Avis (1 741)

Note globale
4,9
Nombre d’avis par note
  • 98 % des avis sont des avis à 5 étoiles
  • 1 % des avis sont des avis à 4 étoiles
  • 0 % des avis sont des avis à 3 étoiles
  • 0 % des avis sont des avis à 2 étoiles
  • 1 % des avis sont des avis à 1 étoiles
25 juillet 2022

The app is amazing, and almost have every functionality I need in a loyalty program! The support team are great and helpful and promptly response!

qurtasi
Émirats arabes unis
5 mois d’utilisation de l’application
BON Loyalty a répondu 26 juillet 2022

Good day to you qurtasi,

What a beautiful day indeed! We express our sincerest gratitude to you for taking the time to leave such a great review. Only when we receive such positive feedback, do we rest knowing that we have done a good job and our app is contributing. Thank you so much once again! We hope for everlasting and fruitful cooperation with you! 😊

Allow me to thank you once again for a five-star review - and please feel free to contact us via live chat or email help@bonloyalty.com. We are always happy to see you!

Cheers,
Mia
BON Team.

Modifié le 16 septembre 2022

excellent customer service! the feature of their apps also awesome. i really love their team. they always reply me promptly whenever i needed help :) thank you for this apps

Aisha Wong Accessories
Malaisie
5 mois d’utilisation de l’application
BON Loyalty a répondu 14 juin 2022

Dear Aisha Wong Accessories,

We are all so happy that our support service can make you feel satisfied! Your trust motivates us to keep on developing the app and providing better services to our customers.

If you have any further questions, please feel free to leave us a message via live chat or an email to help@bonloyalty.com. We are always ready to support you!

Cheers,
Mia
BON Team.

2 avril 2022

What a service! Thank you for your time and patience, very professional attention. This is our first shop with Loyalty program.

National Engraver
Lituanie
5 mois d’utilisation de l’application
BON Loyalty a répondu 3 avril 2022

Hi National Engraver

Thank you for such an awesome review! 🥰 It's our pleasure to be chosen as your first loyalty program. We hope for fruitful cooperation with you!

If you need any further assistance, please feel free to contact us via live chat or help@bonloyalty. We are always here to support you!

Best regards,
Mia
BON Team.

Modifié le 11 novembre 2022

The best loyalty program app I have used so far! Amazing features with beautiful UI and super easy to use. Excellent and friendly customer support team with Cara, Daisy and Anna. Would highly recommend it.

ColourGlo
Australie
5 mois d’utilisation de l’application
BON Loyalty a répondu 13 novembre 2022

Greetings team ColourGlo,

Wow! You are so kind to us 😊. Cara, Daisy and Anna would also give you 5-star Review for the best customer of ours, but it is simply impossible cause all our customers stay on top of all priorities! And this is already worth all our efforts, and we will never get tired of exceeding your expectations!

Allow me to thank you once again for a five-star review - and please feel free to contact us via live chat or email help@bonloyalty.com. We are always happy to see you 😍

Cheers,
Mia
BON Team.

7 octobre 2022

we used this app to create a reward program for our clients. Everything you need can be found in BON. very interactive and easy interface.
We reached to their support and ANNA was more than amazing and very professional. Her replies are within seconds. Thank you ANNA and BON team!

7th Skin
Liban
5 mois d’utilisation de l’application
BON Loyalty a répondu 9 octobre 2022

Hello,

Thank you so much for this review. We really appreciate you being a customer. We’re here for you anytime

If you need any further assistance, please feel free to contact us via live chat or help@bonloyalty. We are always here to support you!

Best regards,
Mia
BON Team.

4 août 2022

le support client et sympa et il mon bien soutenu pour régler le problème de langue au top lol .....

La Porte Des Secrets
Suisse
5 mois d’utilisation de l’application
BON Loyalty a répondu 8 août 2022

Salut,

Merci beaucoup pour vos commentaires incroyables! Nous sommes ravis que notre équipe d'assistance ait pu vous aider rapidement ! De plus, nous sommes ravis de savoir que BON est devenu une partie de votre magasin ^^

Nous ne sommes qu'à un message de vous via le chat en direct ou l'adresse e-mail help@bonloyalty.com, n'hésitez pas à nous contacter chaque fois que vous avez besoin de notre aide.

Tous mes vœux,
Liam
L'équipe BON.

Modifié le 31 mai 2022

Support was excellent! My rep Anna provided me with all the answers to my questions and was very polite and professional. Thank you Anna for all of your help! I highly recommend this app.

Novelties by Design
États-Unis
5 mois d’utilisation de l’application
BON Loyalty a répondu 18 mai 2022

Dear Novelties by Design team,

Thank you so much for leaving us such detailed feedback! It's very kind of you to let us know the things we need to do to make BON suits your needs better ❤️

Please allow us to clarify again regarding the issue: the slow-speed loading in-app you’ve encountered on 17th May is at BON’s responsibility, and this is not due to your Internet line. We had explained this straightforwardly and clearly in the previous emails. However, I’d love to clarify again in order to prevent any misunderstandings between us.

Now that the above issues were successfully resolved by our Dev team on 18th May, kindly help us check again and please let me know if there are any problems. Besides, 24/7 customer support is on the way to being launched soon, to ensure timely assistance.

Looking forward to your reply,
Mia
BON team.

1 décembre 2022

Anna was absolutely amazing! She helped me get set up, answered all my questions and even was able to add a few extra's to help me get started. IF you don't have Bon Loyalty you are truly missing out

Butterfly Valley
États-Unis
5 mois d’utilisation de l’application
BON Loyalty a répondu 1 décembre 2022

Dear Butterfly Valley 🦋,

It's so great to have you with us and we can't be any happier to have satisfied you with our app and services! Anna was really excited to read your awesome review. With your trust and support, we will certainly work harder to improve our app in the future 💖

Should you need our support, please do not hesitate to drop us a message via live chat or email help@bonloyalty.com.

Best regards,
Mia
BON Team.

30 décembre 2021

BON is an amazing app. I had a quick response from support, and they have an astonishing team! Compared to the rest of the loyalty reward apps. BON easily is the best in my opinion. There are lots of options for customers to earn and spend points. Customizability is vast compared to the competitors. Unlike all other apps, they are NOT greedy and ask for 400$/month for customization. Easily, the best rewards app available!

Search-N-Ship
États-Unis
5 mois d’utilisation de l’application
BON Loyalty a répondu 30 décembre 2021

Dear Search-N-Ship,

Thank you so much for your kind words! Your review really made our day! :D Our team are in cloud-9 to know that you're enjoying our app and services! We're glad to know that our various features and customization can help contribute to your growth. Dedicated merchants like you are a powerful motivator for us to move forward and improve BON. Looking forward to our fruitful cooperation!

If you have any other questions, feel free to contact us via live chat or email at help@bonloyalty.com.

Cheers, and wishing you a Happy New Year!

Best regards,
Mia
BON Team.

20 avril 2022

I really happy that they are helping me to solve the problem. I appreciate it. Best service. Thank you.

Sparkle Create Jewelry
États-Unis
5 mois d’utilisation de l’application
BON Loyalty a répondu 21 avril 2022

Greetings Sparkle Create Jewelry✨,

We're also really happy to know that you've enjoyed your experience with our support team😊 Thank you for this lovely feedback, it truly brightens up our day! We are always trying hard to provide our beloved merchants with the best service, your feedback is a huge motivation for us to keep up the good work.

In case you need help, we're always here via live chat and email at help@bonloyalty.com.

Cheers,
Mia
BON Team