리뷰 (1,520)

전체 평점
4.9
평점 수준당 개수
  • 평점의 98%가 별 5개입니다
  • 평점의 1%가 별 4개입니다
  • 평점의 0%가 별 3개입니다
  • 평점의 0%가 별 2개입니다
  • 평점의 1%가 별 1개입니다
2022년 3월 16일

Honestly a great app. It has all the premium features of other apps for FREE. Integration, system and settings are all easily configured and managed. Recommend all shopify stores to use this app! Has a very sweet and friendly customer support named, Emile who is fast in responding and rectifying to my store issues!

K. FLOWER
싱가포르
앱 사용 기간 대략 2시간
답글 BON Loyalty개 2022년 3월 16일

Good day to you K. FLOWER,

What an amazing review from an amazing person! Your review is the most beautiful flower for Emile and our team today 💐 She told us how much she loves all the beautiful flower bouquets in your shop!
And thank you so much for recommending us to other merchants - it's the biggest motivation for us. We work hard on delivering proper service and developing new features.

If you need our assistance, we are just one message away via live chat or email address help@bonloyalty.com.

All the best,
Mia
BON Team.

2022년 11월 7일

Daisy was super helpful during the set-up of the BON app. Launching tonight but so far super happy with the support, features and customisation available within the app.

SUN REPUBLIC
오스트레일리아
앱 사용 기간 대략 2시간
답글 BON Loyalty개 2022년 11월 7일

Dear SUN REPUBLIC,

Allow me, on behalf of all members of our friendly team, (especially Daisy) to thank you for such kind and warm words addressed to us. We were very pleased to read your sincere review. We will try to continue to justify your trust and delight you with an impeccable level of service. Thank you one more time!

If you need further support, we will always be waiting for you at live chat or help@bonloyalty.com.

Best regards,
Mia
BON team

2022년 2월 10일

This is a really super app - after trying a few other solutions available, this app really outperforms most others I have tried. And their support team are second to none, they are patient, understanding and pretty much always available. Quick response times and always willing to go that extra mile. Emile helped me today and was super, but I have been helped on other occasions by other support team members - Dean, Daisy, Tracy, Sunny - and I have to say every single one has managed to help me and answer my questions quickly and efficiently.

HappyPets
아랍에미리트
앱 사용 기간 대략 2시간
답글 BON Loyalty개 2022년 2월 10일

Dear HappyPets,

Wow! No words can describe how happy we are reading your kind words 🙏 We would like to express our sincerest gratitude for your feedback. Such words are very supportive and motivate us. And also we are very glad that you've chosen BON among other choices 😊 Once again thank you a lot! Best wishes for your booming business!

If you need our assistance, we are just one message away via live chat or email address help@bonloyalty.com.

All the best,
Mia
BON Team.

2022년 3월 10일

Amazing loyalty, rewards, and referral app with a long list of features. I'd tried a few other apps and this app works better than other apps I tried and has many more features and ways to earn rewards, and ways to customize the entire rewards program. It is also easy to setup and customize. In addition to being a great app, Bon also offers amazing customer service. Emile was very helpful and friendly and answered all of my questions and helped me with the setup questions I had about getting started .

TulipStuff
미국
앱 사용 기간 대략 2시간
답글 BON Loyalty개 2022년 3월 10일

Dear TulipStuff team 🚀

Emile and BON team would like to express our gratitude for your priceless words on us. You are the main reason for us to work harder every day to bring you the better product and service you deserve.

May you have any further requests, please contact us via our live chat or email us at help@bonloyalty.com. We are always ready to serve you!

Best regards,
Mia
BON Team.

2022년 8월 30일

La applicación es maravillosa. Durante mucho tiempo buscaba una applicación en español y al final, encontré la BON. Puedo recomendarla sin duda. ;)

piterborowiec
스페인
앱 사용 기간 대략 2시간
답글 BON Loyalty개 2022년 9월 2일

Estimada piterborowiec,

No podemos agradecerles lo suficiente por las amables palabras sobre BON! Su revisión significa mucho para nosotros y nos permite saber que estamos en el camino correcto. Nos motiva a brindar un mejor soporte a los clientes.

Si tiene más solicitudes, no dude en contactarnos a través de nuestro chat en vivo o envíenos un correo electrónico a help@bonloyalty.com. ¡Su satisfacción es nuestra alegría!

