전체 평점
4.9
평점 수준당 개수
  • 평점의 97%가 별 5개입니다
  • 평점의 1%가 별 4개입니다
  • 평점의 0%가 별 3개입니다
  • 평점의 0%가 별 2개입니다
  • 평점의 1%가 별 1개입니다
2024년 4월 9일

Super service rapide, à l'écoute de nos demandes et que dire de Anna! Incroyable service à la clientèle!

Vogel Saint-Jérôme
캐나다
앱 사용 기간 16일
답글 BON Loyalty개 2024년 4월 17일

Thank you so much for taking the time to leave us such a wonderful 5-star review! We're thrilled to hear that you had a great experience with us.

If you ever need any assistance or have any questions, please don't hesitate to reach out to us. You can chat with us directly through our website or email us at help@bonloyalty.com. We're here to help in any way we can!

2024년 1월 30일

This app keeps no record of emails it sends out to customers and no chronological record of customer actions.

Miracle Botanicals Essential Oils
미국
앱 사용 기간 17일
답글 BON Loyalty개 2024년 1월 31일

[Update Feb 02]
Dear Hope, we have exported data reports on customer activity and emails. Ready to send to you! Please chat or call us whenever you have any further feedback. Thanks a bunch!

[Update Feb 01]
Hope my emails didn't get lost in your inbox. We've sent reports regarding customer activity. As for the email history, we're developing a feature for you to view it online through the app and will also send you reports in the form of data files. If you receive our data file, please let us know. Thanks so much!

---------------------
[Jan 30th]
Dear Miracle Botanicals Essential Oils team,

While the email analytics system is under development and will be ready to launch this Q1/2024, a record of customer actions was sent to you immediately upon your request on January 30th. Here you can find all the history of customer activities such as earning points, redeeming points, and referring friends... Kindly check again and let us know if you need any further data, we are always ready to prepare detailed reports for our precious shop owners.

Customer feedback is truly important and we cherish each of your recommendations. With 24/7 service, we could chat or meet to discuss further. Would you be open to having a conversation, allow us a chance to explain any misunderstanding? 🙏

2024년 1월 31일

Still exploring the possibilities but so far I really like this app. And the support is great! We needed something I could not find in the app settings but Cara helped us really quickly to arrange this!

INGLOT – Make-up, Nagellak & Workshops
네덜란드
앱 사용 기간 15일
답글 BON Loyalty개 2024년 2월 20일

Hi INGLOT,

It's so great to have you with us and we can't be any happier to have satisfied you with our app and services! Our whole team is really excited to read your awesome review. With your trust and support, we will certainly work harder to improve our app in the future.

Should you need our support, please do not hesitate to drop us a message via live chat or email help@bonloyalty.com.

Best regards,
Mia
BON Team

2024년 3월 7일

Works great! I can reward my costumers with exclusive items with the rewardprogram! The refferal program also works great and it helped me a lot with getting new costumers! Maxxie, Cara and the rest of the BON team helped me perfectly with removing the brandmark for free!

Bourdon
네덜란드
앱 사용 기간 대략 14시간
답글 BON Loyalty개 2024년 4월 8일

Thank you so much for taking the time to leave us such a wonderful 5-star review! We're thrilled to hear that you had a great experience with us.

If you ever need any assistance or have any questions, please don't hesitate to reach out to us. You can chat with us directly through our website or email us at help@bonloyalty.com. We're here to help in any way we can!

2024년 3월 9일

I had such a positive experience with BON! Tonight, I was setting up the app, but being not so tech-savvy, I hit a bit of a roadblock. Thankfully, I reached out to for assistance... Anna responded right away and took care of everything I needed help with promptly and efficiently. It's such a relief to know that I have such great support available whenever I need it. I'm really excited to start using the app, and knowing that there are fantastic people like Anna to assist me along the way makes the whole experience even better!

urbansunflowerboutique
미국
앱 사용 기간 대략 1시간
답글 BON Loyalty개 2024년 4월 8일

Thank you so much for taking the time to leave us such a wonderful 5-star review! We're thrilled to hear that you had a great experience with us.

If you ever need any assistance or have any questions, please don't hesitate to reach out to us. You can chat with us directly through our website or email us at help@bonloyalty.com. We're here to help in any way we can!

2024년 2월 27일

Love Love Love this app, so easy to use and customer service is awesome! I would recommend for anyone.

Dirtbag Gold
오스트레일리아
앱 사용 기간 3일
답글 BON Loyalty개 2024년 4월 8일

Thank you so much for taking the time to leave us such a wonderful 5-star review! We're thrilled to hear that you had a great experience with us.

If you ever need any assistance or have any questions, please don't hesitate to reach out to us. You can chat with us directly through our website or email us at help@bonloyalty.com. We're here to help in any way we can!

2024년 2월 17일

The tool has a decent amount of features and configuration is flexible enough. Customer support is very helpful and responsive.

Wear Me
불가리아
앱 사용 기간 2일
답글 BON Loyalty개 2024년 2월 20일

Good day to you Wear Me,

It's so great to have you with us and we can't be any happier to have satisfied you with BON 🌸 Thank you a lot for entrusting in our app!

May you have any further requests, please contact us via our live chat or email us at help@bonloyalty.com. We are always ready to serve you!

Warmest regards 🌞
Mia
BON Team.

2024년 2월 19일

I am on the stage of testing the app and seems very easy to setup the solution with the support of their Customer Service. To conclude, I highly suggest this app and the support exceeds my expectations.

Cara, Anna and Emile are very accommodating.

Cake Kitchen by LSG
미국
앱 사용 기간 4일
답글 BON Loyalty개 2024년 4월 8일

Thank you so much for taking the time to leave us such a wonderful 5-star review! We're thrilled to hear that you had a great experience with us.

If you ever need any assistance or have any questions, please don't hesitate to reach out to us. You can chat with us directly through our website or email us at help@bonloyalty.com. We're here to help in any way we can!

2024년 5월 24일

From the moment I got on the app, Cady assisted and guided me through the setup. Although I didn't need much help, she insisted on giving me suggestions which ended up being very helpful. I like the immediate support of this app!

Glove Master
캐나다
앱 사용 기간 대략 1시간
2024년 4월 16일

I just installed the app about an hour ago and Anna has been very helpful with the starting steps. Look forward to getting everything going!

SullivansTrim
미국
앱 사용 기간 34분