전체 평점
4.9
평점 수준당 개수
  • 평점의 97%가 별 5개입니다
  • 평점의 1%가 별 4개입니다
  • 평점의 0%가 별 3개입니다
  • 평점의 0%가 별 2개입니다
  • 평점의 1%가 별 1개입니다
2024년 1월 29일

Emile was very prompt with assistance. And the app is very quick and easy to use! I love the customization it offers.

Amusement Barn
인도
앱 사용 기간 25일
답글 BON Loyalty개 2024년 2월 20일

Hello,

Thanks for your kind words about Emile. Your review means a lot to us and lets us know we’re on the right track!

If you need any further assistance, please feel free to contact us via live chat or help@bonloyalty. We are always here to support you!

Best regards,
Mia
BON Team.

2024년 1월 9일에 편집됨

Great customer service!!!!! I had an issue and they worked hard to connect with me and resolve the problem.

Kiesha's Beauty Bar
미국
앱 사용 기간 8개월
답글 BON Loyalty개 2024년 1월 9일

Dear Kiesha,

BON firmly believes in user-friendly policy. Our refund policy is transparent and aimed at safeguarding user rights. We're always here to assist you if you could provide further details about your case.

From what we can see, you forgot to downgrade the app after the trial ended in May 2023. It wasn't until Jan 07, 2024, that you reached out with a short message. With these limited details, we genuinely hope to connect with you directly to hear more from you.

Hope to hear from you soon.

Sincerely,
Cara
BON Team

2024년 4월 9일

Super service rapide, à l'écoute de nos demandes et que dire de Anna! Incroyable service à la clientèle!

Vogel Saint-Jérôme
캐나다
앱 사용 기간 16일
답글 BON Loyalty개 2024년 4월 17일

Thank you so much for taking the time to leave us such a wonderful 5-star review! We're thrilled to hear that you had a great experience with us.

If you ever need any assistance or have any questions, please don't hesitate to reach out to us. You can chat with us directly through our website or email us at help@bonloyalty.com. We're here to help in any way we can!

2024년 3월 7일

BON looks to have what we are looking for, I have just installed it on our site. I did run into a little issue with the installation (completely my fault) and Anna was efficient at sorting it all out for us, highly recommend based on the service it is 5 stars from us :)

Earth Candles Co.
뉴질랜드
앱 사용 기간 대략 1시간
답글 BON Loyalty개 2024년 4월 8일

Thank you so much for taking the time to leave us such a wonderful 5-star review! We're thrilled to hear that you had a great experience with us.

If you ever need any assistance or have any questions, please don't hesitate to reach out to us. You can chat with us directly through our website or email us at help@bonloyalty.com. We're here to help in any way we can!

2023년 12월 26일

The app is built really well, and support is very responsive. I tried several other loyalty apps but this one made was so easy to set up and looked great. I like that it's built for Shopify which makes it much easier to integrate, unlike other systems built for multiple platforms. Genie was a real pleasure to work with and helped me get things up and running quickly

SupplyMaid
미국
앱 사용 기간 대략 1개월
답글 BON Loyalty개 2024년 1월 14일

We're thrilled to receive your fantastic 5-star review! Thank you for choosing us!🥰

In case you need help, we are always more than happy to assist you via chat or email at help@bonloyalty.com.

2024년 1월 18일

Very good customer service. Maxxie dealt with and resolved my issue speedily. Very happy! Thank you

Flexify Fashion
영국
앱 사용 기간 3개월
답글 BON Loyalty개 2024년 1월 29일

Hello Flexify Fashion! We're overjoyed to have played a part in making your experience memorable. Your support means everything to us, and we can't wait to have the pleasure of serving you again.

2024년 1월 20일

I recently integrated the Bon loyalty program app into my Shopify store, and I couldn't be more pleased with the results. Bon has proven to be a game-changer for customer retention, and I want to highlight the exceptional support I received from Anna, a customer service representative who went above and beyond to ensure my experience was seamless.

HAPPYPETGULF
아랍에미리트
앱 사용 기간 10일
답글 BON Loyalty개 2024년 1월 29일

Hello HAPPYPETGULF

We're honored by your 5-star rating! Thank you for your continued trust and support. 😊🥰

In case you need help, we are always more than happy to assist you via chat or email at help@bonloyalty.com.

2024년 4월 16일

I just installed the app about an hour ago and Anna has been very helpful with the starting steps. Look forward to getting everything going!

SullivansTrim
미국
앱 사용 기간 34분
2024년 3월 4일

I am brand new to this app but have been searching around for a good loyalty program for a while. This app has everything I had wanted and is easy to learn. It has a clean and modern UI and is user friendly to setup and start up. Customer support, I had gotten Anna, is quick to respond and is very nice to talk to.

BEAUTIMAXX-PLUS
미국
앱 사용 기간 대략 1시간
답글 BON Loyalty개 2024년 4월 8일

Thank you so much for taking the time to leave us such a wonderful 5-star review! We're thrilled to hear that you had a great experience with us.

If you ever need any assistance or have any questions, please don't hesitate to reach out to us. You can chat with us directly through our website or email us at help@bonloyalty.com. We're here to help in any way we can!

2023년 12월 29일

First Off, Anna (on the night shift) was great and took the time to answer all my questions. She gets 5 stars all by herself. Plus the Development team got back to me quickly after hours with positive news about an import question. So 5 stars there as well.
So far, I have not used BON yet in the real world yet. We are still setting up our Shopify store and POS. BON seems to have decent functionality compared to its competitors in the same price range and higher. To get the level of functionality I need I will have to set up at their growth level. We are porting from another program that was tied to our previous POS and had a few more features for a little less money than BON will have, but nothing that is deal breaker. So far I have found BON intuitive, and it has a lot of capability to engage customers.
6 Stars when we see custom emails, time limited single rewards attached to emails, and my pie in sky feature: a separate mobile app. This looks like it will be a solid choice moving forward.

Tribal Rites Body Jewelry
미국
앱 사용 기간 7일
답글 BON Loyalty개 2024년 1월 14일

We're thrilled to receive your fantastic 5-star review! Thank you for choosing us!🥰

In case you need help, we are always more than happy to assist you via chat or email at help@bonloyalty.com.