Avis (1 746)

Note globale
4,9
Nombre d’avis par note
  • 98 % des avis sont des avis à 5 étoiles
  • 1 % des avis sont des avis à 4 étoiles
  • 0 % des avis sont des avis à 3 étoiles
  • 0 % des avis sont des avis à 2 étoiles
  • 1 % des avis sont des avis à 1 étoiles
1 décembre 2022

After trying so many apps, I have to say this app is amazing. The customer service is so much better and the customizing is so easy.

Lustav
États-Unis
8 mois d’utilisation de l’application
BON Loyalty a répondu 1 décembre 2022

Hi Lustav,

Thank you for your great review. At BON, we work hard to offer high-quality service to every guest. We made sure to share this feedback with our support team. They would be delighted to hear your feedback.

We are always happy to answer if you have any questions, just leave us a message or email us at help@bonloyalty.com 🌸🌸

Have fun exploring our app,
Mia
BON Team

21 février 2023

Super application et service clientèle au top. Application facile et très intuitive. Un super programme de fidélité pour les clients. Je recommande.

Iconela
France
8 mois d’utilisation de l’application
BON Loyalty a répondu 22 février 2023

Hi, Thank you so much for giving us a chance to support you! Our team is so happy to have you with us. Don't hesitate to chat with us if you need any further support.
Have a nice day!
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Salut, merci beaucoup de nous donner une chance de vous soutenir! Notre équipe est tellement heureuse de vous avoir avec nous. N'hésitez pas à discuter avec nous si vous avez besoin d'aide supplémentaire.
Passe une bonne journée!

5 avril 2022

This app is really great, and I love using it! I really like how everything on it is customizable for my needs. I'm excited for customers to start signing up. The support team is fantastic. I've spoken with Dale and then Emile with some questions about how to use the app, app functions, where to find things in it, etc., and let me tell you, they are SO nice and helpful! I definitely recommend this app not only because of the capabilities and customization but also for the support. A great support team is so important!

A Blue Dot in a Red State
États-Unis
8 mois d’utilisation de l’application
BON Loyalty a répondu 5 avril 2022

Greetings A Blue Dot in a Red State,

The whole BON team is incredibly thankful for the kind compliment you shared today. We are so delighted to know that you enjoyed talking with Dale and Emile!
Our support team considers customer satisfaction a top priority. We are always looking for opportunities to exceed our customers' expectations, with your feedback, it's ecstatic for us to know that customers notice our efforts.

For further questions, feel free to contact us via live chat or help@bonloyalty.com. We will always be waiting for you.

Cheers,
Mia
BON Team.

26 septembre 2022

very cool and helpful. Lots of customization options. Big thanks to Anna for the help with using the app! Customer Service is excellent!

RoseGxld Nails
États-Unis
8 mois d’utilisation de l’application
BON Loyalty a répondu 28 septembre 2022

Dear RoseGxld Nails,

It's so great to have you with us and we can't be any happier to have satisfied you with our app and services! Anna is really excited to read your awesome review. With your trust and support, we will certainly work harder to improve our app in the future.

Should you need our support, please do not hesitate to drop us a message via live chat or email help@bonloyalty.com.

Best regards,
Mia
BON Team.

22 décembre 2023

Good support

Villains SF
Thaïlande
36 minutes d’utilisation de l’application
BON Loyalty a répondu 14 janvier 2024

Thank you so much for leaving us a 5-star review! Our team are really excited to read your awesome feedback. With your precious support, our team would definitely try harder to provide better features and also better services.

You are always our pride and joy! Please feel free to reach us anytime via live chat or email help@bonloyalty.com as we always welcome you!

All the best,
Mia

Modifié le 24 novembre 2022

This app is really amazing. It has almost all the features that we need to provide our customers with engagements that is needed. This is perfect. Get it while it's on early bird! Special help with Daisy for this one thank you!

