Avis (1 557)

Note globale
4,9
Nombre d’avis par note
  • 97 % des avis sont des avis à 5 étoiles
  • 1 % des avis sont des avis à 4 étoiles
  • 0 % des avis sont des avis à 3 étoiles
  • 0 % des avis sont des avis à 2 étoiles
  • 1 % des avis sont des avis à 1 étoiles
11 juin 2022

L'applicazione era in manutenzione ma l'assistenza clienti è stata gentile e mi ha aiutato . Il design è fantastico. L'unica modifica che apporterei è l'icona più piccola per essere meno invasiva da mobile.

Symbolady
Italie
3 mois d’utilisation de l’application
BON Loyalty a répondu 14 juin 2022

Buona giornata a te Symbolady,

Hai reso la nostra giornata molto migliore con la tua fiducia nella nostra app e la tua fantastica recensione! Il nostro team è felice di sapere che sei soddisfatto del nostro supporto!

Se hai ulteriori richieste, non esitare a contattarci tramite la nostra chat dal vivo o inviarci un'e-mail a help@bonloyalty.com. Ti apprezziamo sempre!

Distinti saluti,
Mia
Squadra BON.

14 avril 2022

I used this app and talked to Emile, they are great love it! bon is a very easy to use, anybody can use, that's the best part!

CSC BY JAI INGREDIENTS
Inde
3 mois d’utilisation de l’application
BON Loyalty a répondu 14 avril 2022

Hi CSC BY JAI INGREDIENTS,

Thank you for the amazing complement on our services. At BON, we strive to offer high-quality service to every merchants, as customer satisfaction is our top priority. We had shared this feedback with Emile to give her the recognition that she deserves. She was extremely delighted to hear that you enjoy talking with her.

We are always happy to answer if you have any questions, just leave us a message or email us at help@bonloyalty.com.

Have fun exploring our app,
Mia
BON Team

22 novembre 2023

Very fast reply, fixed the issue in minutes!

The Rusty Goat Embroidery Barn
États-Unis
Environ un mois d’utilisation de l’application
BON Loyalty a répondu 30 novembre 2023

Hello The Rusty Goat Embroidery Barn

Many thanks for taking the time to share your feedback with us. We’re very happy to hear that we met your expectations and that our support agent, Daisy, was able to support you quickly!

If you need our assistance, we are just one message away via live chat or email address help@bonloyalty.com.

All the best,
Liam
BON Team

24 août 2022

I have only downloaded and installed the app, so any true feedback will come after my customers have been able to utilize the app. I myself enjoy the ease of set up.

Enso Life Healing, LLC
États-Unis
3 mois d’utilisation de l’application
BON Loyalty a répondu 27 août 2022

Hello,

Wow, we are so grateful for your review. Thanks for sharing your rating with us and the community

If you need any further assistance, please feel free to contact us via live chat or help@bonloyalty. We are always here to support you!

Best regards,
Mia
BON Team.

Modifié le 5 août 2022

Best Customer Service in the game! Needed some help with a few things and Cara got me the help I needed within minutes. The app is flawlessly designed . Your rewards will look nice on your website.

dacraftlab
États-Unis
3 mois d’utilisation de l’application
BON Loyalty a répondu 8 août 2022

Hello Pablo and Dacraftlab,

Many thanks for taking the time to share your feedback with us. We’re very happy to hear that we met your expectations and Cara the customer support agent was able to assist you quickly!

We are just one message away via live chat or email address help@bonloyalty.com, feel free to contact us whenever you need our assistance.

All the best,
Liam
BON team.

11 mars 2022

Easy to use, the after-sales service is friendly and efficient. nice app, I hope my clients will like it.

lunamanashop
France
3 mois d’utilisation de l’application
BON Loyalty a répondu 11 mars 2022

Bonjour lunamanashop,

This review made our day! ✨ We are all so glad that our app and support service can make you feel satisfied! Your trust encouraged us to keep on developing the app and providing better services to our merchants

We are just one message away via live chat or email address help@bonloyalty.com, feel free to contact us whenever you need our assistance. Wish you a great weekend ahead!

Cheers,
Mia
BON team.

28 février 2023

This app is very easy to use and set up. It gives a lot of opportunities to develop and adapt to specific needs, although the free plan is really complete to start with for a small business.  When I had some questions, the Support Team was always available via chat with helpful tips and answers to some technical questions (thank you, Daisy, Cara, Lucas and Emilie from Bon Loyalty).

Parantaga
France
3 mois d’utilisation de l’application
BON Loyalty a répondu 28 février 2023

Hiii,
Your review is an amazing gift for us today! We take pride in providing a comfortable experience for our beloved customers, and we hope to surprise you with more cool features in the near future!
We are always here for you in case you need direct support. Please do not hesitate to drop us a message via live chat or email at help@bonloyalty.com.
Yours sincerely,
Mia
BON Team

13 juillet 2023

Amazing App and Amazing Support from Anna to help integrate the App and assist with importing existing customers and their existing reward points. Anna was very friendly and kept me informed all the way with whats happening. Looking forward to using the App and increasing customer sales. Thanks

Lucky Leaf Bath Bombs
Royaume-Uni
3 mois d’utilisation de l’application
BON Loyalty a répondu 24 juillet 2023

Thanks so much for your feedback! It makes our day hearing about how much our customers love the BON app and the great support service they’ve received from our team. We have passed on your review to Anna & the whole support team and look forward to seeing you again!
If you have any further questions, please feel free to drop us a line via live chat or an email to help@bonloyalty.com. We are always ready to support you!
Liam
BON team

9 février 2024

Just started using the app. Loved the customer experience. Aster has been very patient with my queries and was helping set up the app and solving the queries for almost an hour. Couldn't have asked for a better experience for a first impression!

General Tag
États-Unis
Environ 2 heures d’utilisation de l’application
BON Loyalty a répondu 20 février 2024

Good day to you General Tag,

It's so great to have you with us and we can't be any happier to have satisfied you with BON 🌸 Thank you a lot for entrusting in our app!

May you have any further requests, please contact us via our live chat or email us at help@bonloyalty.com. We are always ready to serve you!

Warmest regards 🌞
Mia
BON Team.

2 janvier 2023

FAST FRIENDLY SERVICE! The problem turned out to be me and my lack of adding correct discount for my customer. Emile with App was very understanding and had no complaints towards me. She and App get an A++++++++++++++++++++++++

Then and Now Collectible Gifts, LLC
États-Unis
3 mois d’utilisation de l’application
BON Loyalty a répondu 3 janvier 2023

Happy New Year! 🥳💐
We’re so happy to hear you had a great experience at BON. Your review made our day! Our whole team works very hard to keep our customers happy, but we can only do it thanks to amazing customers like you. Thanks again, and we hope to serve you again soon. (And Emile is extremely happy that she could provide a prompt assistance for you!)
Please do not hesitate to drop us a message via live chat or email at help@bonloyalty.com.
Yours sincerely,
Mia
BON Team