レビュー (1,753)

総合評価
4.9
評価レベルごとの件数
  • 評価の98%は5つ星です
  • 評価の1%は4つ星です
  • 評価の0%は3つ星です
  • 評価の0%は2つ星です
  • 評価の1%は1つ星です
2023年12月22日

I just finished installing and setting up BON on the free plan on my store. It was very intuitive to set up and the few questions I did have were promptly answered by Anna via the online chat. It was only a matter of minutes before I had everything I wanted customized and activated in the store.

As someone completely new to eCommerce and Shopify with a new small business, I knew I needed a referral program that was easy, affordable, and effective. From everything I've seen so far Bon is all of those things!

While the free plan has all the essentials I need for start up, some of the extras that come with the paid plan where enticing. I'm pretty sure I'll be back for those after things pick up.

Mr Wrinkles Petcare
カナダ
アプリの使用期間:3ヶ月
BON Loyaltyが返信しました 2024年1月14日

We're thrilled to receive your fantastic 5-star review! Thank you for choosing us!🥰

In case you need help, we are always more than happy to assist you via chat or email at help@bonloyalty.com.

2024年4月15日

For the last few days, we have been looking for a loyalty points app, finally, we found BON at 3 A.M, her service (Maxxie) absolutely amazes me; she & her team can fulfill what I've been looking for: a customizable widget, built for Shopify, affordable price, live chat 24/7 (almost), even their back-end UI is so so great. They put their heart into this business! I will wait for you in Bali.

james store123
インドネシア
アプリの使用期間:約2ヶ月
BON Loyaltyが返信しました 2024年4月17日

Thank you so much for taking the time to leave us such a wonderful 5-star review! We're thrilled to hear that you had a great experience with us.

If you ever need any assistance or have any questions, please don't hesitate to reach out to us. You can chat with us directly through our website or email us at help@bonloyalty.com. We're here to help in any way we can!

2024年6月20日

First view minutes within the APP and the support already is amazing. Chelsea was super fast responding and super friendly. Cant wait to explore more of this app and see how much it will help us to increase our sales.

menstruflow GmbH
ドイツ
アプリの使用期間:約1時間
BON Loyaltyが返信しました 2024年7月3日

Hello menstruflow GmbH,

Thank you so much for taking the time to leave us such a wonderful 5-star review!

If you ever need any assistance or have any questions, please don't hesitate to reach out to us. You can chat with us directly through our website or email us at help@bonloyalty.com. We're here to help in any way we can!

2024年4月24日

I'm still getting set up but both Sophie and Maxxie were extremely helpful and quick to respond whenever I needed assistance. So far I'm beyond impressed with their customer service. Set up has also been easy so far!

Miribel Naturals
アメリカ合衆国
アプリの使用期間:約2ヶ月
BON Loyaltyが返信しました 2024年6月17日

Hello Miribel Naturals
Thank you so much for taking the time to leave us such a wonderful 5-star review!
If you ever need any assistance or have any questions, please don't hesitate to reach out to us. You can chat with us directly through our website or email us at help@bonloyalty.com. We're here to help in any way we can!

2024年4月1日

This is really a great and user friendly app! Efficient and excellent customer service! Especially thank you to the customer service staff Chelsea! Nice, helpful, prompt response, patient!
Love BON! Strongly recommended!

OSCO - Natural and Organic
中華人民共和国香港特別行政区
アプリの使用期間:1年以上
BON Loyaltyが返信しました 2024年4月8日

Thank you so much for taking the time to leave us such a wonderful 5-star review! We're thrilled to hear that you had a great experience with us.

If you ever need any assistance or have any questions, please don't hesitate to reach out to us. You can chat with us directly through our website or email us at help@bonloyalty.com. We're here to help in any way we can!

2024年3月22日

I had a little trouble setting up a couple of bits, but the customer service is great, friendly and quick.

It's a great app for your website.

10/10
Thank you for your service.

valley rose candles
イギリス
アプリの使用期間:1年以上
BON Loyaltyが返信しました 2024年4月8日

Thank you so much for taking the time to leave us such a wonderful 5-star review! We're thrilled to hear that you had a great experience with us.

If you ever need any assistance or have any questions, please don't hesitate to reach out to us. You can chat with us directly through our website or email us at help@bonloyalty.com. We're here to help in any way we can!

2024年10月18日

I appreciate your work. You are kind and provide the service with love. hazal

Serotin
スウェーデン
BON Loyaltyが返信しました 2024年10月21日

Hello Serotin,

Thank you so much for taking the time to leave us such a wonderful 5-star review!


If you ever need any assistance or have any questions, please don't hesitate to reach out to us. You can chat with us directly through our website or email us at help@bonloyalty.com. We're here to help in any way we can!

2023年12月17日

Just started using this app but so far the customer service is exceptional! I didn't read the onboarding directions before I completed the onboarding and needed some assistance. When I reached out I worked with Genie and was assisted in setting up my widget super easy and straight forward. Would recommend to others to try this app customer service is there for you!! THANK YOU GENIE!

French Inhale
アメリカ合衆国
アプリの使用期間:8ヶ月
BON Loyaltyが返信しました 2023年12月18日

Hello French Inhale

We're thrilled to receive your fantastic 5-star review! Thank you for choosing us!🥰

In case you need help, we are always more than happy to assist you via chat or email at help@bonloyalty.com.

🎅🎁 Merry Christmas! ❄️🎄

2024年3月6日

Had a question that I just couldn't figure out to enhance our customer experience. Reached out to a service representative and was connected with Cara whom was kind, responsive and knowledgeable and gave me some great pointers. Awesome customer service.

Grace+Love Candle Co.
アメリカ合衆国
アプリの使用期間:2年弱
BON Loyaltyが返信しました 2024年4月8日

Thank you so much for taking the time to leave us such a wonderful 5-star review! We're thrilled to hear that you had a great experience with us.

If you ever need any assistance or have any questions, please don't hesitate to reach out to us. You can chat with us directly through our website or email us at help@bonloyalty.com. We're here to help in any way we can!

編集日:2024年9月23日

J'ai téléchargé l'application aujourd'hui et elle répond à de nombreuses attentes. La version gratuite est déjà assez complète et ça c'est une bonne chose. L'assistance est très réactive : Hazel m'a énormément aidé dans toutes mes questions et a proposé des solutions adaptées. Un grand merci !

La Cigale & La Sardine
フランス
アプリの使用期間:13日
BON Loyaltyが返信しました 2024年9月15日

Bonjour La Cigale & La Sardine,

Merci beaucoup pour votre aimable retour ! Nous sommes ravis d’apprendre que l’assistance d’Hazel vous a été utile.

Nous nous efforçons toujours d’offrir une expérience 5 étoiles et espérons dépasser vos attentes à l’avenir. Nous avons suivi vos demandes avec des solutions via le chat et espérons que celle que nous avons suggérée répondra à vos besoins. Nous sommes ici pour garantir que vous et vos clients bénéficiez de la meilleure expérience possible!