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This app really does what it advertised, the best part is that it isn't buggy too. Premium features are all available for free as of now. Customer Service was friendly and reply promptly too.
Dear Refinera,
Thank you very much for such great feedback on us and on Bon. We all put an effort to provide to our dearest merchants all the features that would be really helpful for your business. Every minute of that effort brings us true pleasure and, how lucky we are to have customers like you who can see it and enjoy your time with us 🙌
If you have any further questions, please feel free to drop us a line via live chat or an email to help@bonloyalty.com. We are always ready to support you!
All the best,
Mia
BON Team.
I find this app really easy to use. Customer support is also excellent. The features offered on what is currently the free app are almost everything I currently want. I love that I can customise the look of the emails for free. It would be good to be able to offer rewards to customers for leaving a review. However, when I realised I could give a discount code for leaving a review via the Judge Me app I felt it wasn't essential to have it in my rewards program as well (though it would be nice). Thank you BON I am very happy so far.
Hello,
Wow, we were blown away by your positive words, we really appreciate the time you took to write such a detailed review!
If you need any further assistance, please feel free to contact us via live chat or help@bonloyalty. We are always here to support you!
Best regards,
Mia
BON Team.
Best app for loyalty rewards. It's highly customizable and the support team is available to help if needed. Very fast response as well...!
Hi! Thank you so much for your awesome review! Our support team would be excited when reading this. Thanks for your trust in BON Loyalty! We would work harder to develop new features and improve our support team to assist you better in your business.
We are just one message away via live chat or email address help@bonloyalty.com. Your satisfaction is always our pride and joy!
Mia
BON team
Great app, and customer service are among the best, very responsive and helpful, highly recommended.
Hello,
Our team really values your great feedback! We are striving every day to provide superior client service. 🤗 👌
Feel free to reach out again if you have any questions about the BON Loyalty app!
Have a nice day!
Liam
BON team
Fast customer service, Abbie was great he even gave an extra mile and suggested me a few things on my website which is a big help. Cheers will recommend it to other users.
Hi SNACKS GO team
We are just back to work and your amazing feedback truly lights up our day 🤗 Thanks for your trust in BON Loyalty! It's a huge motivation for us to keep going forward.
If you need our assistance, we are just one message away via live chat or email address help@bonloyalty.com.
All the best,
Mia
BON Team.
First, there is an amazing support! I want to big thanks to Emile, she helped me after her work hours ❤ App looks very easy to use, clear, have everything what need seller and customer.
Dear Monika and Spa Vilnius Team,
Your review made our day! Our Dev team and Emile are so happy you are enjoying our app! We can't wait to see how our app could help you in increasing customer engagement.
May you have any further requests, please contact us via our live chat or email us at help@bonloyalty.com. We are always ready to serve you!
All the best,
Mia
BON Team.
Customer service was super quick & responsive with my questions. Looking forward discovering this app
Greetings Nymfae,
Our team and I are grateful for your compliment on our app and customer support! Your kind words truly mean the world to us 🤗 It always feels great to know customers are delighted with BON. We appreciate your trust and we will continue to provide the service you need :)
We are always happy to answer if you have any questions, just leave us a message or email us at help@bonloyalty.com.
Have fun exploring our app,
Mia
BON Team
非常好用，操作起來很人性化，前後台的操作都很簡單，客服人員也非常熱心的回覆問題，詢問沒有繁體中文的版本，隔天馬上幫忙設置一個，讓我們可以有更好的方式回饋給顧客，而且還有E-MAIL可以通知客人生日的部分，補強SHOPIFY缺少的功能。
你好 亞瑟3C生活,
如果我們的中文不是很好，請原諒我們，但我們要感謝您的精彩評論！ 很高興看到您對我們的應用程序和我們的及時支持感到多麼高興。
我們的支持團隊非常希望確保您擁有 BON 的最佳體驗。
我們非常感謝您讓我們知道我們的哪些功能給您留下了深刻的印象 :D
如果您有任何進一步的要求，請隨時通過我們的實時聊天與我們聯繫，或發送電子郵件至 help@bonloyalty.com。 我們永遠感謝您！
最好的祝福，
Mia
BON 團隊。
This app seems very good, I have just installed it a few days ago. The team is very supportive and answers every question and gives solutions very quickly. Emile and Daisy are doing a great job! As the app is new, any minor situations which may occur are resolved immediately. I recommend this app for a loyalty program on your website.
Hi Fun Planet,
Thank you so much for such an amazing review, your kind words are the best motivation for us to keep improving our app :D I'm sure that Emile and Daisy will be super excited to read it! And all our teams also really want to make sure that you are having the best experience with BON.
We are just one message away via live chat or email address help@bonloyalty.com, feel free to contact us whenever you need our assistance.
Cheers,
Mia
BON team.
Impecable service from the team over at Smartify Apps, easy tor each and very helpful in any request I've made of them. I've yet to use the app CUSTOMER side, but admin side, it's incredibly user friendly.
Dear BD Cosmos,
Thank you so much for taking the time to provide feedback. As we strive to provide excellent service to all our customers, it's pleasing to know you're happy with our support. We look forward to accompanying you on this journey.
If you need any further assistance, please feel free to contact us via live chat or help@bonloyalty. We are always here to support you!
Cheers,
Mia
BON Team