BON Loyalty Program & Rewards
Répond aux normes de qualité les plus strictes de Shopify en matière de rapidité, de simplicité d’utilisation et de valeur pour les marchands
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If you are looking for the best experience for e-commerce at an amazing price point don't even hesitate. Sign up and get going! Sadly, they did not have the features I needed for the POS side of my business. At the time of this review I would need to pay their development team to import my existing customers' phone numbers, and when setting up POS redemptions, I cannot select an entire collection ...
Hi Sweet Pea's,
This is Maxxie from BON. :)
First off, thank you so much for sharing your valuable feedback with us. We truly appreciate your input regarding the need for ...
Most of the features are easy to use and the customer support is excellent (shout-out to Mia). It integrated very well onto our website. The only frustration so far is the high paywall locking out certain features such as VIP tiers.
Hi AMORESY,
We’re truly grateful for the opportunity to serve you. 💖 Your feedback means the world to us as it helps us continue improving and providing you with the best ...
A great app for those starting out, the customer service is very helpful, especially Courtney and Mila
Hi Sweet Freedom,
We're truly grateful for the opportunity to serve you. 💖 Your feedback is incredibly valuable to us as it helps us understand how we can continually improve ...
I had couple of doubts before installing the app, Haze from Bon Team clarified them with great explanation.
Hi Sammmm,
We're truly grateful for the opportunity to serve you. 💖 Your feedback is incredibly valuable to us as it helps us understand how we can continually improve and ...
great - Hazel is awesome
Hi Kanso Sports NA,
We're truly grateful for the opportunity to serve you. 💖 Your feedback is incredibly valuable to us as it helps us understand how we can continually ...
We have had a good experience. When I need help I go on chat and get the help. Anna was very helpful today by sending a screenshot of where I needed to go. I am a visual person so that is more helpful then just typing go here, here and here.....
Hi Prairie Oils & Vinegars,
We're truly grateful for the opportunity to serve you. 💖 Your feedback is incredibly valuable to us as it helps us understand how we can ...
It is very easy to use! But, recently, I’m having problems with points not being updated. I contacted them about it and their customer support is quick and great! But, it happened twice already.. I hope it won’t keep happening again :(
Dear Building Roots PH,
Our team truly appreciate your detailed and thoughtful feedback! We're so glad that you notices our easy-to-use interface. Eventually there will be a ...
I have been using this app for a while now and it has been wonderful. I experienced a bug once but one of their customer service agents, Isaac, helped me solve the problem in no time. Great customer service and a wonderful app.
[Update 02 November]
Hi again Folake,
It's been a long time since we heard from you. Our team hopes that you are having a wonderful day!
When we received your review, we are ...
I would recommend this app. I was a little disappointed that the free app did not include the POS system. But the cost outweighs the benefits. The support more than makes up for it. Maxxie was fast and was able to resolve my issue. I look forward to using and learning more about how this app will help grow my business
Hi there,
My entire team and I, along with Maxxie, will do our best to fulfill your requests and build the app that's most suitable for your store 💖
Your trial period ends ...
Original Post - Does not genuinely work with POS in-store. Customers are required to go online to your website to be an active member of the program and use their points. This does not work for business like mine where 90% of our business is in-store and our biggest clients never go online to order.
UPDATE: I have changed my initial review from one star to four. Cara with their customer care team ...
Dear Greenville Soy Candle,
I'm Cara, the Customer Care Manager at BON Loyalty App.
Please rest assured that BON app can always operate seamlessly for both in-store POS ...