VersaChalk
États-Unis
8 mois d’utilisation de l’application
BON Loyalty a répondu 24 novembre 2022

Dear VersaChalk,

It's so great to have you with us and we can't be any happier to have satisfied you with our app and services! Daisy is really excited to read your awesome review. This is a great motivation for her and our team to keep going forward and provide better support to merchants like you 😇

Should you need our support, please do not hesitate to drop us a message via live chat or email help@bonloyalty.com.

Best regards,
Mia
BON Team. 🌸

5 avril 2022

Great customer service and very easy to use app.
Tracy was a great help in setting up the app on my site. Just waiting for feedback. clients

Hokee Paris
France
8 mois d’utilisation de l’application
BON Loyalty a répondu 5 avril 2022

Good day to you Hokee Paris

Thank you from the bottom of our hearts for leaving us such awesome feedback🙌. Tracy was so happy reading this. She told me your bracelet is so cool and unique. I can't wait to see how your customers react to the loyalty program.

We are just one message away via live chat or email address help@bonloyalty.com. Your satisfaction is always our pride and joy!

Best regards,
Mia
BON Team.

27 septembre 2022

Die App ist sehr intuitiv gestaltet und einfach zu bedienen. Die Funktionen sind sehr zufriedenstellend, besonders dafür, dass alles kostenlos ist. Zudem ist der Support sehr sehr gut, danke an Cady!

dog house sports
Allemagne
8 mois d’utilisation de l’application
BON Loyalty a répondu 28 septembre 2022

Schönen Tag dog house sports,

Sie haben unseren Tag mit Ihrem Vertrauen in unsere App und Ihrer großartigen Bewertung versüßt! Unser Team freut sich sehr, dass Sie mit unserem Support zufrieden sind!

Wenn Sie weitere Anfragen haben, kontaktieren Sie uns bitte über unseren Live-Chat oder senden Sie uns eine E-Mail an help@bonloyalty.com. Wir schätzen Sie immer!

Mit freundlichen Grüßen,
Mia
BON-Team.

22 février 2022

Awesome app and team, Daisy is the best! Suggest getting this app while it is free given they are likely to start price plans due to the amazing traction they received.

True Tribe
Inde
8 mois d’utilisation de l’application
BON Loyalty a répondu 23 février 2022

Happy Wednesday True Tribe's team,

What a beautiful day today! We, and especially Daisy, would like to express our sincerest gratitude to you for taking the time to leave us such amazing words 💞 We'll continue doing our best to make the installation easy and quick, and to deserve our beloved merchants' trust and love in BON!

If you need our assistance, we are just one message away via live chat or email address help@bonloyalty.com.

All the best,
Mia
BON Team.

7 novembre 2023

I recently had the pleasure of using the BON loyalty Shopify app, and I must say, I am thoroughly satisfied with the experience. The app itself is incredibly user-friendly, making it easy to set up and manage loyalty programs for my online store.

What truly sets BON loyalty apart, though, is the exceptional customer service provided by Anna. Whenever I encountered a situation or had a question, Anna was quick to respond and extremely helpful. Her communication skills and willingness to assist made the entire process smooth and stress-free. I appreciate the dedication and support she provided, enhancing my overall satisfaction with the app.

I highly recommend BON loyalty to any Shopify store owner looking to implement a reliable and effective loyalty program. With its intuitive interface and outstanding customer support, it's a valuable addition to any e-commerce business.

scentarchitect
Roumanie
7 mois d’utilisation de l’application
BON Loyalty a répondu 8 novembre 2023

Hi Scentarchitect,

Your feedback truly warms our hearts and serves as a reminder of why we're so passionate about what we do 💘

Anna and the Support team are here to serve you, and your happiness is our utmost priority. If you ever have further feedback or suggestions, please don't hesitate to share. We're dedicated to making your experience even better. 🙏

Once again, thank you for taking the time to share your thoughts!