Saludos,
Mia
BON Team.

2022년 7월 22일

I found this app whilst looking at a Shopify article and so far they have done me a massive favour.
I have just set the app up, super easy and they lead you through in in the app, once set up it is very easy to change things that you want to before you launch, and then after it has launched as well.
The on site widget is easy to change to your store colours as well, and you can position it where you like.
I did have one question about whether if a customer bought something and then returned it, if their points earnt would automatically be removed, and they are, which is great for obvious reasons.
I spoke with Daisy and she was lovely, really friendly and helpful and I got the feeling that moving forward nothing will be too much trouble for them and that new exiting things will be coming in the future.
Based on my experience so far, I would have no hesitation in recommending then to any Shopify store owner.

Primo Sacchi
영국
앱 사용 기간 대략 2시간
답글 BON Loyalty개 2022년 7월 23일

Dear Primo Sacchi,

Thank you for sharing with us this detailed and thoughtful feedback! Our whole support team, and especially Daisy - are grateful for the positive review you left us. We take customer success seriously, that is why it is ecstatic that our services met your expectations.

If you need further support, we will always be waiting for you at live chat or help@bonloyalty.com.

Best regards,
Mia
BON Team

2022년 9월 12일에 편집됨

This is an app I like very much, the support team is very good, but my website is running very slowly. After installation, my website speed dropped by 9 points. It was stuck and slow. The interface is very friendly, but I had to delete it.

ITAPNO
중국
앱 사용 기간 2일
답글 BON Loyalty개 2022년 9월 12일

Dear ITAPNO,

We're so sorry to hear that you've had a bad experience with BON :( Our dev leader is investigating and we're trying our best to find the solution for you.

We really hope you can give us another chance. You deserve the best support and we could not rest until that.

Our whole team looks forward to your reply,
Mia
BON Team

2023년 4월 11일

Just downloaded but based on Genie's customer service & app cost structure, I'll be sticking around!

The Smell of Fear
미국
앱 사용 기간 대략 2시간
답글 BON Loyalty개 2023년 4월 12일

Hi The Smell of Fear team,

We are so glad that Genie have been able to support you promptly. Thank you so much for leaving us such a wonderful review! We will work tirelessly to improve our app and make it exactly what you need for your business. 🚀

May you have any further requests, don't hesitate to get in touch with us via our live chat or email us at help@bonloyalty.com. We are always ready to serve you!

Cheers,
Mia
BON Team 🌸

2022년 7월 12일

I really enjoy using BON Loyalty Rewards & Referral! There is amazing customer service - shoutout to Anna for being extremely helpful and kind in guiding and assisting me through the set-up. The user interface makes it super intuitive to add a ton of customizations. The best part about this app is that it allows more customizations to the widget than any other rewards app I have seen. You can modify any texts within the widget and upload your own brand's logos to match the site's theme. Additionally, BON has many rewarding options that other apps don't offer as well as a tier system in place. So far, I am loving this app and the customer support!

Compositions Jewelry
미국
앱 사용 기간 대략 2시간
답글 BON Loyalty개 2022년 7월 12일

Dear Compositions Jewelry,

We thank you from the bottom of our hearts for investing your time and sharing this wonderful feedback🥰 Always be sure that your presence and appreciation make our job a breeze. More importantly, knowing that our app features and support - deliver you excellent service and our app contributes to your business - brings a deep sense of meaning to our days here at BON.

Please feel free to contact us if you have any questions via live chat and email at help@bonloyalty.com. We are always happy to see you😊

Yours sincerely,
Mia
BON Team

2022년 8월 9일

Customer support is excellent, especially Tracy and Daisy helped me a lot in setting up the program and dealing with my queries. Excited to use the app on my website!

Kef
파키스탄
앱 사용 기간 대략 2시간
답글 BON Loyalty개 2022년 8월 9일

Hello Kef

We’re so happy to hear you had a great experience with BON Support Team, especially Tracy and Daisy. Your review made our day! Our whole team works very hard to keep our customers happy, but we can only do it thanks to amazing customers like you. Thanks again, and we hope to serve you again soon.

May you have any further requests, please contact us via our live chat or email us at help@bonloyalty.com. We are always ready to serve you!

Liam
BON team