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I've only used this app for a few days and the app is simple to use and configure. Did have to contact support to help remove the "BON Banner" and Daisy was an excellent help. The best Support experience I've had with any app on Shopify.
Greetings AureliaBeauties team,
Thank you so much for taking the time to provide feedback. As we strive to provide excellent service to all our customers, it's pleasing to know you're happy with Daisy's support. We look forward to accompanying you on this journey.
If you need any further assistance, please feel free to contact us via live chat or help@bonloyalty. We are always here to support you!
Cheers,
Mia
BON Team
I highly recommend BON Loyalty. They have amazing costumer support that never disappoints. One of the best app for rewards programs. It's very easy to setup and get integrated so your customers can start gaining loyalty points. They are open to suggestions because they want to improve their app and makes it even better.
Good job. Keep going!
Hi UNICORN GUY,
We couldn't be happier to see your awesome 5-star review! 🌟 Thank you for taking the time to share your positive experience. Your support means the world to us, and it keeps us going with a big smile. 😊
We're here whenever you need us, and we can't wait to serve you again soon! Shoot us a message at BON Support LiveChat, help@bonloyalty.com.
Liam
BON team
I am loving this app so far. I upgraded my program from yotpo to this program and so happy I did! Love that you can set tiers for spending and have gifts! Plus if you have any troubles at all their tech support is incredible. I have dealt with Anna and she has been amazing and helpful! Highly recommend this app
Dear Diamond Lash Supplies
We can’t express how excited Anna and the whole BON team were when reading your wonderful feedback. I'm happy to say that we do have more features coming down the pipeline. Stay tuned!🤗
Have fun exploring our app,
Mia
BON Team
Very impressed with BON Loyalty. Set up has been a breeze, from branding to points setup , customisation of email notifications and bulk import of customer details and existing points balances.
I successfully had BON designed and configured and live on my website in one day, with constant availability of support staff at all times. Each query I had was answered within minutes and with the most detailed documentation covering every step of the process.
Emile, Cara, Daisy and Genie were all assisting at various times and all extremely helpful.
Thanks BON Loyalty - I look forward to seeing many happy customers redeeming their rewards.
Dear Coconette-oz,
Your review made our day, thank you so much 💕. We’ve passed your comments on to our team so they can enjoy the good vibes too. Comments like yours make our work worthwhile. We love that you enjoy using BON and found the Support service so useful.
If you have any further questions, please feel free to drop us a line via live chat or email to help@bonloyalty.com. We are always ready to support you!
Liam
BON Team.
Very fast and kind support by Daisy! The app works well there is everything I need, thank you for your work
Hi Riccardo
Thank you so much for your amazing feedback! We are so glad that our support team, especially Daisy, has been able to support you promptly! We're so delighted to know that BON has become a part of your store, and we will strive to provide you the best service as possible.
Please stay in touch and reach out to us if you need any help in the future.
All the best,
Liam
BON team
Acabei de instalar o aplicativo e Anna do suporte foi super atenciosa e me ajudou na configuração. Ainda estou testando e o atendimento é nota 1000.
Olá Oferta Irada
Muito obrigado pela sua avaliação! Estamos todos tão felizes que os recursos do nosso aplicativo podem fazer você se sentir satisfeito🥰 Seu feedback maravilhoso nos motivou a continuar desenvolvendo o aplicativo e fornecendo melhores serviços aos nossos comerciantes❤️
Se você precisar de mais suporte, estaremos sempre esperando por você no chat ao vivo ou help@bonloyalty.com.
Atenciosamente,
Mia
Equipe BON
I used this help to create a loyalty program for my customers. I used an Affiliate App solely for 6 months, but didn't feel it was encouraging my customers to shop or feel appreciated. I switched over and now can reward my customers with points for free product as Birthday Gifts, Referring friends, following our social media platforms and joining our email! THE CUSTOMER SERVICE IS AWESOME! I had one question, which Daisy was quick to answer. The one question turned into three more and Daisy was beyond patient and answered and FIXED my issues I was having! So far, way impressed!
Hi Macy Kate Boutique,
Your amazing feedback truly lights up our day! Daisy would be on cloud nine reading your review! Our support team always values your time and strives to provide fast and efficient service. We are so pleased to hear our service was provided in a timely manner.
Thanks for your trust in BON Loyalty! We're so glad you're enjoying our various features. It's a huge motivation for us to keep going forward.
If you need our assistance, we are just one message away via live chat or email address help@bonloyalty.com. Happy new year to you :)
Best regards,
Mia
BON Team.
Emile has been extremely helpful! This app is pretty easy to use, though they have someone ready to assist. I am extremely excited to see this app supports my site and helps my customers.
Hi Made With Orion's Love, LLC
Thank you for taking the time to leave us such a great compliment. Emile is on cloud nine reading your review. Your words motivate us to work harder and harder every day to bring you a better app and services. This is the beginning of a beautiful partnership. I hope that we could go far together with you on this journey. 💖
May you have any further requests, please contact us via our live chat or email us at help@bonloyalty.com.
Best regards,
Mia
BON Team.
l'application est génial, facile à utilisé. je viens de l'installer, et l'equippe support est très serviable. :)
Salut daniellajewel,
Au nom de notre équipe d'assistance, je tiens à exprimer ma gratitude pour vos excellents commentaires. Voir que vous avez eu une expérience satisfaisante est la meilleure chose que nous puissions espérer ! Votre avis compte beaucoup pour nous. Nous espérons vous soutenir pendant de nombreuses années à venir ! :)
Nous ne sommes qu'à un message de vous via le chat en direct ou l'adresse e-mail help@bonloyalty.com, n'hésitez pas à nous contacter chaque fois que vous avez besoin de notre aide.
Acclamations,
Mia
L'équipe BON.
Amazing service, an absolute gem for a free APP. You can even remove the branding for free. A truly great app, highly recommend
Good day Sensuex Official,
You made our day with your awesome review! Our team members are all happy to know that you are satisfied with our support.
If you have any further requests, please feel free to contact us via our live chat or email us at help@bonloyalty.com. We always appreciate you!
All the best,
Tracy
BON Team.