리뷰 (1,725)

전체 평점
4.9
평점 수준당 개수
  • 평점의 98%가 별 5개입니다
  • 평점의 1%가 별 4개입니다
  • 평점의 0%가 별 3개입니다
  • 평점의 0%가 별 2개입니다
  • 평점의 1%가 별 1개입니다
2022년 7월 12일

I really enjoy using BON Loyalty Rewards & Referral! There is amazing customer service - shoutout to Anna for being extremely helpful and kind in guiding and assisting me through the set-up. The user interface makes it super intuitive to add a ton of customizations. The best part about this app is that it allows more customizations to the widget than any other rewards app I have seen. You can modify any texts within the widget and upload your own brand's logos to match the site's theme. Additionally, BON has many rewarding options that other apps don't offer as well as a tier system in place. So far, I am loving this app and the customer support!

Compositions Jewelry
미국
앱 사용 기간 대략 2시간
답글 BON Loyalty개 2022년 7월 12일

Dear Compositions Jewelry,

We thank you from the bottom of our hearts for investing your time and sharing this wonderful feedback🥰 Always be sure that your presence and appreciation make our job a breeze. More importantly, knowing that our app features and support - deliver you excellent service and our app contributes to your business - brings a deep sense of meaning to our days here at BON.

Please feel free to contact us if you have any questions via live chat and email at help@bonloyalty.com. We are always happy to see you😊

Yours sincerely,
Mia
BON Team

2023년 3월 8일

Anna is really quick and efficient with responses. The app is super easy to navigate, I usually get frustrated when apps are all over the place but this one is amazing so far. Thanks Anna, and BON!

SNNUDE
미국
앱 사용 기간 대략 2시간
답글 BON Loyalty개 2023년 3월 10일

Hi SNNUDE,

We are so glad that our team and Anna have been able to support you promptly. Thank you so much for leaving us such a wonderful review! We will work tirelessly to improve our app and make it exactly what you need for your business. 🚀

May you have any further requests, don't hesitate to get in touch with us via our live chat or email us at help@bonloyalty.com. We are always ready to serve you!

Cheers,
Mia
BON Team 🌸

2022년 8월 19일

So far so good. No issues from this app yet. Customer Service is friendly and they respond quickly :)

EYESCREAM BEAUTY
미국
앱 사용 기간 대략 2시간
답글 BON Loyalty개 2022년 8월 19일

Dear Rebecca from EYESCREAM BEAUTY,

Thank you so much for your amazing feedback! We are so glad that our support team, especially Anna, has been able to support you promptly! We're so delighted to know that BON has become a part of your store, and we will strive to provide you the best service as possible.

Please stay in touch and reach out to us if you need any help in the future.

All the best,
Liam
BON team

2022년 7월 24일

Came over from another popular loyalty app. The choice was easy to make - better features, better UI/UX and better customer service (people who actually know what they are doing!) Shoutout to Cara who was extremely helpful and patient in replying all my queries. Keep up the good work!

All Would Envy
싱가포르
앱 사용 기간 대략 2시간
답글 BON Loyalty개 2022년 7월 25일

Dear All Would Envy team,

We are thanking you from the core of our hearts for investing your time and sharing our feedback for BON 🥰. Always be sure that your presence and appreciation make our job a breeze. More importantly, knowing that our support, especially from Cara — delivers you excellent service and our app contributes to your business — brings a deep sense of meaning to our days here ^^

Should you need our support, please do not hesitate to drop us a message via live chat or email help@bonloyalty.com.

Best regards,
Mia
BON Team.

2022년 8월 31일

Just installed it so i didnt see all the features yet but is looks very nice and is easy to install.

DecoDeb
네덜란드
앱 사용 기간 대략 2시간
답글 BON Loyalty개 2022년 9월 2일

Dear DecoDeb,

We can’t thank you enough for the kind words about BON❤️ Your review means a lot to us and lets us know we’re on the right track! It motivates us to provide better support to customers.

If you have any further requests, please feel free to contact us via our live chat or email us at help@bonloyalty.com. Your satisfaction is our joy!

Best regards,
Mia
BON Team.

2022년 11월 13일

Customer service was amazing! They helped me where they could. It states that right now we have full capabilities as a free bird, so we shall see if that stays true. But so far I am happy!

Boundless Creations Online
미국
앱 사용 기간 대략 2시간
답글 BON Loyalty개 2022년 11월 14일

Greetings Boundless Creations Online team,

It’s so pleasing to see how happy you are about the customer service you’ve experienced. Our team always goes above and beyond to perform great and fast service. Thank you for letting us know that we do our job well! All of our programs are aimed to deliver fast and feature-rich options to contribute to your growth, and our developers team optimize BON each time. Thanks again, your words are priceless, and hope it will be helpful to other merchants as well 💗!

Please feel free to reach us anytime via live chat or email help@bonloyalty.com as we always welcome you!

Yours sincerely,
Mia
BON Team

2022년 11월 7일

Emile is awesome she was so fast answering my questions and she understood everything I mentioned to her. great service

Purple Ocean
미국
앱 사용 기간 대략 2시간
답글 BON Loyalty개 2022년 11월 7일

Dear Purple Ocean,

Thank you very much for sharing your experience with everyone and for great and constructive feedback. It will definitely help other merchants as it already helped us with great push and a source of motivation to try harder and make your experience with us even better. Emile was on cloud nine and she is very happy to see customers being satisfied with her effort. It does our job so interesting and pleasurable 🤗.

Should you need our support, please do not hesitate to drop us a message via live chat or email help@bonloyalty.com.

Best regards,
Mia
BON Team.

2023년 10월 25일

really helpful customer service and completely understood why it was that I needed some amendments to fit in with our brand, a critical thing for us. much more helpful than a lot of other apps!

eatTelfit
영국
앱 사용 기간 대략 1시간
답글 BON Loyalty개 2023년 10월 27일

Dear eatTelfit,

We are so happy to receive your five star review 😊 Your trust and loyalty mean a great deal to us, and we're excited to keep serving you in the best way we can. If you ever have any questions, requests, or feedback, please feel free to reach out. We're here to help and look forward to making your experience even better!

Liam
BON team

2022년 9월 11일

I am still exploring the app. However, for a start it's very easy to use and setup. Its very helpful to with step-by-step guide. Cady is also very supportive in assisting as customer support <3

Wild Rymba MY
말레이시아
앱 사용 기간 대략 1시간
답글 BON Loyalty개 2022년 9월 12일

Hi Wild Rymba MY,

Thanks for such a positive review!😊 We are extremely happy you’ve enjoyed our service. Our team sincerely cares about each merchant and is ready to make every effort to find the best solution :)

We are always happy to answer if you have any questions, just leave us a message or email us at help@bonloyalty.com.

Have fun exploring BON,
Mia
BON Team

2022년 4월 1일

Easy to setup. Customer support representative Emile is prompt and polite in answering my query. Thank you so much

shop.viystore
필리핀
앱 사용 기간 대략 1시간
답글 BON Loyalty개 2022년 4월 2일

Dear shop.viystore,

We take pride in providing a comfortable experience for our beloved customers, so our whole team all appreciates your wonderful feedback:) Emile is jumping with happiness hearing that she could impress you with her support service! Thank you a lot for your kind words!

Please remember that we're always willing to assist you via chat and email at help@bonloyalty.com.

Cheers,
Mia
BON Team