app and immediately Emily did all the necessary setup and helped me also to import old customer from another loyalty app
thank you
Hi Capodagli 1937,
Our team is super thrilled to read your awesome feedback, especially Emile:D She's couldn't be happier knowing that you're satisfied with our timely support! We're so glad that you're enjoying our various features. It's so great to have you with us and we can't be any happier to have satisfied you with BON!
We are just one message away via live chat or email address help@bonloyalty.com. Your satisfaction is always our pride and joy!
Best regards,
Mia
BON Team.
I had screwed up by not enabling my widget and had a lot of other questions - Genie helped me quickly with all of them
Hi there, BON team really appreciates your feedback and we are glad to hear that you had a satisfying experience. If you have any further questions or concerns, please don't hesitate to reach out.
Thank you ^^
Amazing customer service!
Cara did a great job helping me solve my problem!
Best Loyalty app out there!
Hi there,
Thank you so much for your awesome review! Cara was so excited when reading this. Thanks for your trust in BON Loyalty! We would work harder to develop new features and improve our support team to assist you better in your business.
We are just one message away via live chat or email address help@bonloyalty.com. Your satisfaction is always our pride and joy!
Mia
BON team
The assistant is really great and helpful. This app really helps with my business. I recommend to you guys!
Hi there,
We are so glad that you enjoy the experience with our BON app. We are still optimizing all features to make sure the app will be useful and suitable for your store!
We are just one message away via live chat or email address help@bonloyalty.com. Your satisfaction is always our pride and joy!
Liam
BON team