Avis (1 746)
Affiner
-
Par note
I have been using it for a few days. Although it is not long, I found that it is relatively easy to master during the setting process, and the functions basically meet the needs of use. It would be more perfect if more task types and points use methods could be added in the future. , customer service Emile is very timely and effective help, thank you very much.
Good day to you alva,
Million thanks from the bottom of our hearts! It's thoughtful clients like you who make us fantastic. We always keep and develop our coherence cause you are our strongest motivation. Thank you tons for providing us with this wonderful insight for improvement! 🥰 Emile was really grateful to read your feedback.
When you need help, Emile and our team are always here via live chat and email at help@bonloyalty.com waiting for you.
Best regards,
Mia
BON Team
Super simple to set up and very friendly and helpful customer service.
I’m really glad I can finally offer a reward program to my customers!
Hi, Thank you so much for your awesome feedback on our app and support! We could not be any happier that we could assist you promptly. Thanks to your precious support, we are encouraged to work harder on improving BON.
If you need our support, we will always be ready to give you a hand via our live chat or help@bonloyalty.com!
Yours sincerely,
Michelle
BON Team.
Easy to install, customize and in use. Plus, they have an amazing customer service! Big shout out to Daisy.
Thank you so much for taking the time to review the BON app. Your feedback is extremely valuable to us, and we appreciate the effort you put into sharing your thoughts with us.
We are thrilled to hear that you had a positive experience with Daisy's assistance. Our team is dedicated to providing the best possible experience to our customers, and your review serves as a great motivation for us to continue delivering exceptional service.
If you have any further feedback or questions, please do not hesitate to reach out to us.
Liam
BON team
BON is the best loyalty app I have come across. We went through 2 other loyalty apps that just didn't have all the features that we needed. BON does! On top of that, their customer support is the best! Daisy, Cara, and Ana are always so helpful. They have helped me set up the app to do exactly what I needed it to.
Thank you very much for your great review! We take pride in providing a comfortable experience for our beloved customers. Support team is very happy to assist you with setting up the new Loyalty program! 🎁🤗
We are always here for you in case you need direct support. Please do not hesitate to drop us a message via live chat or email at help@bonloyalty.com.
Yours sincerely,
Mia
BON Team
Also wir sind begeistert von diesen Kundenservice, Emile und Andy. Sie sind auf unsere Wünsche eingegangen. Echt super, und die App ist sehr einfach beim einrichten. Können wir nur weiterempfehlen. danke euch zwei
Wir haben diese APP in all unseren 9 Shops installiert. Und das heißt das ALLES Super ist.
Hallo PLUS by AWK Flagship,
Sie sagten, Sie hätten unsere App in 9 Ihrer Stores installiert? Wow, es ist so erstaunlich, der Auserwählte zu sein! Keine Worte können beschreiben, wie glücklich wir das wissen, danke von ganzem Herzen!!!
Falls Sie Hilfe benötigen, helfen wir Ihnen jederzeit per Live-Chat und E-Mail-Adresse help@bonloyalty.com.
Alles Gute,
Mia
BON-Team
One of the best loyalty App. The support team is excellent and the user experience is seamless. Highly recommended.
Hi Frosein Foods,
We are thrilled to have you as part of the BON family! Thank you for sharing your kind words with us. It means the world to us and to our entire team! We look forward to serving you again soon!
We are just one message away via live chat or email address help@bonloyalty.com, feel free to contact us whenever you need our assistance.
All the best,
Liam
BON team.
Daisy is an super great rep. BON rewards and loyalty is easy and super convenient for small business owners to expand their brand.
Greetings Lamar Nicole CO,
Thank you so much for taking the time to provide feedback. As we strive to provide the excellent service to all our customers, it's pleasing to know you're happy with Daisy's support. We look forward to accompany with you in this journey 🙏
If you need any further assistance, please feel free to contact us via live chat or help@bonloyalty. We are always here to support you!
Cheers,
Mia
BON Team
Had a great time using this app and would definitely recommend. It's got all the features a paid app does but it's completely free, no hidden fees. Customer support is great as well with a quick response time. Overall a very good app.
Good day to you AniShumi,
Thank you so much for the 5-star review and for recommending us to the Shopify community! We are so delighted that you love our app and customer support! Currently, all features are free to help all merchants grow their business with BON ^^ Our customer support team is thrilled to know your positive experience with us!
May you need further assistance, please contact us via our live chat or email us at help@bonloyalty.com. We always appreciate you.
Best wishes,
Mia
BON Team.
Compared to all of the loyalty program apps, I've found that BON really is the best with the best price too!
Going through setting it all up for the first time, Daisy and the development team were rockstars in answering my questions and helping make adjustments I was stuck on.
Daisy was extremely friendly and quick to answer, even with breaks in between my questions.
Definitely a stellar support experience!
As for the app itself, I'm currently on the $15/mo plan and for the size of my business, it is perfect. The customizability goes in-depth down to the name of your points, the emails that are sent out, the colors of the widget, and much more.
I really felt I could fully customize it the way I wanted it to be, and that fit my shop the best.
Thank you BON team!!
Dear Stellar Stardust Creations,
We are really grateful that you found the time to leave us (and our rep Daisy) such a touching review! Your words are especially important to us since the combination of customer support and design flexibility is our priority. And the fact that you value it is so heart-warming. Clients like you inspire us to become better every day. We wish your business the prosperity it deserves. And from our side, we will do our best for that! 🌻
If you have any further questions, please feel free to drop us a line via live chat or an email to help@bonloyalty.com. We are always ready to support you!
All the best,
Mia
BON Team.
I loved how easy to set up a loyalty program with BON.
Their support was amazing, especially ANNA was more than professional and was very helpful. Plus, the response was very quick. no need to wait to get answered! thank you ANNA.
Dear Baron and Diego,
Thank you so much for taking the time to provide feedback. As we strive to provide excellent service to all our customers, it's pleasing to know you're happy with our support. We look forward to accompanying you on this journey.
If you need any further assistance, please feel free to contact us via live chat or help@bonloyalty. We are always here to support you!
Cheers,
Liam
BON Team