전체 평점
4.9
평점 수준당 개수
  • 평점의 98%가 별 5개입니다
  • 평점의 2%가 별 4개입니다
  • 평점의 0%가 별 3개입니다
  • 평점의 0%가 별 2개입니다
  • 평점의 1%가 별 1개입니다
2022년 10월 19일

If you are reading through all of the Shopify apps that provide loyalty programs, this is the best one. Before I downloaded BON, I tried every other app associated with a rewards program and BON is the only one that gives you free access to the tools you're supplied with - others require hundreds of dollars. This is THE best app for rewards programs but best part has been the customer service. While using Bon, if you click on something you don't have access to then it sends an automated message to customer support. I didn't know this so when I sent a message, I was typing to apologize and let them know I didn't need help but Cady still went out of her way to solve the problem. She was so incredibly nice, not like other support workers that make you feel rushed! I mentioned having trouble with one other feature and she solved it almost immediately. She went above and beyond after solving every issue I mentioned, she also let me know other features they offer to give me options with what I had mentioned. BON is the best offered, and you are lucky if you get to speak with Cady! Amazing experience!

Sugar Britches - Vidalia
미국
앱 사용 기간 16일
답글 Smartify Apps개 2022년 10월 19일

Dear Sugar Britches - Vidalia

Cady and our Support team are really grateful and appreciate you taking the time to share this sweet rating with us. We’re also very glad that you enjoyed the BON app together with Cady's support because all the feedback from shop owners like you helps us grow, and makes us become more confident on the business journey. Being able to assist you is the highest prize for us. ❤️

Should you need our support, please do not hesitate to drop us a message via live chat or email help@bonloyalty.com.

Best regards,
Liam
BON Team.

2023년 4월 13일

Amazing costumer support has never disappointed me.
They`re always one text away and up for all kinds of inquiries, always have the answer.
I`ve tried some other referral program apps but there hasn`t been one the I can fully rely on until i came across this app!! Also I actually see that they want to improve their app which makes it even more special. One of the strongest points they offer is that the presence of someone who can actually help regardless of time and day. Has always given me immediate action. I want to mention a few names who helped me from the beginning. Emilie, Anna and big shout out to Daisy!! She is the reason I was able to have this program started properly. Wouldn`t think any of other apps can match with their costumer loyalty. Highly recommended.

フィジーウォーターショップ
일본
앱 사용 기간 29일
답글 Smartify Apps개 2023년 4월 13일

Dear フィジーウォーターショップ

We are on cloud-9 knowing that our app has met your expectations, and we had provided you with an excellent customer experience. We also would like to express our sincere gratitude to you for leaving this feedback, thank you so much!

If you need our assistance, feel free to contact us anytime via chat or email address help@bonloyalty.com. Your satisfaction is always our pride and joy.

Best regards,
Mia
BON Team.

2023년 1월 1일

Highly recommend BON Loyalty. Its very easy to setup and get integrated so your customers can start gaining loyalty points. It has very easy options to edit the way it looks, what gives points and how many points they should give. Support is great, very friendly and quick to help you with any issues. I reached out to support and Cady helped me with everything I needed and then some. App works great, support takes care of you, perfect app for your website.

Carnivorous Greenhouse
미국
앱 사용 기간 7개월
답글 Smartify Apps개 2023년 1월 1일

Happy New Year! 🥳💐
Your review is an amazing gift for us on the first day of 2023! We take pride in providing a comfortable experience for our beloved customers, and we hope to surprise you with more cool features in the near future! (And Cady is extremely happy that she could provide a prompt assistance for you!)
We are always here for you in case you need direct support. Please do not hesitate to drop us a message via live chat or email at help@bonloyalty.com.
Yours sincerely,
Mia
BON Team

2023년 2월 22일

The app is still growing and maturing, but since I have used it in its early days and even until now, this app has been good and the customer service has been great! I am highly impressed with their ability to help out their users and in turn our customers with examples, walk through steps and overall great customer service. They have helped me set up and solidify the app and always help me when I need it. They keep adding more and more features as well and I'm excited to keep using this app and see how it grows.

Coffee Cat Comics
미국
앱 사용 기간 9개월
답글 Smartify Apps개 2023년 2월 22일

We’re so happy to hear you had a great experience at BON. Your review made our day! Our whole team works very hard to keep our customers happy, but we can only do it thanks to amazing customers like you. Thanks again, and we hope to serve you again soon.

Should you have any further requests, please contact us via our live chat or email us at help@bonloyalty.com. We are always ready to serve you!

Best regards,
Mia
BON Team.

2023년 3월 22일

I really enjoyed the ability to give my customer incentives for shopping with my company and was quickly drawn to the visual and setup of Bon Loyalty. Setup seemed pretty easy and i got the basics done but I was stuck for a while and decided to reach out for help. Anna was super helpful. At first I thought I didn't need any help and could just wander myself through setup, until Anna made some key suggestions that helped so much. I was able to fully setup my rewards system, and do it a-lot faster!. Their response was super fast and very thorough! Really enjoying this app!

