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I have been on the lookout for an alternative to Smile.io and BON is the new way to start :) Easy to set up, generous functions and highly customisable for a free app with great potential coming up! Emile was very helpful and gave great starter tips. She's very open to feedback and suggestions and was so sweet throughout our conversations. Highly recommended for any small business that wishes to implement a loyalty program. Definitely looking forward to the VIP Tiers and all future updates!
Good day to you Shop Weekend Cheoks,
Allow me, on behalf of all members of BON Team, to thank you for such kind and warm-hearted words addressed to us! We were very delighted to read your sincere review and make sure to pass this to Emile, she will definitely feel excited about this. It's great to know you're happy with BON's features and services.
We will strive to justify your trust so that you can experience a wonderful journey with BON. Thank you one more time!
If you need further support, we will always be waiting for you at live chat or help@bonloyalty.com.
Cheers,
Mia
BON Team.
Great and easy to use app. Excellent customer support - all requests are implemented immediately. I would recommend.
Greetings Papasache,
Thanks for such a positive review! 😊 We are extremely happy you’ve enjoyed our service. Our team sincerely cares about each merchant and is ready to make every effort to find the best solution :)
We are just one message away via live chat or email address help@bonloyalty.com, feel free to contact us whenever you need our assistance.
Cheers,
Mia
BON team.
LOVE IT! THIS IS AMAZING!!! We had immediate assistance from Daisey and their development team to in setting everything up. We LOVE how we can customize EVERYTHING!
Sending hugs to you Preppy Palms,
We would like to express our sincere gratitude for your amazing review. It's so great to have you with us and we can't be any happier to have satisfied you with BON :) Thank you a lot for entrusting in our app! I'll make sure to pass this review to Daisy, she'll definitely be so excited to read this.
May you have any further requests, please contact us via our live chat or email us at help@bonloyalty.com. We are always ready to serve you!
Best regards,
Mia
BON Team.
I've just set up Bon Loyalty this evening and I found it very easy and straightforward. The few questions I had were answered very quickly. I'm excited to try Bon Loyalty out!
Hi Eco Shark,
We are just back to work, and your feedback truly lights up our day ✨✨ Thank you a lot, we're so glad that you find our app convenient for you to use! Your feedback will motivate us to work harder in the future.
If you encounter any difficulties while using our app, feel free to contact us via our live chat or email us at help@bonloyalty.com. We are always ready to serve you!
Best regards,
Mia
BON Team.
Emile helped me very quickly. The problem she sold actually helped me with another issue I was having on my shopify site.
Hello Debbie
It was great to hear that you enjoyed BON app after 3 months working with BON team. We really appreciate your detailed review and the fact that your issue was solved by Emile, one of our team member.
We appreciate hearing about your experience and your thoughts. Your comments are really helpful in highlighting opportunities to improve our service even further!
We hope to welcome you back again soon!
Liam
BON team
I just started using this app and am getting the hang of it. I had a wonderful helper named Daisy. She was amazing!! She walked me through all the steps I had to take and was just phenomenal. Definitely worth installing the app. Thank you, Bon.
Hi Joa Bath and Body,
What a wonderful review! This made our day, and we are so grateful for Merchants like you!
We are always here and happy to help in any way we can. Thanks so much for the positive feedback and review. 😊 Much appreciated.
Please feel free to reach us anytime via live chat or email help@bonloyalty.com as we always welcome you!
Yours sincerely,
Mia
BON Team
I love the app and I love their customer service. It's great that I can choose different colors and languages. It's very easy to customize it.
Good day to you festina lente home 💗
Thank you so much for this precious feedback! We are delighted to know that you love our app, it really gives us a huge motivation. We're focusing on improving the customization experience and I'm glad that you found it easy to use.
For further questions, feel free to contact us via live chat or help@bonloyalty.com. We will always be waiting for you
Warmest regards
Mia
BON Team.
I've only been using the app for a day or two. I've bombarded support with so many questions, which have been answered promptly and professionally. Genie and Chelsea have been amazing. Thank you so much for your help. Migrating from another platform to Shopify has been very stressful, and I was worrying about the loyalty programme I had running. I need not worry anymore. The app is excellent, fully customizable and very professional/nice looking.
I look forward to my customers using it once we've opened properly.
Thank you
Hi Castle Rocks Cornwall,
We couldn't be happier to see your awesome 5-star review! 🌟 Thank you for taking the time to share your positive experience. Your support means the world to us, and it keeps us going with a big smile. 😊
We're here whenever you need us, and we can't wait to serve you again soon! Shoot us a message at BON Support LiveChat, help@bonloyalty.com.
Liam
BON team
Great first-day experience with this app today. Cara was really helpful in answering my questions and walking me through the customer redemption process. Hoping to have this app up and running very soon! Customer Service is a huge plus these days, thanks again Cara!
Dear Slope Shop,
Our whole team can’t thank you enough for the kind words about BON and our services. Your review means a lot to us, especially Cara - and lets us know we’re on the right track! It motivates us to provide better support to customers.
If you have any further requests, please feel free to contact us via our live chat or email us at help@bonloyalty.com. Your satisfaction is our joy!
All the best,
Mia
BON Team.
BON est encore une petite et nouvelle application pour mettre en place facilement un programme de fidélité, parrainage et partage sur les réseaux sociaux. Cady et Tracy ont été formidables pour m'aider à configurer l'application.
Salut,
Merci pour vos aimables paroles à propos de Cady, nous avons été époustouflés par vos paroles positives, nous apprécions vraiment le temps que vous avez pris pour écrire une critique aussi détaillée !
Si vous avez besoin d'aide supplémentaire, n'hésitez pas à nous contacter via le chat en direct ou help@bonloyalty. Nous sommes toujours là pour vous soutenir !
Meilleures salutations,
Mia
L'équipe BON.