Reign Deluxe
미국
앱 사용 기간 7개월
답글 Smartify Apps개 2023년 3월 23일

Hi ^^
Thank you so much for your review! We are all so happy that our app (especially Anna) - can make you feel satisfied! Your trust and wonderful feedback motivated us to keep on developing the app and providing better services to our merchants.
If you need further support, we will always be waiting for you at live chat or help@bonloyalty.com 💝
Best regards,
Mia
BON team

2023년 5월 28일

Really cool App. Very easy to setup. I am using the free version and they give you lots of options. I will upgrade because you don't have access to the "welcome email" under the free version but compared to other loyalty apps the price isn't bad. I did have one question about an automated email and Anna was very helpful.

Eleven-03
미국
앱 사용 기간 대략 21시간
답글 Smartify Apps개 2023년 5월 30일

Thank you for making our day great and giving us good vibes before the new week ahead! It is very motivating and warm words of yours, and we are super happy to know that they are addressed to us 🙋🏻‍♂️.

Should you need our support, please do not hesitate to drop us a message via live chat or email help@bonloyalty.com.

Best regards,
Mia
BON Team.

2023년 4월 24일

I just opened my glitter business on Shopify and looking for ways to reward my customers as well as help them get rewarded for referrals. Emile was so helpful while I was having trouble the rewards program showing up on my website and she was super helpful. She also helped me by sending me ways to make the referral program easier for my customers! Thank you Emile for all your help.

Twilight Glitters
미국
앱 사용 기간 대략 1시간
답글 Smartify Apps개 2023년 4월 24일

Hello Twilight Glitter,

Thank you for making our day great and giving us good vibes before the new week ahead! It is very motivating and warm words of yours, and we are super happy to know that they are addressed to us 🙋🏻‍♂️.

Should you need our support, please do not hesitate to drop us a message via live chat or email help@bonloyalty.com.

Best regards,
Mia
BON Team

2023년 5월 26일

Very easy to use and rivals some of the other major companies that have rewards programs. I think you get so much for the price. Integrations are slightly limited but the ones they do integrate with has been ideal when transferring over. I love having the loyalty page directly on my site (nice, clean and laid out) without having to pay for the highest tier for that.

Their customer service is SUPER responsive and very helpful. Anytime I have a question or run into an issue the response is prompt and the suggestions are helpful. Cara has been super helpful. So has Ana (really everyone on their team has been awesome. I never had any issues).

I love the customizable features as well. I get to use this and have it blend flawlessly into my store's theme. It looks and meshes like a perfect fit!

The Resilient Lotus
미국
앱 사용 기간 10일
답글 Smartify Apps개 2023년 5월 30일

We are so grateful you found the time to leave us such a touching review! Your words are essential to us since the combination of customer support and design flexibility is our priority. And the fact that you, our beloved merchant, value it is so heart-warming. Clients like you inspire us to become better every day. We wish your business the prosperity it deserves. And from our side, we will do our best for that! 🌻

If you have any further questions, please feel free to drop us a line via live chat or email to help@bonloyalty.com. We are always ready to support you!

All the best,
Mia
BON Team

2022년 11월 24일

In the short time that I've used this app so far, I am really impressed not only with the available features and customization, but also the customer support. Great customer support is SO essential, and it helps to have that for apps which can be confusing to navigate. The BON Loyalty app is pretty easy to navigate, but my questions/concerns were answered so quickly and without hassle by Emile. Emile answered everything and more, and even pointed out something critical I was missing in my shop. That really goes above and beyond good support. And again, the app itself looks great so far. I'm excited to get it running in my shop, and I look forward to seeing what else this app and the team will have to offer!

Dream in Drops
캐나다
앱 사용 기간 대략 2시간
답글 Smartify Apps개 2022년 11월 24일

Greetings, Dream in Drops! 💝

Thank you so much for this precious feedback! Your kind words are priceless. The whole BON Team, especially Emile, is jumping of happiness to see such a dedicated review from a kind customer like you. It is our pleasure to support such a great customer like you. Our team always tries our best to provide the support you deserve, so that it can meet your expectation.

We are delighted to know that you're enjoying your experience with BON, it really gives us a huge motivation. This is because customers are the main reason we all work tirelessly and improve BON's features and services. We'd like to send our dearest wishes to your lovely business and hope that BON can helps you on the journey.

For further questions, feel free to contact us via live chat or help@bonloyalty.com. We will always be waiting for you 🥰

Once again, thank you so much and have a great day

All the best,
Mia
BON Team.

2023년 9월 26일

I highly recommend BON Loyalty. They have amazing costumer support that never disappoints. One of the best app for rewards programs. It's very easy to setup and get integrated so your customers can start gaining loyalty points. They are open to suggestions because they want to improve their app and makes it even better.
Good job. Keep going!

UNICORN GUY | Feel free everyday!
루마니아
앱 사용 기간 대략 17시간
답글 Smartify Apps개 2023년 9월 29일

Hi UNICORN GUY,

We couldn't be happier to see your awesome 5-star review! 🌟 Thank you for taking the time to share your positive experience. Your support means the world to us, and it keeps us going with a big smile. 😊

We're here whenever you need us, and we can't wait to serve you again soon! Shoot us a message at BON Support LiveChat, help@bonloyalty.com.
Liam
BON team